NETGEAR WAC510 User Manual
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NETGEAR WAC510 User Manual

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See also: Installation , User Manual
AC WiFi Business
Access Point WAC510

User Manual

with NETGEAR Insight app for easy
management
December 2016
202-11686-01
350 E. Plumeria Drive
San Jose, CA 95134
USA

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Summary of Contents for NETGEAR WAC510

  • Page 1: User Manual

    AC WiFi Business Access Point WAC510 User Manual with NETGEAR Insight app for easy management December 2016 202-11686-01 350 E. Plumeria Drive San Jose, CA 95134...
  • Page 2 For the current EU Declaration of Conformity, visit http://kb.netgear.com/app/answers/detail/a_id/11621. Compliance For regulatory compliance information, visit http://www.netgear.com/about/regulatory. See the regulatory compliance document before connecting the power supply. Trademarks NETGEAR, Inc., NETGEAR, and the NETGEAR Logo are trademarks of NETGEAR, Inc. Any non-NETGEAR trademarks are used for reference purposes only.

  • Page 3: Table Of Contents

    Contents Chapter 1 Hardware Overview of the Access Point Related Documentation..................7 Unpack the Access Point..................7 Top Panel With LEDs.....................7 Back Panel......................9 Product Label......................9 Chapter 2 Install the Access Point in Your Network and Access It for Initial Configuration Position Your Access Point...................11 Set Up and Connect the Access Point to Your Network or Internet Modem..12 Set Up the Access Point With a PoE Network Connection......12 Set Up the Access Point With a Non-PoE Network Connection......13...
  • Page 4 AC WiFi Business Access Point WAC510 Change the MCS Index and Data Rate for a Radio........45 Change the Channel Width for a Radio............45 Change the Output Power for a Radio............46 Change the Guard Interval for a Radio............47 Change the Channel for a Radio..............47 Set Up a WiFi On/Off Schedule for the Radios..........48...
  • Page 5 AC WiFi Business Access Point WAC510 Manually Download Firmware and Upgrade the Access Point......89 Use a TFTP Server to Upgrade the Access Point...........90 Use an FTP Server to Upgrade the Access Point...........91 Manage the Configuration File of the Access Point..........91 Back Up the Access Point Configuration............92...

  • Page 6: Chapter 1 Hardware Overview Of The Access Point

    Hardware Overview of the Access Point The NETGEAR AC WiFi Business Access Point WAC510 with NETGEAR Insight app for easy management, in this manual referred to as the access point, supports dual-band concurrent operation at 2.4 GHz and 5 GHz with combined throughput of 1.75 Gbps (450 Mbps at 2.4 GHz and 1300 Mbps at 5 GHz).

  • Page 7: Related Documentation

    AC WiFi Business Access Point WAC510 Related Documentation The following related documentation is available at downloadcenter.netgear.com: • Installation guide • Ceiling and wall installation guide • Data sheet Unpack the Access Point The package contains the access point, installation guide, ceiling and wall installation kit, and mounting installation guide.
  • Page 8 AC WiFi Business Access Point WAC510 Table 1. LED descriptions Description Power LED Off. No power is supplied to the access point. Solid green. Power is supplied to the access point and the access point is ready. Solid amber. During startup, the Power LED lights solid amber. If after five minutes the amber light remains on, a boot error occurred.

  • Page 9: Back Panel

    AC WiFi Business Access Point WAC510 Back Panel The back panel of the access point provides two ports and a DC power connector. Figure 2. Access point back panel Viewed from left to right, the back panel contains the following components: •...

  • Page 10: Configuration

    Install the Access Point in Your Network and Access It for Initial Configuration This chapter describes how you can install and access the access point in your network. The chapter contains the following sections: • Position Your Access Point on page 11 •...

  • Page 11: Position Your Access Point

    AC WiFi Business Access Point WAC510 Position Your Access Point Before you install your access point as described in the mounting installation guide, consider how you will position the access point. The access point lets you access your network anywhere within the operating range of your WiFi network.

  • Page 12: Set Up And Connect The Access Point To Your Network Or Internet Modem

    AC WiFi Business Access Point WAC510 Set Up and Connect the Access Point to Your Network or Internet Modem The access point can function as a WiFi access point in your existing network or in a standalone configuration as a WiFi access point and router connected to your DSL or cable Internet modem.

  • Page 13: Set Up The Access Point With A Non-Poe Network Connection

    AC WiFi Business Access Point WAC510 For information about accessing the access point for initial configuration, see Connect to the Access Point for Initial Configuration on page 15. Set Up the Access Point With a Non-PoE Network Connection You can connect the access point to a switch in your network and use the access point in its default AP mode, which lets WiFi clients connect to the access point and access your network and the Internet.
  • Page 14 AC WiFi Business Access Point WAC510 Figure 6. Set up the access point with a connection to your Internet modem To connect the access point to your Internet modem: Unplug your Internet modem’s power, leaving the modem connected to the wall jack for your Internet service.

