Table of Contents
Advertisement
Error
Unrecoverable scan error
Fax paper mismatch
Phone line busy
General fax error
Unable to connect
Unsupported paper size for
receiving machine
Unsupported fax mode for
receiving machine
No answer
Phone line error
Phone line not connected
Phone line connected to
incorrect jack
Digital line detected
Remote fax error screen
Unsupported width
Unsupported resolution
Control panel message
Unrecoverable Scan Error
Paper mismatch
Fax Error
Fax Error
Fax Error
Fax Error
Fax Error
Fax Error
Fax Error
Fax Error
Fax Error
Fax Error
Fax Error
Fax Error
Fax Error
Action
Technical Support Center:
Turn off the printer by unplugging the power cord.
Wait for 10 seconds, and turn on the printer.
Resend the scan job, or try another scan/copy job.
If the problem remains, then replace the printer.
Service:
Bring the printer up in Manufacturing mode. From
the home screen, touch
Test > Calibrate ADF scanner. If the problem
remains, go to
"Unrecoverable scan error
service check" on page
2-93.
Technical Support Center:
Insert media with the correct paper type and paper
size in the tray. If the problem persists, turn off the
printer by unplugging the power cord. Wait for 10
seconds, and turn on the printer. Resend the fax
job. If the problem remains, then replace the
printer.
Service:
Replace the system board. See
removal" on page
4-32.
Technical Support Center:
Be sure that the standard analog phone line is
active and the line jack is not damaged. If the
problem remains, then replace the printer.
Service:
Replace the system board. See
removal" on page
4-32.
Technical Support Center:
Lower the fax resolution to the lowest possible
setting. Resend the fax job. If the problem remains,
then replace the printer.
Service:
No known problem. Replace the system board.
See
"System board removal" on page
Diagnostic information
Marketing Name
Previous
Next
Go Back
> Manufacturing
"System board
"System board
4-32.
2-44
Advertisement
Table of Contents
