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DSLAM FOR 8540 AND 8546 DSL CARDS USER’S GUIDE Document No. 8000-A2-GB20-20...
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Paradyne Corporation, 8545 126th Avenue North, P.O. Box 2826, Largo, Florida 33779-2826. Paradyne Corporation makes no representation or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for a particular purpose. Further, Paradyne Corporation reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation of Paradyne Corporation to notify any person of such revision or changes.
Contents About This Guide Document Purpose and Intended Audience Document Summary Product-Related Documents HotWire DSLAM System Description What is the HotWire DSLAM? HotWire DSLAM Components Features Levels of Access HotWire DSLAM Software Functionality Configuring the System Monitoring the System Troubleshooting and Diagnostics HotWire Menus and Screens Overview Menu and Screen Formats...
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Contents Initial Setup Instructions Overview Accessing the System for the First Time Setting the Management IP Address and Subnet Mask on the MCC Additional Setup Instructions Chassis Information Screen What’s Next? Configuring the HotWire DSLAM Overview Port Naming Convention Configuring MCC Cards, DSL Cards, and RTUs Setting Time and Date Screen Assigning IP Addresses to the Backplane on the MCC Card Assigning IP Addresses to the DSL Cards on the MCC Card...
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DSL Card Configuration Overview DSL Configuration Card Status Screens DSL Configuration Ports Screens DSL Configuration Interfaces Screens DSL Configuration Users Screens DSL Configuration IP Router Screens DSL Configuration SNMP Screens DSL Configuration DHCP Relay Screens DSL Configuration RTU Screens Monitoring the HotWire DSLAM Overview MCC Monitoring Menu Tree MCC Monitoring Card Status Screens...
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Contents Diagnostics and Troubleshooting Applications Screens Diagnostic Screens Troubleshooting Checking Alarms Major Alarms Minor Alarms Network Problems Slow Performance Excessive Collisions No SNMP Connection Established Filters Not Working IP Routing Problems No PPP Traffic No Response at Start Up System Does Not Recognize New DSL Cards Large Number of TRAPS Cannot Communicate with Interface Cannot Upload Configurations to a Unix Server...
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Download Code and Apply Download Download Code Scenario One: Fully Operational System Scenario Two: Download Only System Apply Download Navigation Keys Traps RTU Related Traps Standard Traps Enterprise-Specific Traps 5446 RTU Setup 5446 RTU Overview Accessing 5446 RTU MIBs IP Injection Tool Network Management Systems MIB Browser Techniques 5446 RTU IP Configuration Table...
DSLAM Installation Guide for installation instructions. NOTE: It is highly recommended that you read the HotWire DSLAM for 8540 and 8546 DSL Cards Network Configuration Guide. before you begin to use this guide and the HotWire software. The HotWire DSLAM for 8540 and 8546 DSL Cards Network Configuration Guide provides introductory information about the HotWire DSLAM network model and theories.
About This Guide Document Summary Section Chapter 1 Chapter 2 Chapter 3 Chapter 4 Chapter 5 Chapter 6 Chapter 7 Chapter 8 Appendix A Appendix B Appendix C Appendix D Appendix E Appendix F Appendix G viii Description HotWire DSLAM System Description. Provides an overview of the HotWire 8600 and 8800 systems.
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Customer Premises Installation Instructions DCE Manager for HP OpenView for Windows User’s Guide DCE Manager User’s Guide HotWire DSLAM for 8540 and 8546 DSL Cards Network Configuration Guide HotWire Management Communications Controller (MCC) Card Installation Instructions HotWire 8540 Digital Subscriber Line Access (DSL)
Customer Premises POTS Splitter) allow simultaneous voice and data connections over a standard telephone line. The following illustration shows a typical HotWire configuration connection using either an 8540 or 8546 DSL card in the DSLAM to a HotWire 5170, 5171, 5216, 5246, or 5446 RTU. 8000-A2-GB20-20...
HotWire DSLAM System Description Network Service Provider Legend: DSL - Digital Subscriber Line Optional HotWire DSLAM Components The HotWire DSLAM system consists of the following components: HotWire DSLAM chassis There are two types of chassis: — Each HotWire 8600 DSLAM is an independent, standalone system. The stackable design provides for up to six systems to share management access through a single Management Communications Controller (MCC) card, which in turn, allows an additional slot for a DSL card in each of up...
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DSL cards. It acts as a mid-level manager and works in conjunction with a Simple Network Management Protocol (SNMP) system, such as Paradyne’s DCE Manager for HP OpenView, via its LAN port. It gathers operational status for each of the DSL cards and responds to the SNMP requests.
HotWire DSLAM System Description Features The HotWire DSLAM system provides the following features: High speed Internet or Intranet access. Rate Adaptive Digital Subscriber Line ports. Subscriber authentication and security access and permission features that prevent users from accessing unauthorized services. Status polling, alarm indicators and logging, diagnostics, and performance capabilities.
Configuring the System The HotWire DSLAM software provides configuration submenu options to: Configure the MCC card, DSL cards, and RTU connectivity Configure the interfaces and ports Set up user accounts Upload or download a copy of a card’s configuration data to or from a Trivial File Transfer Protocol (TFTP) server Download a new version of the DSLAM software Define an IP routing table...
HotWire DSLAM System Description Troubleshooting and Diagnostics The HotWire DSLAM system provides diagnostic submenu options that: Display selftest results for CPU, memories, and ports Perform ping tests and display results Show major and minor alarms Display or clear system error logs Enable or disable the A/B power supply alarm Perform a trace route to an IP address to display a list of intermediate nodes to the destination...
HotWire Menus and Screens Overview The HotWire DSLAM has a menu- and screen-driven user interface system that enables the user to configure and monitor the HotWire cards. This chapter covers: Menu and screen format Commonly used navigation keys Menu trees —...