  • Page 15: Connect To The Access Point For Initial Configuration

    Connect Over WiFi Using an iOS or Android Mobile Device You can install the NETGEAR Insight app on an iOS or Android mobile device and set up the access point (and perform many other tasks as well).
  • Page 16 AC WiFi Business Access Point WAC510 The IP address that you must use to connect to the access point depends on whether you connected the access point to a network with a DHCP server. By default, the access point functions as a DHCP client. If you did not yet connect the access point to a network, you can use the access point default IP address 192.168.0.100.

  • Page 17: Connect Over Ethernet Using A Computer Connected To The Same Network

    AC WiFi Business Access Point WAC510 Setting Description Country/Region From the menu, select the country and region in which the access point is operating. Time Zone From the menu, select the time zone for the country and region in which the access point is operating.
  • Page 18 AC WiFi Business Access Point WAC510 point functions as a DHCP client. If you want to set up the access point with a static (fixed) IP address, see Connect Over Ethernet Using a Directly Connected Computer on page 19. To connect to the access point using a computer that is connected to the same network as...

  • Page 19: Connect Over Ethernet Using A Directly Connected Computer

    AC WiFi Business Access Point WAC510 (Continued) Setting Description DHCP Client By default, the DHCP client of the access point allows the access point to receive an IP address from a DHCP server (or router that functions as a DHCP server) in your network.
  • Page 20 AC WiFi Business Access Point WAC510 To connect to the access point using a computer that is connected to the LAN port of the access point: Record the IP address and subnet mask of your computer so that you can reinstate these IP address settings later.
  • Page 21 AC WiFi Business Access Point WAC510 Setting Description Country/Region From the menu, select the country and region in which the access point is operating. Time Zone From the menu, select the time zone for the country and region in which the access point is operating.

  • Page 22: Log In To The Access Point After Initial Setup To View Or Change Settings

    AC WiFi Business Access Point WAC510 Log In to the Access Point After Initial Setup to View or Change Settings After you set up the access point, you can view or change the settings for the access point. To log in to the access point’s web management interface: Open a web browser from a computer that is connected to the same network as the access point or to the access point directly through an Ethernet cable or WiFi connection.

  • Page 23: Set The Time Zone

    AC WiFi Business Access Point WAC510 The ideal password contains no dictionary words from any language and contains uppercase and lowercase letters, numbers, and symbols. However, do not include quotation marks in the password. The password must be between 4 and 12 characters in length.
  • Page 24 AC WiFi Business Access Point WAC510 Enter the access point user name and password. The default user name is admin. The default password is password. The user name and password are case-sensitive. The Dashboard page displays. Select Management > Configuration > System > Basic > Time.

  • Page 25: Chapter 3 Manage The Basic Wifi And Radio Features

    Manage the Basic WiFi and Radio Features This chapter describes how you can manage the basic WiFi and radio settings of the access point. For information about the advanced WiFi and radio settings, see Manage the Advanced WiFi and Radio Features on page 51.

  • Page 26: Set Up And Manage Wifi Networks

    AC WiFi Business Access Point WAC510 Set Up and Manage WiFi Networks The access point supports eight WiFi networks (four for each radio), each with its own unique WiFi settings. The following sections describe how you can set up and manage WiFi networks on the access point: •...
  • Page 27 AC WiFi Business Access Point WAC510 Select Management > Configuration > Wireless > Basic. The page that displays lets you select and add an SSID. Click the + button to the left of Add SSID. Configure the WiFi, security, and radio settings as described in the following table.
  • Page 28 AC WiFi Business Access Point WAC510 (Continued) Setting Description Broadcast SSID By default, the VAP broadcasts its SSID so that WiFi clients can detect the SSID in their scanned network lists. To turn off the SSID broadcast, select the No radio button.
  • Page 29 AC WiFi Business Access Point WAC510 (Continued) Setting Description VLAN ID You can enter the VLAN ID that must be associated with the VAP. By default, the VLAN ID is 1. This VLAN ID is not the same as the 802.1Q VLAN ID that is used for the wired network (see Set the 802.1Q VLAN and Management VLAN...

  • Page 30: View Or Change The Settings Of A Wifi Network

    AC WiFi Business Access Point WAC510 • Are you using the correct WiFi network name (SSID) and password? View or Change the Settings of a WiFi Network You can view or change the settings of the default WiFi network (SSID or VAP) or any custom WiFi network.

  • Page 31: Remove A Wifi Network

    AC WiFi Business Access Point WAC510 To disable or enable a WiFi network: Open a web browser from a computer that is connected to the same network as the access point or to the access point directly through an Ethernet cable or WiFi connection.

