Finding information about the printer...........................8 Understanding the parts of the printer........................10 Ordering and replacing supplies...........13 Ordering ink cartridges..............................13 Using genuine Lexmark ink cartridges........................13 Replacing ink cartridges..............................14 Ordering paper and other supplies..........................15 Recycling Lexmark products............................15 Using the printer control panel buttons and menus....16 Using the printer control panel............................16...
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Saving paper default settings............................35 Loading original documents on the scanner glass....................36 Loading original documents into the ADF.........................36 Printing....................37 Tips for printing..................................37 Printing basic documents..............................37 Printing specialty documents............................41 Working with photos................................43 Printing from a Bluetooth-enabled device.........................48 Printing on both sides of the paper (duplexing)......................52 Managing print jobs................................54 Copying....................58 Tips for copying..................................58...
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Canceling scan jobs................................70 E-mailing....................71 Setting up the printer to e-mail............................71 Creating an e-mail contact list............................72 Sending e-mail..................................74 Canceling an e-mail................................76 Networking..................77 Installing the printer on a wireless network......................77 Advanced wireless setup..............................82 Installing the printer on an Ethernet network......................91 Networking FAQ..................................92 Using SmartSolutions..............105 What is SmartSolutions?..............................105 Creating and customizing printer solutions......................106...
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Edition notice..................................146 Power consumption.................................149 Index....................162 Contents...
Safety information Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible. Do not place or use this product near water or wet locations. Use only the power supply and power cord provided with this product or the manufacturer's authorized replacements.
About your printer Thank you for choosing this printer! We've worked hard to make sure it will meet your needs. To start using your new printer right away, use the setup materials that came with the printer, and then skim the User’s Guide to learn how to perform basic tasks.
“Deep Clean Printhead” features. These features clean the printhead nozzles to improve the quality of your prints. Recycling • Return ink cartridges for reuse or recycling through the Lexmark Cartridge Collection Program. To return an ink cartridge, go to www.lexmark.com/recycle. Follow the instructions to request a postage-paid bag. •...
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Troubleshooting and solving problems Creating and customizing printer solutions, depending on your SmartSolutions User's Guide and Help printer model Go to http://smartsolutions.lexmark.com. Click the User's Guide link to view basic SmartSolutions information, or click ? to view context-sensitive information. Help using the printer software...
Sunday (11:00 AM–8:00 PM ET) Support telephone numbers and hours of operation for your region or country can be found on the Support Web site (http://support.lexmark.com) or on the printed warranty that came with your printer. Warranty information Warranty information varies by country or region: •...
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Use the ADF paper guide Keep paper straight when feeding it into the ADF. Note: Adjust the paper guide on the ADF tray to the width of the original document. ADF output tray Hold documents as they exit from the ADF. Wi-Fi indicator Check wireless status.
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Use the Printhead access Install the printhead. Note: The carrier moves to the printhead access area when no printhead is installed in the printer. About your printer...
High yield magenta color cartridge 100XL 100XLA Licensed for a single use only. After use, return this cartridge to Lexmark for remanufacturing, refilling, or recycling. Available only on the Lexmark Web site at www.lexmark.com. Using genuine Lexmark ink cartridges Lexmark printers, ink cartridges, and photo paper are designed to perform together for superior print quality, and our inks are formulated to work with your printer and help extend the life of your product.
Replacing ink cartridges Make sure you have a new ink cartridge or cartridges before you begin. You must install new cartridges immediately after removing the old ones or the ink remaining in the printhead nozzles may dry out. Turn on your printer. Open the printer.
Ordering paper and other supplies To order supplies or to locate a dealer near you, visit our Web site at www.lexmark.com. Item Part Number USB cable 1021294 For more information, go to www.lexmark.com. Paper Paper size Lexmark Photo Paper •...
Using the printer control panel buttons and menus Using the printer control panel The following diagrams explain the sections of the printer control panel: Note: The icons are displayed when they are selectable on the current screen. If an icon is not displayed, then the function is not available.
Home Return to the home screen. Understanding the home screen After the printer is turned on and a short warm-up period occurs, the display shows the following basic screen which is referred to as the home screen. Use the home screen selections to initiate an action, such as copying or scanning, or to change printer settings.
Display item Description SmartSolutions Open the SmartSolutions menu. Ink levels • Display the current ink levels of the installed tanks. • Access cartridge maintenance and information functions. Setup Access the setup menu and change printer settings. 2-Sided Print on both sides of a sheet of paper. Eco-Mode Activate Eco-Mode to select the following options: •...
Save your setting. Accept Down arrow Scroll down. Scrollbar Scroll up and down the menu list. Up arrow Scroll up. To navigate using the touch screen: • Drag the scrollbar or touch the arrows until the menu or setting that you want appears on the display. •...