HotWire Menus and Screens Menu and Screen Formats The HotWire DSLAM uses an ASCII-based text format for its menus and screens. This section describes the components of a typical HotWire menu and screen. Components of a HotWire Menu A typical HotWire menu format looks like this: 1.
Components of a HotWire Screen A typical HotWire screen looks like this: 1. System Header Line is the top line of the screen. This line has three fields that provide system login information. — The first field displays the chassis name or the individual card name. (Access the System Information screen by selecting the appropriate card in the chassis and then follow this menu sequence: Configuration Status...
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HotWire Menus and Screens 2. Display Area is the top portion of the screen on which pertinent DSLAM system information is displayed. This is also the portion of the screen on which fields requiring input are displayed. However, you cannot enter values for the fields in this portion of the screen.
Commonly Used Navigation Keys The following table lists the most commonly used navigation keys with their definitions. These commands are used to move around the menus and screens. For a complete list of keys, see Appendix D, Keys Ctrl-a Ctrl-k Ctrl-l Ctrl-p Ctrl-t...
HotWire Menus and Screens HotWire Menus: A Hierarchical View This section describes the menu structure of the HotWire user interface. HotWire Chassis Main Menu The following illustration shows the HotWire Chassis Main Menu. From the HotWire Chassis Main Menu, you can select: A.
HotWire – MCC Menu After selecting the MCC card from the Card Selection screen, the DSLAM system displays the HotWire – MCC Menu. Configuration Menu Below* * The configuration menu item appears only if you have administrator permission. From this menu, you can configure, monitor, run applications, and troubleshoot the MCC card.
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HotWire Menus and Screens The following figure illustrates the complete Configuration menu hierarchy from the HotWire – MCC menu. NOTE: The Configuration menu and its submenus appear only when logging in to the system with a user account that has administrator permission. (A) Card Status A.
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The following figure illustrates the complete Monitoring menu hierarchy from the HotWire – MCC menu. (A) Card Status A. Card Info B. Login History C. Syslog 8000-A2-GB20-20 (C) Interfaces A. Active List B. Status (B) Physical Layer (D) Network Protocol A.
HotWire Menus and Screens HotWire – DSL Menu After selecting a specific DSL card from the Card Selection screen, the DSLAM system displays the HotWire – DSL Menu. From this menu, you can configure, monitor, run applications, and troubleshoot a specific DSL card.
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A. Static Routes B. IP Network B. Martian Networks C Control C. IP Router Filters D. PPP* D. ARP E. Host Table *Not on Model 8540 November 1997 HotWire Menus and Screens Configuration A. Card Status B. Ports C. Interfaces D. Users E.
G. DSL Xmit Stats G. HDLC Statistics H. PPP Stats* (H) PPP Stats A. General B. LCP Stats C. IPCP Stats *Not on Model 8540 Accessing the System for the First in Chapter 3. November 1997 Monitoring A. Card Status B. Physical Layer C.
Reviewing the Levels of Access There are two levels of privileges on the HotWire DSLAM system. Your user accounts can be configured with a user name, password, and privilege of: Administrator, giving you access to all of the features of the system including configuration options, or Operator, giving you read-only access.
HotWire Menus and Screens Card Selection Screen From the HotWire Chassis Main Menu, select Card Selection to display the status of any of the 18 cards present in the chassis by type and slot number. The Card Selection screen also displays general and interface status for each card. The following figure illustrates the positional display of the card selection screen: <card name>...
– – – * Not applicable for 8540 or 8546 DSLAM RADSL circuit cards of MCC cards. # Not used for MCC cards. If an option is not active, an underscore is shown in its place. Also on this screen, there is a prompt used to select a specific card in the DSLAM chassis.
HotWire Menus and Screens Accessing the HotWire – DSL Menu and Selecting a Specific DSL Card Procedure To access the HotWire – DSL menu: 1. From the HotWire Chassis Main Menu, select Card Selection. The Card Selection screen appears. 2. Verify that the DSL card you want to access appears on the Card Selection screen.
This chapter provides instructions on how to access the system for the first time and perform initial setup instructions. NOTE: It is highly recommended that you read the HotWire DSLAM for 8540 and 8546 DSL Cards Network Configuration Guide before you attempt to configure the system. The Network Configuration Guide provides worksheets to help you plan and configure your network.
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Initial Setup Instructions Procedure To set the management IP address and subnet mask from the console terminal: 1. Power up the chassis. After the self-test completes, the Who Am I screen appears. 2. From the Who Am I screen, enter the management domain IP address of the MCC card and press the Return key.
3. Do one of the following at the (nnn.nnn.nnn.nnn): prompt: — To accept the subnet mask, press Return. — To enter a different subnet mask, enter a new subnet mask and press Return. The system highlights the OK to restart?: prompt. 4.
Initial Setup Instructions Chassis Information Screen Procedure 1. Choose Chassis Info from the HotWire Chassis Main Menu to enter or display chassis configuration information. The following table describes the information you should enter on the Chassis Information screen. This information is used in the general section of the SNMP MIB II.
Configuring the HotWire DSLAM Overview The HotWire DSLAM enables you to configure and manage the HotWire MCC and DSL cards. This chapter describes the basic card configuration instructions. Port Naming Convention The following is the naming convention used for the HotWire DSLAM interfaces: NOTE: Interfaces are sometimes referred to as ports.
NOTE: It is assumed that you have read the HotWire DSLAM for 8540 and 8546 DSL Cards Network Configuration Guide and have assigned service and management domain IP addresses for all devices (MCC, DSL, and RTUs).
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For each Service Domain, perform task . . . 1. Configure a static route to the NMS. 2. Assign IP addresses to the DSL card LAN. 3. Reset the DSL card. 4. Configure static routes to end users on each DSL card. 5.