  • Page 32: Enable Or Disable Client Separation For A Wifi Network

    AC WiFi Business Access Point WAC510 The WiFi network is removed. Enable or Disable Client Separation for a WiFi Network By default, client separation is disabled for a WiFi network (SSID or VAP), allowing communication between WiFi clients that are associated with different WiFi networks on the access point. For additional security, you can enable client separation.

  • Page 33: Enable Or Disable Radio Resource Management For A Wifi Network

    AC WiFi Business Access Point WAC510 To hide or broadcast the network name for a WiFi network: Open a web browser from a computer that is connected to the same network as the access point or to the access point directly through an Ethernet cable or WiFi connection.

  • Page 34: Enable Or Disable Band Steering For A Wifi Network

    AC WiFi Business Access Point WAC510 Click the > button to the left the SSID. The settings for the selected SSID display. Under 802.11K (RRM), select or clear the 802.11K (RRM) check box: • Selecting the check box enables RRM.

  • Page 35: Change The Rssi Threshold For A Wifi Network

    AC WiFi Business Access Point WAC510 Change the RSSI Threshold for a WiFi Network You can enter the minimum received signal strength indicator (RSSI) value for a WiFi device to connect to the 2.4 GHz or 5 GHz radio on the access point. If the RSSI value on the WiFi device is less than the configured RSSI value on the access point, the WiFi device cannot connect to the access point.

  • Page 36: Select A Mac Acl For A Wifi Network

    AC WiFi Business Access Point WAC510 To change the VLAN ID for a WiFi network: Open a web browser from a computer that is connected to the same network as the access point or to the access point directly through an Ethernet cable or WiFi connection.

  • Page 37: Set Bandwidth Limitations For A Wifi Network

    AC WiFi Business Access Point WAC510 The WLAN settings for the SSID display. Select the MAC ACL check box. From the Select Group menu, select the MAC ACL that you defined earlier (see Manage MAC Access Control Lists on page 63).

  • Page 38: Set Up A Captive Portal For A Wifi Network

    AC WiFi Business Access Point WAC510 Set Up a Captive Portal for a WiFi Network Use a captive portal to welcome or instruct WiFi users and limit their sessions. You can require users to agree to an end user license agreement (EULA) and redirect them a specific website. A captive portal is specific to an SSID.

  • Page 39: Manage The Basic Radio Features

    AC WiFi Business Access Point WAC510 Specify the settings as described in the following table. Setting Description Session Timeout (in min) Enter the time after which a WiFi session is terminated and a user must log in again. The period is in the range from 1 to 1440 minutes. The default is 60 minutes.

  • Page 40: Manage The Basic Settings For The Radios

    AC WiFi Business Access Point WAC510 • Manage the Basic Settings for the Radios on page 40 • Turn a Radio On or Off on page 43 • Change the WiFi Mode for a Radio on page 44 • Change the MCS Index and Data Rate for a Radio on page 45 •...
  • Page 41 AC WiFi Business Access Point WAC510 Select Management > Configuration > Wireless > Basic > Wireless Settings. Configure the settings as described in the following table. The descriptions in the table apply to both radios, but you can specify the radio settings for the 2.4 GHz and 5 GHz radios individually.
  • Page 42 AC WiFi Business Access Point WAC510 (Continued) Setting Description MCS Index / Data Rate From the menu, select the modulation and coding scheme (MCS) index and data transmit rate for the radio. The default is Best. For most networks, the default settings work fine.

  • Page 43: Turn A Radio On Or Off

    AC WiFi Business Access Point WAC510 (Continued) Setting Description Guard Interval From the menu, select the value that protects radio transmissions from interference. An Auto guard interval (which is the default) improves performance, but some legacy devices can operate only with a long –800ns guard interval.

  • Page 44: Change The Wifi Mode For A Radio

    AC WiFi Business Access Point WAC510 • Turn a radio on. Select the Turn Radio ON check box for the radio. • Turn a radio off. Clear the Turn Radio ON check box for the radio. Click the Apply button.

  • Page 45: Change The Mcs Index And Data Rate For A Radio

    AC WiFi Business Access Point WAC510 11a. 802.11ac, 802.11na, and 802.11a WiFi clients can connect to the access point. However, the speed of 802.11ac and 802.11na clients is limited. 11na. 802.11ac, 802.11na, and 802.11a WiFi clients can connect to the access point. However, the speed of 802.11ac clients is limited.

  • Page 46: Change The Output Power For A Radio

    AC WiFi Business Access Point WAC510 • The 40 MHz channel enables higher data rates but leaves fewer channels available for use. • The 802.11ac specification allows an 80 MHz–wide channel in addition to the dynamic 20/40 MHz channel that is available with other modes.

