Test The Path From Your Computer To A Remote Device - NETGEAR WAC510 User Manual

A message such as the following one displays:
Pinging <IP address> with 32 bytes of data
If the path is working, you see this message:
Reply from < IP address >: bytes=32 time=NN ms TTL=xxx
If the path is not working, you see this message:
Request timed out
If the path is not functioning correctly, one of the following problems might be occurring:
• Wrong physical connections
For a wired connection, make sure that the numbered LAN LED is lit for the port to which you are
connected.
Check that the appropriate LEDs are on for your network devices. If your access point and computer
are connected to a separate Ethernet switch, make sure that the link LEDs are lit for the switch ports
that are connected to your computer and access point.
• Wrong network configuration
Verify that the Ethernet card driver software and TCP/IP software are both installed and configured on
your computer.
Verify that the IP address for your access point and your computer are correct and that the addresses
are in the same subnet.

Test the Path From Your Computer to a Remote Device

After you verify that the LAN path works correctly, test the path from your computer to a remote device.
To test the path from your computer to a remote device:
1. From the Windows toolbar, click the Start button and select Run.
2. In the field provided, enter ping -n 10 IP address.
IP address is the IP address of a remote device such as a remote DNS server.
If the path is functioning correctly, replies as described in
119 display. If you do not receive replies, do the following:
• Check to see that your computer lists the IP address of the router to which the access point is connected
as the default router. If the IP configuration of your computer is assigned by DHCP, this information is
not visible in your computer's Network Control Panel.
• Check to see that the network address of your computer (the portion of the IP address specified by the
netmask) is different from the network address of the remote device.
AC WiFi Business Access Point WAC510
Diagnostics and Troubleshooting
120
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