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Configuring the HotWire DSLAM The following illustrates the management domain components that must be configured and examples of the various naming conventions. MANAGEMENT DOMAIN DCE Manager Server 10BT DCE Manager Router b1: 135.1.3.254/ 255.255.255.0 b2: 135.1.2.1/ 255.255.255.0 Port Names Task 3 * Only the 5446 RTU requires an IP address in the management domain...
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The following illustrates the service domain components that must be configured and examples of the various naming conventions. SERVICE DOMAIN ISP Router a: 155.1.2.1/ 255.255.255.0 b1: 155.1.3.1/24 b16: 170.1.3.1/ 255.255.255.0 Tasks 2, 4 & 6 * Only the 5446 RTU requires IP addresses in the service domain 8000-A2-GB20-20 DSLAM...
Configuring the HotWire DSLAM Setting Time and Date Screen When you select Time/Date from the Card Status menu, the Time/Date screen is displayed. From this screen, you can configure the local time and date on the card. Procedure To set the time and date on the MCC card: 1.
Assigning IP Addresses to the Backplane on the MCC Card Use this procedure to create a separate and distinct network or subnetwork for the 8546 DSL cards and 5446 RTUs. Procedure To assign IP addresss to the backplane: 1. Select Configuration 2.
Configuring the HotWire DSLAM Assigning IP Addresses to the DSL Cards on the MCC Card Use this procedure to define addresses within the management domain. These are automatically assigned to the DSL cards when they are inserted in the chassis. Procedure To assign IP addresses to the DSL cards: 1.
Creating SNMP Community Strings and Authentication Failure Trap Use this procedure to configure SNMP community strings and enable the Authentication Failure trap mechanism. For additional security, ensure that source validation is enabled. (See Appendix C, Features. ) Procedure To create SNMP community strings and authentication failure trap: 1.
Configuring the HotWire DSLAM Creating the Default Route Use this procedure to create the default route to the management domain next hop router. This default route will be used to forward management domain traffic from the MCC card. Procedure To create the default route: 1.
Resetting the MCC Card After configuring the MCC card, reset the MCC card to install the configuration settings. Procedure To reset the HotWire Chassis: 1. Select Configuration 2. Enter yes (y) to verify MCC reset. NOTE: When you enter yes, all data connectivity is interrupted. 3.
Configuring the HotWire DSLAM Configuring 5446 RTU IP Host Addresses on the 8546 DSL Card Use this procedure to assign an IP address within the management subnet to each 5446 RTU interoperating with an 8546 DSL card. Procedure To configure IP host addresses on the DSL card: 1.
Configuring a Static Route to an NMS on each DSL Card Use this procedure to enable the management traffic from the 8546 DSL cards or 5446 RTUs to be routed back through the MCC. Procedure To configure a static route to an NMS on each DSL card: 1.
1. Select Configuration 2. Enter values for the following fields and press Return after each entry: Field IP Interface IP Address (for each 8540 and 8546 DSL card) Subnet Mask Route to Peer (Field does not appear on e1a and Model 8540.)
Resetting the DSL Card After configuring all of the service domain IP addresses on a DSL card (IP address has been added or changed), reset the card to enable the new configuration changes. Procedure To reset the DSL Card: 1. Select Configuration 2.
See Chapter 5, IP Address Allocation, Chapter 6 , IP Routing, and Chapter 7, IP Filtering , of the HotWire DSLAM for 8540 and 8546 DSL Cards Network Configuration Guide .
Configuring DHCP Relay Agent (dynamic addressing) Use this procedure to provide dynamic Service Domain IP address allocation to the end-user systems attached to the DSL RTUs. Procedure To configure relay agent: 1. Make certain that the Gateway address used in relaying DHCP requests is configured as an e1a address (A-C-B).
Configuring the HotWire DSLAM Creating Default Route or Source Route on the DSL Use this procedure to create a default route or source route for each DSL card (upstream direction). You can create up to 16 default or source routes per DSL card.
MCC Card Configuration Overview This chapter describes the configuration options on the MCC card. Use these options to customize your applications. MCC Configuration Card Status Screens Use the system information submenu of the Card Status screens to configure basic MCC card-level information. NOTE: Only a user who logs onto the HotWire DSLAM with Administrative permission can configure the MCC card.
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Default Domain Name – 40 characters. Domain used for queries that are not fully qualified. For example, if the default domain name = paradyne.com and a telnet is attempted to reach a system called gemini, the card would query the DNS server for gemini.paradyne.com.
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Table 5-1. Card Status Menu Options (2 of 3) Time/Date Gives the user the ability to configure the local time and date on the DSL card with network time and to synchronize the DSLAM’s clock via a Network Time Protocol (NTP) server.
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MCC Card Configuration Table 5-1. Card Status Menu Options (3 of 3) Card Reset (Reset System) Gives the user the ability to reset the card. This resets all counters and if a new configuration or software version has been downloaded, the new code will then become active.
Protocol – Type of protocol for an interface. Port List – Name of the port associated with this interface. MTU (max) (Maximum Transmission Unit) – 64–64000 (Default = 1500). For the Model 8540, the MTU (max) is 1500, with the range being 61–1500. NOTE: 8000-A2-GB20-20 Interfaces (A-C) The above MTU values are the only values you may enter.
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MCC Card Configuration Table 5-2. Interfaces Menu Options (2 of 2) IP Network Gives the user the ability to configure up to 16 IP addresses for the LAN port. However, under normal conditions, only one IP address in the management domain need be assigned.
MCC Configuration Users Screens Use the system information submenu of the Users screens to configure login accounts for local terminal and telnet sessions. Procedure 1. Follow this menu sequence: Configuration 2. The Users menu appears. Enter the desired value on each selected screen and field as shown in Table 5-3 and press Return.
MCC Card Configuration MCC Configuration IP Router Screens Use the system information submenu of the IP Router screens to configure static routes to protocols and filters. Procedure To configure static routes, martian networks, and IP router filters: 1. Follow this menu sequence: Configuration 2.