  • Page 47: Change The Guard Interval For A Radio

    AC WiFi Business Access Point WAC510 The default user name is admin. The default password is password. The user name and password are case-sensitive. The Dashboard page displays. Select Management > Configuration > Wireless > Basic > Wireless Settings. The Wireless Settings page displays.

  • Page 48: Set Up A Wifi On/Off Schedule For The Radios

    AC WiFi Business Access Point WAC510 Note You do not need to change the WiFi channel unless you experience interference (which is indicated by lost connections). Note If you use multiple WiFi access points (APs), reduce interference by selecting different channels for adjacent APs.

  • Page 49: Manage Quality Of Service For A Wifi Radio

    AC WiFi Business Access Point WAC510 The Wireless Scheduling page displays. Select the Enable radio button. Specify the following settings: • Days. Select the check boxes for the days that you want the radios to be turned on or turned off.
  • Page 50 AC WiFi Business Access Point WAC510 Select Management > Configuration > Wireless > Basic > QoS Settings. Enable or disable the following features for a radio by selecting the applicable Enable or Disable radio buttons: • Wi-Fi Multimedia (WMM). WiFi Multimedia (WMM) is a subset of the 802.11e standard.

  • Page 51: Chapter 4 Manage The Advanced Wifi And Radio Features

    Manage the Advanced WiFi and Radio Features This chapter describes how you can manage the advanced WiFi and radio features of the access point. For information about the basic WiFi and radio settings, see Manage the Basic WiFi and Radio Features on page If you want to change the settings of the access point’s WiFi network, use a wired connection to avoid being disconnected when the new WiFi settings take effect.

  • Page 52: Manage The Advanced Radio Features

    CAUTION: Some of these settings are reserved for WiFi testing and advanced configuration only. Do not change these settings unless directed by NETGEAR support or unless you are sure what the consequences are. Incorrect settings might disable the WiFi function of the access point unexpectedly.
  • Page 53 AC WiFi Business Access Point WAC510 Select Management > Configuration > Wireless > Advanced. Configure the settings as described in the following table. The descriptions in the table apply to both radios. Except for the 802.11n 256 QAM feature and the preamble type, you can specify the radio settings for the 2.4 GHz and 5 GHz radios individually.
  • Page 54 AC WiFi Business Access Point WAC510 (Continued) Setting Description AMPDU Select the Enable radio button to allow the aggregation of several MAC frames into a single large frame to achieve higher throughput. Enabling the aggregated MAC protocol data unit (A-MPDU) could lead to better network performance. By default, the feature is enabled.

  • Page 55: Manage The Maximum Number Of Clients For A Radio

    AC WiFi Business Access Point WAC510 Manage the Maximum Number of Clients for a Radio The number of clients that are allowed to associate with a radio affects the reliability and throughput of the WiFi connection. A smaller number can increase the reliability and throughput and a large number can decrease the reliability and throughput.

  • Page 56: Manage Load Balancing For The Radios

    AC WiFi Business Access Point WAC510 Enter the access point user name and password. The default user name is admin. The default password is password. The user name and password are case-sensitive. The Dashboard page displays. Select Management > Configuration > Wireless > Advanced.

  • Page 57: Set Up A Wifi Bridge Between Access Points

    AC WiFi Business Access Point WAC510 Select Management > Configuration > Wireless > Advanced > Load Balancing. To enable load balancing for both radios, select the Load Balancing Mode Enable radio button. By default, load balancing is disabled. Move the slider to specify the percentage of network bandwidth utilization that is allowed on each radio before a radio stops accepting new client associations.
  • Page 58 Note If you are using the access point as the base station with a non-NETGEAR access point as a repeater, you might need to change more configuration settings. In particular, you might need to disable the DHCP server function on the non-NETGEAR access point that is the repeater.
  • Page 59 The WiFi network name on which the WDS is established. The default name is (SSID) Netgear-WDS-x, in which x is the number of the WDS (1, 2, 3, or 4). Band The radio (2.4 GHz or 5 GHz) on which the WDS is established.
  • Page 60 AC WiFi Business Access Point WAC510 (Continued) Setting Description Local MAC Address The MAC address of the local WDS radio interface, that is, the MAC address of the local radio on which the WDS is established. You cannot change this MAC address.
  • Page 61 Manage Access and Security This chapter describes how you can manage access and security features and user accounts. The chapter includes the following sections: • Block Specific Internet Domains and Host Names on page 62 • Manage MAC Access Control Lists on page 63 •...

  • Page 62: Block Specific Internet Domains And Host Names

    AC WiFi Business Access Point WAC510 Block Specific Internet Domains and Host Names You can set up a blacklist by specifying Internet domains and host names for which access must be blocked and specify keywords that cause URLs that contains those keywords to be rejected by the access point.