Saving paper and energy with Eco-Mode The Eco-Mode feature significantly cuts paper usage, reduces paper waste, optimizes energy efficiency, and saves money. From the home screen, touch Touch the Eco-Mode setting or settings you want to activate, and then touch Accept. •...
Linux OpenSUSE 11.0 and 11.1 (Web only) • Linux Fedora 10 (Web only) The printer driver for this operating system is available only at http://support.lexmark.com. Using the Windows printer software Software installed during printer installation When you set up the printer using the installation software CD, all the necessary software was installed. You may have chosen to install some additional programs.
Add, edit, or delete contacts in the built-in phone book. • Access the Lexmark Fax Setup Utility in four-in-one printers. Use the Fax Setup Utility to set the Speed Dial and Group Dial numbers, set Ringing and Answering, and print fax history and status reports.
Lexmark All-In-One Center • Scan photos and documents. (referred to as All-In-One Center) • Customize settings for scan jobs. Lexmark AIO Setup Utility • Customize settings for fax jobs. (referred to as AIO Setup Utility) • Create and edit the Contacts list.
Use the Lexmark Network Card Reader • View the contents of a memory device inserted into a network printer. (referred to as Network Card Reader) • Transfer photos and PDF documents from a memory device to the computer over a network.
Updating the printer software (Windows only) Checking for software updates Click or Start. Click All Programs or Programs, and then select the printer program folder from the list. Select Printer Home. Choose your printer from the printer drop-down list. From the Support tab, select Check for updates. Follow the instructions on the computer screen.
Double-click Install. Follow the instructions on the installation dialog. Using the World Wide Web Go to the Lexmark Web site at www.lexmark.com. From the Drivers & Downloads menu, click Driver Finder. Select your printer, and then select your operating system.
Loading paper and original documents Loading the paper tray Make sure: • You use paper designed for inkjet printers. • The paper is not used or damaged. • If you are using specialty paper, you follow the instructions that came with it. Note: To avoid jams, make sure the paper does not buckle when you adjust the paper guides.
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If you are loading A4- or legal-size paper, then squeeze the tab and pull to extend the tray. Note: When you pull the extension out, the first stop accommodates A4-size paper. When the extension is fully out, it accommodates legal-size paper. Load the paper.
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Insert the tray. Note: If you extended the tray to accommodate A4- or legal-size paper, then the tray sticks out from the front of the printer when inserted. Flip up the paper stop to catch the paper as it exits. Note: If you loaded A4- or legal-size paper, then extend the paper stop.
Loading envelopes or photo paper Pull tray completely out of the printer. Move the paper guides to the sides of tray. Use the envelope icon and the photo paper outline on the bottom of the tray to help you position envelopes or photo paper.
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Load envelopes or photo paper. Note: Load envelopes or photo paper with the printable side facedown. (If you are not sure which side is the printable side, then see the instructions that came with the envelopes or photo paper.) Adjust the paper guides to rest gently against the left, right, and bottom edges of the envelopes or photo paper. Insert the tray.
Flip up the paper stop to catch the envelopes or photos as they exit. Note: For best results, allow photos to dry at least 24 hours before stacking, displaying, or storing. Loading various paper types Load up to Make sure 150 sheets of plain paper •...
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Load up to Make sure 10 envelopes • The envelopes are designed for use with inkjet printers. • The print side of the envelopes faces down with the flap to the left as shown. • You load the envelopes in the center of the tray as indicated by the icon. Load them all the way to the back of the tray.
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Load up to Make sure 10 iron-on transfers • You follow the loading instructions that came with the iron-on transfers. • The print side of the transfers faces down. • The paper guides rest against the edges of the transfers. Note: For best results, load transfers one at a time.
Load up to Make sure 20 sheets of banner paper • The print side of the banner faces down. • The leading edge of the banner paper feeds into the printer first. • If your printer has more than one paper tray, then load banner paper in Tray 1.
Loading original documents on the scanner glass Open the scanner lid and place the document facedown on the scanner glass. Close the scanner lid. Loading original documents into the ADF You can load up to 50 sheets of an original document into the ADF for scanning, copying, and faxing. You can load A4-, letter-, or legal-size paper into the ADF.
Printing Tips for printing • Use the appropriate paper for your print job. • Select a higher print quality for better prints. • Make sure there is enough ink in the ink cartridges. • Remove each sheet as it is printed when printing photos or when working with specialty media. •...
Collating printed copies If you print multiple copies of a document, then you can choose to print each copy as a set (collated) or to print the copies as groups of pages (not collated). Collated Not collated Notes: • The collate option is available only when you are printing multiple copies. •...