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Table 5-4. IP Router Menu Options (2 of 4) Filter Table Displays an overview of the various filters that are in the system. The FIlter Table screen displays the following information: Line – Sequential number of line. Filter Name – Name of the IP filter. # of Static Rules –...
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On the MCC card, a maximum of two filters can be configured. For additional information on IP Router filters, see Chapter 7, IP Filtering , of the HotWire DSLAM for 8540 and 8546 DSL Cards Network Configuration Guide . Action – Add/Delete/Edit.
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Table 5-4. IP Router Menu Options (4 of 4) ARP (Parameters, Add Entry, and Delete Entry) Select: Parameters (A) Gives the user the ability to configure general Address Resolution Protocol (ARP) cache parameters. Complete Entry Timeout (minutes) – 1–200,000 (Default = 20). Incomplete Entry Timeout (minutes) –...
MCC Card Configuration MCC Configuration SNMP Screens Use the system information submenu of the SNMP screens to configure SNMP security, logical entities, community names, and trap addresses. Procedure To configure SNMP security, SNMP Logical entities, and SNMP Communities/Traps: 1. Follow this menu sequence: Configuration 2.
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MCC Card Configuration Table 5-5. SNMP Menu Options (2 of 2) Communities/Traps (SNMP Communities/Traps) A-F-D Gives the user the ability to enable the Authentication Failure Trap Mechanism, stores SNMP Community string names for the DSL card, and stores NMS host IP addresses to which the DSLAM sends trap messages.
MCC Card Configuration MCC DSL Cards Screen Use the system information submenu of the DSL Cards screen to set IP addresses and reset the DSL cards. Procedure To Configure DSL IP addresses and Reset DSL Slot: 1. Follow this menu sequence: Configuration 2.
DSL Card Configuration Overview This chapter describes the non-mandatory configuration options on the DSL card. Use these options to customize your applications. NOTE: Certain parameters such as speeds are dependent on the settings on the RTU Configuration screen. Go to Configuration select your RTU type for each port before any additional configuration activities.
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Default Domain Name – 40 characters. Domain used for queries that are not fully qualified. For example, if the default domain name = paradyne.com and a telnet is attempted to reach a system called gemini, the card would query the DNS server for gemini.paradyne.com.
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Table 6-1. Card Status Options (2 of 4) Time/Date Gives the user the ability to configure the local time and date on the DSL card with network time and to synchronize the DSLAM’s clock via a Network Time Protocol (NTP) server.
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DSL Card Configuration Table 6-1. Card Status Options (3 of 4) NVRAM Config Loader Gives the user the ability to upload or download a copy of the card’s binary configuration data to or from a Trivial File Transfer Protocol (TFTP) server. Configuration File Name –The file name may be a regular path name expression of directory names separated by a forward slash (/) ending with the file name.
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Table 6-1. Card Status Menu Options (4 of 4) Download Code (Download Code and Apply Download) Gives the user the ability to download a new version of code and apply the downloaded code. For further information on this feature, see Appendix C, Download Download Code This screen is similar to the NVRAM Config Loader screen.
DSL Card Configuration DSL Configuration Ports Screens Use the system information submenu of the Ports screens to display the DSL Ports screen. Procedure To configure DSL ports: 1. Follow this menu sequence: Configuration 2. The Ports menu appears. Enter the desired value on each selected screen and field and press Return.
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RTU Type – Model number of endpoint. For Model 8540, selections are 5170/5171/5246/5216 (Default = 5216). For Model 8546, selections are 5446r1/5446r2/5546 (Default = 5446r2).
Protocol – HDLC, PPP, or Ether. For the 8540, the protocol is Ether-HDLC. Port List – Name of the port associated with this interface. MTU (max) – 64–64000 (Default = 1500). For the 8540, the MTU (max) is 1500, with the range being 61–1500.
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Type, State, Link Protocol, IP State, Uptime, Inactive, Connect Time, Port, Local IP Addr, and Peer IP Addr. * Field does not appear if the card is an 8540 or if e1a is the IP interface name. 8000-A2-GB20-20 If you have made any changes to this screen, you must do a card reset or restart the Ethernet interface.
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Table 6-3. Interfaces Options (3 of 3) Gives the user the ability to configure parameters for the PPP links used for the DSL connections. For the 8540, there is no PPP submenu. Interface Name – s1c, s1d, s1e, or s1f.
DSL Configuration Users Screens Use the system information submenu of the Users screens to configure login accounts for telnet sessions directly to the DSL cards. Procedure 1. Follow this menu sequence: Configuration 2. The Users menu appears. Enter the desired value on each selected screen and field as shown in Table 6-4 and press Return.
Subnet Mask – Associated subnet mask for the specified destination IP address. On Model 8540, 255.255.255.255 is the subnet mask for routes to the RTUs. This field is read only for dynamic routes. Next Hop – nnn.nnn.nnn.nnn format. On Model 8540, the next hop is DSL port name s1c, s1d, s1e, or s1f.
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Table 6-5. IP Router Options (2 of 4) Filter Table Displays an overview of the various filters that are in the system. The FIlter Table screen displays the following information: Line – Sequential number of line. Filter Name – Name of the IP filter. # of Static Rules –...
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On the DSL card, a maximum of 8 filters can be configured. For additional information on IP Router filters, see Chapter 7, IP Filtering , of the HotWire DSLAM for 8540 and 8546 DSL Cards Network Configuration Guide . Action – Add/Delete/Edit.
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Table 6-5. IP Router Options (4 of 4) ARP (Parameters, Add Entry, and Delete Entry) Select: Parameters (A) Gives the user the ability to configure general Address Resolution Protocol (ARP) cache parameters. Complete Entry Timeout (minutes) – 1–200000 (Default = 20). Incomplete Entry Timeout (minutes) –...