  • Page 63: Manage Mac Access Control Lists

    AC WiFi Business Access Point WAC510 Compose the blacklist in the following ways: • Blocked Domain. To add a domain name entry to the blacklist, type or copy the domain name in the upper left field and click the upper left Add button.
  • Page 64 AC WiFi Business Access Point WAC510 To manually set up a MAC ACL: Open a web browser from a computer that is connected to the same network as the access point or to the access point directly through an Ethernet cable or WiFi connection.

  • Page 65: Import An Existing Mac Access Control List

    AC WiFi Business Access Point WAC510 devices in the Available Stations table are common to Group 1 and Group 2, which allows you to add a device to both groups. By default, Group 1 is selected. Group 1 is the first MAC ACL.
  • Page 66 AC WiFi Business Access Point WAC510 To import an existing MAC ACL: Open a web browser from a computer that is connected to the same network as the access point or to the access point directly through an Ethernet cable or WiFi connection.

  • Page 67: Manage User Accounts

    AC WiFi Business Access Point WAC510 a MAC Access Control List on page 63). All devices in the Available Stations table are common to Group 1 and Group 2, which allows you to add a device to both groups. By default, Group 1 is selected. Group 1 is the first MAC ACL.

  • Page 68: Add A User Account

    AC WiFi Business Access Point WAC510 Add a User Account To add a user account: Open a web browser from a computer that is connected to the same network as the access point or to the access point directly through an Ethernet cable or WiFi connection.

  • Page 69: Remove A User Account

    AC WiFi Business Access Point WAC510 A login window opens. Enter the access point user name and password. The default user name is admin. The default password is password. The user name and password are case-sensitive. The Dashboard page displays.
  • Page 70 Manage the Local Area Network and IP Settings This chapter describes how you can manage the local area network (LAN) and IP settings of the access point. The chapter includes the following sections: • Disable the DHCP Client and Specify a Fixed IP Address on page 71 •...

  • Page 71: Disable The Dhcp Client And Specify A Fixed Ip Address

    AC WiFi Business Access Point WAC510 Disable the DHCP Client and Specify a Fixed IP Address By default, the DHCP client of the access point is enabled and the access point receives an IP address from a DHCP server. How your access point receives its IP address depends on whether it functions in AP mode (which is the default system mode) or Router mode: •...

  • Page 72: Enable The Dhcp Client

    AC WiFi Business Access Point WAC510 Select the Disable radio button. If the access point functions in Router mode and you selected the WAN menu option, the page also displays the WAN Interface field, which is fixed at WAN (Ethernet Port).
  • Page 73 AC WiFi Business Access Point WAC510 • If the access point functions in its default system mode (AP mode), it receives an IP address from a DHCP server (or a router that functions as a DHCP server) in your network.

  • Page 74: Set The 802.1Q Vlan And Management Vlan

    AC WiFi Business Access Point WAC510 Set the 802.1Q VLAN and Management VLAN The 802.1Q VLAN protocol on the access point logically separates traffic on the same physical (wired) network. This protocol can work with tagged and untagged VLANs, as follows: •...

  • Page 75: Enable Or Disable Spanning Tree Protocol

    AC WiFi Business Access Point WAC510 interface. Only the incoming frames that are tagged with known VLAN IDs are accepted. Similarly, change the ID for the untagged VLAN only if the hubs and switches on your LAN support the 802.1Q VLAN protocol and the new VLAN ID is supported on your network.

  • Page 76: Enable Or Disable Ethernet Lldp

    AC WiFi Business Access Point WAC510 To enable or disable the network integrity check function: Open a web browser from a computer that is connected to the same network as the access point or to the access point directly through an Ethernet cable or WiFi connection.

  • Page 77: Enable Or Disable Upnp

    AC WiFi Business Access Point WAC510 • Enable. LLDP is enabled. This is the default setting. • Disable. LLDP is disabled. Click the Apply button. Your settings are saved. Enable or Disable UPnP Universal Plug-N-Play (UPnP) lets the access point be discovered by other devices in the network that support UPnP.

  • Page 78: Add A Dhcp Server For A Wifi Network

    AC WiFi Business Access Point WAC510 • Gateway IP address • DNS server IP address • WINS server IP address, if any The following sections describe how you can manage DHCP servers: • Add a DHCP Server for a WiFi Network on page 78 •...
  • Page 79 AC WiFi Business Access Point WAC510 Click the + button to the left of Add Server. By default, the Enable radio button is selected. Specify the settings that are described in the following table. Setting Description VLAN ID From the VLAN ID menu, select the VLAN ID for the WiFi network (SSID) to which you assign the DHCP server.