DSL Card Configuration DSL Configuration SNMP Screens Use the system information submenu of the SNMP screens to configure SNMP security, logical entities, community names, and trap addresses. Procedure 1. Follow this menu sequence: Configuration 2. The SNMP menu appears. Enter the desired values on the selected screen and field as shown in Table 6-6 and press Return.
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DSL Card Configuration Table 6-6. SNMP Options (2 of 2) Communities/Traps (SNMP Communities/Traps) A-F-C Gives the user the ability to enable the Authentication Failure Trap Mechanism, stores SNMP Community string names for the DSL card, and stores NMS host IP addresses to which the DSLAM sends trap messages.
DSL Card Configuration DSL Configuration DHCP Relay Screens Use the system information sub-menu of the DHCP screens to configure ISP names and DHCP Authentication servers. Procedure 1. Follow this menu sequence: Configuration 2. The DHCP Relay menu appears. Enter the desired value on the selected screen and field as shown in Table 6-7 and press Return.
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DSL Card Configuration Table 6-7. DHCP Relay Options Domain Names A-G-A This screen is used for creating the DHCP Relay agent. The gateway address is used in relaying DHCP requests is configured as an e1a address on the IP Network screen (A-C-B). The interface IP address will be inserted into the Gateway Address field of all DHCP requests before relaying to the associated DHCP server.
Model Num – Model number of card. (This field only appears on Model 8540 and is read only.) Serial Num – Serial number of card. (This field only appears on Model 8540 and is read only.) Firmware Rev. – Version of firmware. (This field only appears on Model 8540 and is read only.)
Monitoring the HotWire DSLAM Overview The HotWire DSLAM lets you to monitor the activity of the HotWire MCC and DSL cards. When you select Monitoring from the HotWire MCC or DSL Main Menu, a menu tree of selections on history and error logs, performance statistics, card status, and physical and logical interface status information is presented.
Monitoring the HotWire DSLAM MCC Monitoring Card Status Screens Use the system information submenu of the Card Status screens to display read-only system information. Procedure To view general card information, login history, and the syslog: 1. Follow this menu sequence: Monitoring 2.
Table 7-1. Card Status Options (2 of 2) Syslog Displays a timestamp sequential list of operational type errors (such as invalid IP addresses) by date and error. There is one logged error per line in a downward scrolling list. MCC Monitoring Physical Layer Screens Use the system information submenu of the Physical Layer screens to display read-only system information about physical ports.
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Monitoring the HotWire DSLAM Table 7-2. Physical Layer Options (2 of 2) Ether Statistics (Ethernet Statistics) Displays a list of the Ethernet statistics of the LAN port (e1a) such as port name, LAN address, bytes (running account of how many bytes have been received since last reset), packets (running account of how many packets have been received since last reset) and errors received and transmitted, number of disconnects, number of fast restarts, number of endless and startless packets, and amount of babble.
MCC Monitoring Interfaces Screens Use the system information submenu of the Interfaces screens to display read-only system information about interfaces. Procedure To view the active interfaces list, and interface status list: 1. Follow this menu sequence: Monitoring 2. The Interfaces menu appears. Select the submenu option as shown in Table 7-3 and press Return.
Monitoring the HotWire DSLAM MCC Network Protocol Screens Use the system submenu information of the Network Protocol screens to display read-only system information. Procedure To view socket statistics, UDP statistics, TCP statistics, IP statistics, ICMP statistics, SNMP statistics, and HDLC statistics: 1.
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Monitoring the HotWire DSLAM Table 7-4. Network Protocol Options (2 of 6) UDP Statistics B-D-B Displays information on UDP statistics such as input packets, output packets, packets with checksum errors, bad length packets, and other information on all interfaces. The counters increment in real time and you may enter Ctrl-r at any time to reset the counters.
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Monitoring the HotWire DSLAM Table 7-4. Network Protocol Options (3 of 6) TCP Data Stats (TCP Statistics) Displays a summary of the TCP data activity (packets and bytes transmitted and received) on all interfaces on the card. The left column is for received data and the right column is for transmitted data.
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Table 7-4. Network Protocol Options (4 of 6) TCP Connection Statistics Displays a summary of the TCP connection activity on all interfaces on the card. Connection Requests – Number of TCP connections initiated by a process on this card. Connection Accepts – Number of TCP connections accepted by this card. Connections Established –...
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Monitoring the HotWire DSLAM Table 7-4. Network Protocol Options (5 of 6) ICMP Statistics (ICMP Packet Statistics) Displays a summary of the ICMP activity on all interfaces of the card such as echo replies, source quench messages, and information requests with their output, input, and status.
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Monitoring the HotWire DSLAM Table 7-4. Network Protocol Options (6 of 6) SNMP Authentication Statistics B-D-F The SNMP Authentication Statistics screen displays the following information: Community Administration – Number of SNMP PDUs with community based authentication. Bad Versions – Total number of SNMP messages delivered to the SNMP agent for an unsupported SNMP version.
Monitoring the HotWire DSLAM MCC IP Router Screens Use the system information submenu of the IP Router screens to display read-only system information. Procedure To view routing and ARP tables: 1. Follow this menu sequence: Monitoring 2. The IP Router menu appears. Select the submenu option as shown in Table 7-5 and press Return.
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Monitoring the HotWire DSLAM Table 7-5. IP Router Menu Options (2 of 3) Routing Information Window In addition, the lower right-hand corner of the screen displays a Route Information window with detailed information about the selected destination. Route # – Displays the number of the route for the given destination. If more than one route exists for the given destination, you may view subsequent routes by entering the routing entry number at the [Route # or <RET>]: prompt.
Monitoring the HotWire DSLAM Table 7-5. IP Router Menu Options (3 of 3) Filter Table Displays the various filters that have been configured. The FIlter Table screen displays the following information: Line – Sequential number of line. Filter Name – Name of the IP filter. # of Static Rules –...