  • Page 80: View Or Change The Settings Of A Dhcp Server

    AC WiFi Business Access Point WAC510 Your settings are saved. To view the SSIDs to which the DHCP server is assigned, click the SSID link just below the VLANID field at the top of the page. View or Change the Settings of a DHCP Server...

  • Page 81: Disable A Dhcp Server

    AC WiFi Business Access Point WAC510 Disable a DHCP Server The information in this section applies only when the system mode of the access point is Router mode (see Change the System Mode to Router Mode or AP Mode on page 84). If it is, the default DHCP server of the access point is enabled and you can also add up to seven additional DHCP servers for WiFi clients only.
  • Page 82 AC WiFi Business Access Point WAC510 To remove a DHCP server: Open a web browser from a computer that is connected to the same network as the access point or to the access point directly through an Ethernet cable or WiFi connection.
  • Page 83 Manage and Maintain the Access Point This chapter describes how you can manage and maintain the access point. The chapter includes the following sections: • Change the System Mode to Router Mode or AP Mode on page 84 • Change the System Name on page 84 •...

  • Page 84: Change The System Mode To Router Mode Or Ap Mode

    AC WiFi Business Access Point WAC510 Change the System Mode to Router Mode or AP Mode The access point can function in one of the following system modes: • AP. Select the AP radio button to let the access point function with its router functionality disabled. This is the default setting.

  • Page 85: Change The Country Or Region Of Operation

    If your country or region is not listed in the menu, you must check with your local government agency or check the NETGEAR website for information about which channels you can use. To change the country or region of operation: Open a web browser from a computer that is connected to the same network as the access point or to the access point directly through an Ethernet cable or WiFi connection.

  • Page 86: Specify A Custom Ntp Server

    Specify a Custom NTP Server By default, the access point receives its time from a default NETGEAR Network Time Protocol (NTP) server, but you can also specify a custom NTP server. To specify a custom NTP server: Open a web browser from a computer that is connected to the same network as the access point or to the access point directly through an Ethernet cable or WiFi connection.

  • Page 87: Manage The Syslog Settings

    AC WiFi Business Access Point WAC510 By default, the Hostname radio button is selected. • Select the IP address radio button and enter the IP address of the NTP server. Click the Apply button. Your settings are saved. When the access point connects over the Internet to the new NTP server, the date and time that display on the page are adjusted according to your settings.

  • Page 88: Upgrade The Firmware Of The Access Point

    You can check to see if new firmware is available and upgrade the access point to the new firmware. You can also visit the NETGEAR support website, download the firmware manually to a local computer, and update the access point to the new firmware. If someone (usually the network administrator) places new firmware on a TFTP or FTP server in the network, you can load the firmware from the server and upgrade the firmware of the access point.

  • Page 89: Manually Download Firmware And Upgrade The Access Point

    To download firmware manually and upgrade your access point: Visit downloadcenter.netgear.com, locate the support page for your product, and download the new firmware. Read the new firmware release notes to determine whether you must reconfigure the access point after upgrading.

  • Page 90: Use A Tftp Server To Upgrade The Access Point

    AC WiFi Business Access Point WAC510 The firmware upgrade process takes several minutes. When the upgrade is complete, the access point restarts. Verify that the access point runs the new firmware version by logging back in to the access point.

  • Page 91: Use An Ftp Server To Upgrade The Access Point

    AC WiFi Business Access Point WAC510 Use an FTP Server to Upgrade the Access Point If someone (usually the network administrator) places new firmware on an FTP server in the network, you can load the firmware from the FTP server and upgrade the firmware of the access point.

  • Page 92: Back Up The Access Point Configuration

    AC WiFi Business Access Point WAC510 Back Up the Access Point Configuration You can save a copy of the current configuration settings. If necessary, you can restore the configuration settings later. To back up the access point’s configuration settings: Open a web browser from a computer that is connected to the same network as the access point or to the access point directly through an Ethernet cable or WiFi connection.

  • Page 93: Reboot The Access Point From The Web Management Interface

    AC WiFi Business Access Point WAC510 The name of the backup file from which you can restore the configuration is , in which xxxxxx represents the last six hexadecimal digits of wac510-Netgearxxxxxx-yyyy-mm-dd.tar the access point’s MAC address, yyyy is the year, mm is the month, and dd is the date.

  • Page 94: Return The Access Point To Its Factory Default Settings

    AC WiFi Business Access Point WAC510 Return the Access Point to Its Factory Default Settings Under some circumstances (for example, if you lost track of the changes that you made to the access point settings or you move the access point to a different network), you might want to erase the configuration and reset the access point to factory default settings.

  • Page 95: Use The Web Management Interface

    AC WiFi Business Access Point WAC510 WARNING: To avoid the risk of corrupting the firmware, do not interrupt the reset. For example, if you are connected to the access point’s web management interface, do not close the browser, click a link, or load a new page. Do not turn off the access point.