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2. The Card Status menu appears. Select the submenu option as shown in Table 7-6 and press Return. Table 7-6. Card Status Options Card Info (General Card Information) Displays card information such as system name, location and contact, system up time, available buffers, instruction ram size, buffer ram size, fast data ram size, card type, model and serial number, and firmware, CAP, and hardware release number.
Monitoring the HotWire DSLAM DSL Monitoring Physical Layer Screens Use the system information submenu of the Physical Layer screens to display read-only system information about physical ports. Procedure To view the active ports list, Ethernet statistics, and HDLC bus statistics: 1.
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Table 7-7. Physical Layer Options (2 of 5) Ether Statistics (Ethernet Statistics) Displays a list of the Ethernet statistics of the LAN port (e1a) such as port name, LAN address, bytes (running account of how many bytes have been received since last reset), packets (running account of how many packets have been received since last reset) and errors received and transmitted, number of disconnects, number of fast restarts, number of endless and startless packets, and amount of babble.
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Monitoring the HotWire DSLAM Table 7-7. Physical Layer Options (3 of 5) Ether Statistics (Ethernet Statistics) (continued) Packets transmitted – Number of packets transmitted by the Ethernet port and what type (multicasts, broadcasts, flooded, local origin, queued) – Multicast – Single packets copied to a specific subset of network addresses. –...
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Monitoring the HotWire DSLAM Table 7-7. Physical Layer Options (4 of 5) DSL Link Perf (DSL Link Performance Summary) B-B-D Displays a summary of the link performance for each of the DSL ports. Enter port number one to four to see the fields for current 15-minute period (real time count of events during the past 0 to 15 minutes), previous 15-minute period (data updated every 15 minutes), previous one hour period (data updated every hour), and 24-hour period (data is updated every hour).
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(dn err mins for Model 8540) – Count of the number of down error seconds with at least one block error. up err secs – (up err mins for Model 8540) – Count of the number of up error seconds with at least one block error.
DSL Monitoring Interfaces Screens Use the system submenu information of the Interfaces screens to display read-only system information about interfaces. Procedure To view the active interfaces list, and interface status list: 1. Follow this menu sequence: Monitoring 2. The Interfaces menu appears. Select the submenu option as shown in Table 7-8 and press Return.
Monitoring the HotWire DSLAM DSL Network Protocol Screens Use the system submenu information of the Network Protocol screens to display read-only system information. Procedure To view socket statistics, UDCP statistics, TCP data and connection statistics, IP statistics, ICMP statistics, SNMP statistics, and HDLC statistics: 1.
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Monitoring the HotWire DSLAM Table 7-9. Network Protocol Options (2 of 7) UDP Statistics B-D-B Displays information on UDP statistics such as input packets, output packets, packets with checksum errors, bad length packets, and other information on all interfaces. The counters increment in real time and you may enter Ctrl-r at any time to reset the counters.
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Monitoring the HotWire DSLAM Table 7-9. Network Protocol Options (3 of 7) TCP Data Stats (TCP Data Statistics) Displays a summary of the TCP data activity (packets and bytes transmitted and received) on all interfaces on the card. The left column is for received data and the right column is for transmitted data.
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Table 7-9. Network Protocol Options (4 of 7) TCP Connection Statistics Displays a summary of the TCP connection activity on all interfaces on the card. Connection Requests – Number of TCP connections initiated by a process on this card. Connection Accepts – Number of TCP connections accepted by this card. Connections Established –...
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Monitoring the HotWire DSLAM Table 7-9. Network Protocol Options (5 of 7) ICMP Statistics (ICMP Packet Statistics) Displays a summary of the ICMP activity on all interfaces of the card such as echo replies, source quench messages, and information requests with their output, input, and status.
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Alloc Failures on Send – Number of packets not transmitted because there was no memory available to build the packet. Output Errors – Number of other transmit errors (i.e., bad HDLC address). This field does not appear on Model 8540. 7-27 8000-A2-GB20-20...
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Monitoring the HotWire DSLAM Table 7-9. Network Protocol Options (7 of 7) PPP Stats (General) Displays a summary of the PPP activity on a selected interface on the card. Interface Name – Enter the name of the desired DSLinterface (s1c, s1d, s1e, s1f). Link Phase –...
DSL IP Router Screens Use the system submenu information of the IP Router screens to display read-only system information. Procedure To view routing and ARP tables: 1. Follow this menu sequence: Monitoring 2. The IP Router menu appears. Select the submenu option as shown in Table 7-10 and press Return.
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Monitoring the HotWire DSLAM Table 7-10. IP Router Options (2 of 3) Routing Table (continued) Routing Information Window In addition, the lower right-hand corner of the screen displays a Route Information window with detailed information about the selected destination. The Route Information window displays the following information: Route # –...
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Monitoring the HotWire DSLAM Table 7-10. IP Router Options (3 of 3) Filter Table B-E-C Displays the various filters that have been configured. The Filter Table screen displays the following information: Line – Sequential number of line. Filter Name – Name of the IP filter. # of Static Rules –...
Model Num – Model number of card. (This field only appears on Model 8540 and is read only.) Serial Num – Serial number of card. (This field only appears on Model 8540 and is read only.) Firmware Rev. – Version of firmware. (This field only appears on Model 8540 and is read only.)
Diagnostics and Troubleshooting Applications Screens Use the Applications submenu to perform a Ping, TraceRoute, or Telnet (MCC only) to a remote host or client. Procedure To use the Ping, Trace Route, and Telnet functions: 1. Follow these menu sequences: Applications Applications Applications 2.
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Diagnostics and Troubleshooting 3. The Applications menu appears. Select the submenu option and enter the desired value on each screen and field as shown on Table 8-1 and press Return. Table 8-1. Applications Options Ping (MCC and DSL) Gives the user the ability to conduct a non-disruptive packet test between the MCC or DSL card and any IP-aware device with network connectivity.
Diagnostic Screens Use the Diagnostics submenu to perform self-tests or view alarm status. Procedure To view selftest, card alarm, and packet test information: 1. Follow these menu sequences: Diagnostics Diagnostics Diagnostics 2. The Diagnostics menu appears. Select the submenu option and enter the desired value on each screen and field as shown in Table 8-2 and press Return.
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Diagnostics and Troubleshooting Table 8-2. Diagnostics Options Selftest Displays the results of the last disruptive selftest of the DSL card. This selftest is only performed on power up of the system or a reset of the card. Each subsystem (processors, memory, and interfaces) reports pass or fail. If all subsystems pass, the card has passed selftest.
The following table explains the codes by position. Position – – – * Not applicable for 8540 or 8546 DSLAM RADSL circuit cards of MCC cards. # Not used for MCC cards. 8000-A2-GB20-20 Diagnostics and Troubleshooting HotWire Menus and Screens...
Diagnostics and Troubleshooting Checking Alarms If the Card Selection screen indicates that a Major or Minor Alarm is on a card, follow the menu sequence Diagnostics the alarm. NOTE: If a DSL card does not appear on the Card Selection screen because the MCC card can no longer communicate with it, the MCC card will generate a major alarm.
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Table 8-3. Major Alarms (2 of 2) Failure Type Ethernet port failure DSL port failure DSL card not responding (LEDs on card are out or MCC is showing an alarm.) 8000-A2-GB20-20 Diagnostics and Troubleshooting Action 1. Check cable connections to the DSLAM. –...
Diagnostics and Troubleshooting Minor Alarms Use Table 8-4 to determine the appropriate action to take for each Minor Alarm. Table 8-4. Minor Alarms (1 of 2) Failure Type Config Error: NOTE: Margin Threshold (A trap message sent if margin falls below selected value.) Action...
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Failure Type Error Rate Threshold (A trap message sent if the Block Error Rate averaged over a period of time exceeds the selected value.) Link Down Threshold (A trap message sent if the number of DSL link down events in 15 minutes exceeds the selected value.)
Diagnostics and Troubleshooting Network Problems Review the following symptoms and possible solutions to help in solving any problems you may encounter on the HotWire DSLAM. PROBLEM: ACTION: PROBLEM: ACTION: 8-10 Intranetworking communication problems. 1. Verify that the internetworking network cables meet IEEE standards for local Ethernet networks.
Slow Performance PROBLEM: ACTION: Excessive Collisions PROBLEM: ACTION: 8000-A2-GB20-20 Diagnostics and Troubleshooting Performance is slow. 1. Verify that there are enough buffers on the System Info screen (see Monitoring Card Status (B-A) in 2. Check the Ethernet Statistics screen for excessive Cycle Redundancy Check (CRC) errors (see Monitoring Physical Layer (B-B) in Chapter...
Diagnostics and Troubleshooting No SNMP Connection Established PROBLEM: ACTION: Filters Not Working PROBLEM: ACTION: 8-12 Cannot establish an SNMP session/connection. 1. Try to ping the MCC card and/or DSL card from the management system. 2. If you cannot, check to see that you have entered an IP address and subnet mask (see Who Am I screen in Chapter 3.
IP Routing Problems PROBLEM: ACTION: No PPP Traffic PROBLEM: ACTION: No Response at Start Up PROBLEM: ACTION: 8000-A2-GB20-20 Diagnostics and Troubleshooting Stations cannot communicate through the router. Incorrect IP address. Incorrect Subnet Mask 1. Check to see that IP addresses have been configured correctly (see Who Am I screen in Configuration Interfaces (A-C) in...
Diagnostics and Troubleshooting System Does Not Recognize New DSL Cards PROBLEM: ACTION: Large Number of TRAPS PROBLEM: ACTION: Cannot Communicate with Interface PROBLEM: ACTION: 8-14 System does not recognize new DSL cards with new addresses (Addresses not pre-configured on MCC card). 1.
Cannot Upload Configurations to a Unix Server PROBLEM: ACTION: Unexpected Subnet Data PROBLEM: ACTION: Cannot Communicate with 5446 RTU from MCC Card PROBLEM: ACTION: 8000-A2-GB20-20 Diagnostics and Troubleshooting TFTP server denies write permission (Message is “TFTP recv failure”). 1. Before uploading configurations, create a dummy file and give it global Read-Write permissions.
Checklist for Setting Up User Accounts on the MCC and DSL Cards Overview User accounts provide security for the DSLAM by requiring that anyone who is trying to log onto the system has a valid password to gain access. User accounts on the MCC provide security to users accessing the system from the VT100-compatible terminal interface and via Telnet over the management domain LAN.
Checklist for Setting Up User Accounts on the MCC and DSL Cards Reboot Card (MCC) Use the following checklist to reboot MCC card after changes have been made. From the MCC Main Menu, select Configuration (A-A-F). Enter Y at the yes/no prompt. At the initial screen display after reboot, press Return.
Checklist for Setting Up User Accounts on the MCC and DSL Cards Reboot Card (DSL) Use the following checklist to reboot DSL cards after changes have been made. At the Card Selection screen, enter DSL nn . From the DSL Main Menu, select Configuration Card Status Card Reset (A-A-F).
Checklist for Setting Up SNMP Features Setting Up SNMP Features Use the following checklist when setting up SNMP features. MCC SNMP Community Strings and Authentication Failure Trap From the MCC Main Menu, select Configuration ( A-F-C). Enter Read Only community string name(s). Enter Read Write community string name(s).
Checklist for Setting Up SNMP Features Management System Source Validation for DSL cards From the DSL Main Menu, select Configuration Enable IP address security validation. Enter the IP addresses of up to five NMS managers that will permitted access to this DSL card. Each card does not have to have the same set of managers as any other card or as the MCC.