  • Page 96: Enable Or Disable Telnet

    AC WiFi Business Access Point WAC510 Enable or Disable Telnet By default, you cannot access the access point over a Telnet connection. You first must enable the access point for a Telnet connection. To enable or disable Telnet: Open a web browser from a computer that is connected to the same network as the access point or to the access point directly through an Ethernet cable or WiFi connection.

  • Page 97: Manage The Snmp Settings

    AC WiFi Business Access Point WAC510 Select one of the following Secure Shell (SSH) radio buttons: • Enable. SSH is enabled. This is the default setting. • Disable. SSH is disabled. Click the Apply button. Your settings are saved. Manage the SNMP Settings...
  • Page 98 AC WiFi Business Access Point WAC510 • Enable. SNMP is enabled. This is the default setting. • Disable. SNMP is disabled. If SNMP is enabled and you want to use it, specify the following settings: • Read-Only Community Name. The community string that allows the SNMP manager to read the access point’s MIB objects.
  • Page 99 Monitor the Access Point and the Network This chapter describes how you can monitor the access point and the network. The chapter includes the following sections: • View the Access Point Internet, IP, and System Settings on page 100 • View the WiFi Radio Settings on page 102 •...

  • Page 100: View The Access Point Internet, Ip, And System Settings

    AC WiFi Business Access Point WAC510 View the Access Point Internet, IP, and System Settings To view the access point, Internet, IP, and system settings: Open a web browser from a computer that is connected to the same network as the access point or to the access point directly through an Ethernet cable or WiFi connection.
  • Page 101 AC WiFi Business Access Point WAC510 This pane also contains a button that you can click to check for firmware updates for the access point (see Check for New Firmware and Upgrade the Access Point on page 88). • IP Settings Information pane. The IP Settings Information pane is in the center of the Dashboard (if the page width on your device is sufficient;...

  • Page 102: View The Wifi Radio Settings

    AC WiFi Business Access Point WAC510 Serial Number. The serial number of the access point. Current Time. The current system time of the access point. Uptime. The time since the access point was last restarted. • Wireless Settings section. The following settings are displayed, with separate columns for the 2.4 GHz and 5 GHz radios: Wireless Mode.
  • Page 103 AC WiFi Business Access Point WAC510 Look at the Radio Information pane at the top, right corner of the Dashboard (if the page width on your device is sufficient; otherwise, it might be elsewhere). The following settings are displayed: •...

  • Page 104: View Connected Clients And Client Trends

    AC WiFi Business Access Point WAC510 Firmware Version. The version of the firmware that is installed on the access point. Serial Number. The serial number of the access point. Current Time. The current system time of the access point. Uptime. The time since the access point was last restarted.
  • Page 105 AC WiFi Business Access Point WAC510 The Connected Clients pane (shown on the right side in the previous figure) shows the top clients table (clients with the highest level of traffic). Click the menu bar under Connected Clients and select All WiFi Clients (the default menu selection), the clients for a specific WiFi network (SSID), or LAN Devices.
  • Page 106 AC WiFi Business Access Point WAC510 To view very detailed information about a WiFi client, click the information icon to the left of the client. The Detailed Client Information page displays and shows the following information: • MAC Address. The MAC address of the client.

  • Page 107: View Wifi And Wan Traffic And Traffic Statistics

    AC WiFi Business Access Point WAC510 View WiFi and WAN Traffic and Traffic Statistics To view WiFi and WAN traffic and traffic statistics: Open a web browser from a computer that is connected to the same network as the access point or to the access point directly through an Ethernet cable or WiFi connection.

  • Page 108: View, Save, Download, Or Clear The Logs

    AC WiFi Business Access Point WAC510 To view traffic statistics, select Management > Monitoring > Statistics. The page displays the network traffic statistics for both the WiFi and wired (Ethernet) interfaces of the access point since the access point started or rebooted. The page also displays the number of clients that are associated with each radio.
  • Page 109 AC WiFi Business Access Point WAC510 Select Management > Monitoring > Logs. The page shows the following information for each log entry: • Date and time. The date and time that the entry was logged. • Action. The action that occurred, such as whether a WLAN connection was made.

  • Page 110: View Alarms And Notifications

    AC WiFi Business Access Point WAC510 View Alarms and Notifications You can view the alarms and notifications from any access point page. The following procedure describes how you can view them from the Dashboard page. To view the alarms and notifications: Open a web browser from a computer that is connected to the same network as the access point or to the access point directly through an Ethernet cable or WiFi connection.
  • Page 111 Diagnostics and Troubleshooting This chapter describes how you can capture WiFi packets and troubleshoot the access point and network. The chapter includes the following sections: • Capture WiFi Packets on page 112 • Quick Tips for Troubleshooting on page 114 •...