Download Code and Apply Download The Download Code menu option on the HotWire DSLAM gives you the ability to upgrade your software with a new version of code and then apply this code to your system. NOTE: Before attempting a download, verify that you can ping or telnet to the TFTP server.
Download Code and Apply Download Scenario Two: Download Only System In order for the system to become fully functional again, you must start the Download Code file transfer procedure. Enter the image file name and the TFTP Service IP address and select yes to begin the file transfer. When the file transfer has successfully completed, the system will automatically restart and become fully functional with the newly acquired firmware.
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Navigation Keys The following table lists navigation keys and their definitions. These commands are used to move around the HotWire DSLAM menus and screens. Keys Ctrl-a Ctrl-b Ctrl-c Ctrl-f Ctrl-k Ctrl-l Ctrl-n Ctrl-p Ctrl-r Ctrl-t Ctrl-u Ctrl-v Ctrl-y Ctrl-z Up arrow Down arrow Left arrow Right arrow...
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Traps Traps are configured via a Telnet or terminal session. The addition or removal of a card or another hardware component within the HotWire DSLAM system causes a trap to be generated. These traps indicate a configuration change notification (CCN) of a card (a hardware replacement or a software upgrade). The DSL card sends the following traps.
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Traps Event Ethernet link down Ethernet link up xDSL margin low xDSL margin normal xDSL error rate high xDSL error rate normal xDSL port failure xDSL port operational Cold start Warm start xDSL test start xDSL test clear DHCP filter security failure minor Dynamic filter injection failure Trap Class...
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The MCC card sends the following traps. Event Device failure Self test failure CCN (Configuration Change Notice) Entity MIB CCN (Configuration Change Notice) Authentication failure Authentication failure Fan module failure Fan module operational A power source failure A power source normal B power source failure B power source normal Ethernet link down...
Traps RTU Related Traps The RTUs send the following traps. For a listing of Paradyne Enterprise MIBS, see Chapter 8 of the Hotwire DSLAM for 8540 and 8546 DSL Cards Network Configuration Guide. Standard Traps Event Authentication Failure Warm start...
Paradyne’s IP Injection Tool NMS DCE Manager MIB Browser The IP Injection Enterprise MIB must be used to finalize the 5446 RTU setup. The IP Injection Tool and the Enterprise MIBs are available on Paradyne’s World Wide Web site: http://www.paradyne.com 8000-A2-GB20-20...
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5446 RTU Setup IP Injection Tool This tool is available from Paradyne’s Power Pages World Wide Web site. The program is in a zip file that expands to three disks. This tool can be loaded on a PC with a Windows 95 or a Windows NT 4.0 platform.
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Assigning IP Addresses to the DSL Card LAN iso (1) org (3) dod (6) internet (1) private (4) experimental (3) thenewpdn (1795) thenewpdn-products (1) November 1997 5446 RTU Setup section in Chapter 4, enterprises (1) thenewpdn-mgmt (2) paradyne (24) pdn-common (2) pdn-ipinjection (11) 97-15568...
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5446 RTU Setup Procedure From an SNMP workstation: 1. To load the MIB, access the Paradyne World Wide Web site: http://www.paradyne.com 2. Select: Service & Support 3. Enter the IP address of the RTU. 4. Press Options to change Set Community to Private.
5446 RTU IP Configuration Table Host routes use the IP address assigned to the end-user systems supported by the 5446 RTU. Service domain IDs use the IP address information pertaining to the 5446 RTU within the service domain. There must be three entries in the 5446 RTU IP configuration table: NAP address.
5446 RTU Setup Table F-1. IP Injection Group Objects (ipInjectionTable 1) Object Description ipInjectionType Type of address for each entry. (ipInjectionEntry 1) Changing the NAP IP address resets the database and an entry of serviceProvider(3) or host(4) is cleared. ipInjectionAddress IP address information.
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(DSL) Routing Table: Route limit reached for routing table (MCC and DSL) Routing Table: Client limit reached for interface (DSL – 8540 only) Routing Table: Interface not active (DSL – 8540 only) Routing Table: Next hop gateway currently unreachable (MCC and DSL)
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Glossary 10BaseT An Ethernet LAN that works on twisted-pair wiring. Address A symbol (usually numeric) that identifies the interface attached to a network. Alarm System Consists of an audible or visual alarm in the central office indicating the rack with an alarm condition.
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Glossary DSLAM Digital Subscriber Line Access Multiplexer. DSLAM provides simultaneous high-speed digital data access and analog POTS over the same twisted-pair telephone line. Ethernet A type of network that supports high-speed communication among systems. It is a 10-Mb/s standard for LANs. All hosts are connected to a coaxial cable where they contend for network access using a Carrier Sence Multiple Access with Collision Detection (CSMA/CD) paradigm.
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margin DSL margin is defined as the additional noise measured in db that would need to be added to (or if the margin is negative, subtracted from) the existing noise present on a given DSL loop to bring the Bit Error Rate (Ber) to IE-7 (10 (such as 24 BRI disturbers or 24 DSL disturbers, it is assumed to be Noise Model A (white noise).
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Glossary Router A special purpose, dedicated computer that attaches to two or more networks and forwards packets from one to the other. Routing Table A table that stores information about possible destinations for packets being routed through the HotWire DSLAM and identifies the next hop address to which to send the packet.
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Index Numbers 10BaseT interface on the MCC and DSL cards (e1a), Active Interfaces List screen, 7-5, 7-21 Active List screen, 7-3, 7-5, 7-16, 7-21 Active Ports List screen, 7-3, 7-16 Add ARP Entry screen, 5-11, 6-15 Administrator access, 1-4 Administrators Overview, 4-1 Alarms screen, 8-4 Alarms, Major, 8-6 Alarms, Minor, 8-8...