  • Page 112: Capture Wifi Packets

    AC WiFi Business Access Point WAC510 Capture WiFi Packets You can capture WiFi and Ethernet packets that are received and transmitted by the access point and save the file with captured packets to your computer. During the packet capture process, normal functioning of the access point is not affected.
  • Page 113 AC WiFi Business Access Point WAC510 Setting Description Capture Beacons To enable the access point to capture 802.11 beacons that are transmitted or detected by the radio, select the Enable radio button. By default, 802.11 beacons are not captured. This setting applies only to packet capturing on the 2.4 GHz and 5 GHz radios.

  • Page 114: Quick Tips For Troubleshooting

    AC WiFi Business Access Point WAC510 Quick Tips for Troubleshooting If your network is unresponsive or does not function normally, restart your network: Unplug the Ethernet cable from the access point to your network switch or Internet modem. If you use a power adapter, disconnect it from the access point.

  • Page 115: Troubleshoot With The Leds

    If it is in a power strip, make sure that the power strip is turned on. If it is plugged directly into the wall, verify that the outlet is not switched off. • Make sure that you are using the NETGEAR 12V, 2.5A power adapter for this product. Diagnostics and Troubleshooting...

  • Page 116: Power Led Remains Solid Amber

    AC WiFi Business Access Point WAC510 If the error persists, a hardware problem might exist. For recovery instructions or help with a hardware problem, contact technical support at netgear.com/support. Power LED Remains Solid Amber When you turn on the power to the access point, the Power LED lights solid amber temporarily and then turns solid green, indicating that the startup procedure is complete and the access point is ready.

  • Page 117: 2.4G Or 5G Wlan Led Is Off

    AC WiFi Business Access Point WAC510 If the WAN LED lights amber or green but the Activity LED is off, do the following: Disconnect and reconnect the Ethernet cables and wait several minutes to see if the Activity LED lights solid green or blinks green.

  • Page 118: Troubleshoot Internet Browsing

    AC WiFi Business Access Point WAC510 For a device that is connected over WiFi, the WiFi network name (SSID) and WiFi security settings of the access point and WiFi device must match exactly. For information about accessing the access point for initial configuration over a WiFi connection, see Connect to the Access Point for Initial Configuration on page 15.

  • Page 119: Changes Are Not Saved

    AC WiFi Business Access Point WAC510 • If you are using an Ethernet-connected computer, check the Ethernet cable between the computer and the access point. • Make sure that the IP address of your computer is in the same subnet as the access point.

  • Page 120: Test The Path From Your Computer To A Remote Device

    AC WiFi Business Access Point WAC510 A message such as the following one displays: Pinging <IP address> with 32 bytes of data If the path is working, you see this message: Reply from < IP address >: bytes=32 time=NN ms TTL=xxx...

  • Page 121: Appendix A Factory Default Settings And Technical Specifications

    Factory Default Settings and Technical Specifications This appendix includes the following sections: • Factory Settings on page 122 • Technical Specifications on page 124...

  • Page 122: Factory Settings

    For more information about resetting the access point to its factory settings, see Return the Access Point to Its Factory Default Settings on page 94. Table 2. WAC510 access point factory default settings Feature Default Setting Access point login User login URL 192.168.0.100...
  • Page 123 AC WiFi Business Access Point WAC510 Table 2. WAC510 access point factory default settings (Continued) Feature Default Setting WLAN settings for an individual WiFi network (SSID or VAP) WiFi communication Both the 2.4 GHz radio and the 5 GHz radio are enabled.

  • Page 124: Technical Specifications

    AC WiFi Business Access Point WAC510 Table 2. WAC510 access point factory default settings (Continued) Feature Default Setting Advanced WiFi settings for all WiFi networks (SSIDs or VAPs) Maximum WiFi Clients 100 per radio 802.11n 256 QAM (2.4 GHz Disabled...
  • Page 125 AC WiFi Business Access Point WAC510 Table 3. WAC510 access point specifications Feature Description Supported WiFi radio 2.4 GHz band: 802.11ng, 801.11bg, and 802.11b frequencies and WiFi modes 5 GHz band: 802.11ac, 802.11na, and 802.11a Supports 2.4 GHz and 5 GHz concurrent operation Maximum theoretical About 1.2 Mbps simultaneous throughput (300 Mbps on the 2.4 GHz band and 867...
  • Page 126 AC WiFi Business Access Point WAC510 Table 3. WAC510 access point specifications (Continued) Feature Description Power over Ethernet IEEE 802.3af and IEEE 802.3at Note PoE might be considered a network environment 0 per IEC TR 62101, and thus the interconnected ITE circuits might be considered safety extra low voltage (SELV).

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