From the Copies section of the Print Setup tab, select a page order: • To print the last page first, select Print Last Page First. • To print the first page first, clear the Print Last Page First check box. Note: If two-sided printing is enabled, then you cannot print the last page first.
From the print options pop-up menu, choose Layout. • From the Pages per Sheet pop-up menu, choose the number of page images that you want to print on one sheet. • From the Layout Direction menu, choose a layout direction. •...
Printing specialty documents Printing envelopes Load the envelopes in the printer. Send the print job: For Windows users With a document open, click File Print. Click Properties, Preferences, Options, or Setup. From the Paper Type list of the Print Setup tab, select Plain Paper. From the Paper Size list, select the envelope size.
From the Paper Size list of the Print Setup tab, choose a paper size that matches the size of the label sheet. If no paper size matches the label sheet size, then set a custom size. If necessary, choose the appropriate type of paper from the Paper Type list. Click OK to close any printer software dialogs.
For Macintosh users With a document open, choose File > Print. From the printer pop-up menu, choose the printer. If necessary, click the disclosure triangle. From the print options pop-up menu, choose Copies & Pages and then click Page Setup. From the Settings or Paper Size pop-up menu, choose Custom Paper Size or Manage Custom Sizes.
Warning—Potential Damage: Do not touch any cables, any network adapter, any connector, the memory device, or the printer in the areas shown while actively printing, reading, or writing from the memory device. A loss of data can occur. The Memory Device screen appears on the display. Notes: •...
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Touch the photo or photos you want to print. Tips: • If you want to clear a selected photo, then touch the photo again. • If you want to view more photos, then touch the left or right arrow, and then touch the photo to select it. When you are finished selecting the photos you want to print, touch Layout.
If you want to change the print settings, then touch Change Settings. If necessary, touch Accept each time you make a selection. Press Note: For best results, allow the prints to dry at least 24 hours before stacking, displaying, or storing. Printing photos from a memory device using the printer software Load photo paper.
Printing photos from a PictBridge-enabled digital camera PictBridge is a technology available in most digital cameras that lets you print directly from your digital camera without using a computer. Insert one end of the USB cable into the camera. Note: Use only the USB cable that came with the camera. Insert the other end of the cable into the PictBridge port on the front of the printer.
Printing photos from a memory device using the proof sheet Load letter- or A4-size plain paper. Insert a memory card or flash drive. The Memory Device screen appears on the display. Navigate to Print Proof Sheet: More Options > Proof Sheet > Print Proof Sheet Select which photos you want to print.
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• The Bluetooth-enabled device you are using requires users to set up a Bluetooth connection on every print job. For more information, see the documentation for your Bluetooth device. • The name of the Bluetooth device you are using is automatically deleted from the Bluetooth device list. When the Bluetooth security level is set to High, the printer saves a list of up to eight Bluetooth devices that have previously set up a connection with the printer.
Setting the Bluetooth security level Insert a Bluetooth USB adapter into the USB port. Bluetooth Dongle Connected appears on the display. Note: A Bluetooth adapter is not included with the printer. From the home screen, navigate to Security Level: > Bluetooth Setup > Security Level Select the security level, and then touch Accept.
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Insert a USB Bluetooth adapter into the USB port. Bluetooth Dongle Connected appears on the display. Warning—Potential Damage: Do not touch any cables, any network adapter, any connector, the USB Bluetooth adapter, or the printer in the areas shown while actively printing, reading, or writing from a Bluetooth-enabled device.
Printing on both sides of the paper (duplexing) Printing on both sides of the paper (duplexing) automatically The automatic duplex unit, available only on selected printer models, supports letter- and A4-size paper. If you purchased a model without automatic duplex, or if you need to print duplex using other paper sizes, then see the instructions for printing on both sides of the paper (duplexing) manually.
• For Short-edged binding, pages are bound along the short edge of the page (top edge for portrait, left edge for landscape). Portrait Landscape From the print options pop-up menu, choose Print Settings or Advanced Options, depending on your operating system.
For Macintosh users With a document open, choose File > Print. From the print options pop-up menu, choose Paper Handling. From the Print or “Pages to print” pop-up menu, select to print the odd-numbered pages. If you are printing multiple pages, then from the Page Order menu, select Reverse. After printing the first set of pages, flip and reload the paper.
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Select the printer from the Default Printer pop-up menu, or select the printer and click Make Default, depending on your operating system. Changing the printing mode To conserve ink, you can change the default printing mode for all print jobs to Quick Print. It uses less ink and is ideal for printing text-only documents.
From the print options pop-up menu, choose Print Settings or Quality & Media, depending on your operating system. From the Print Quality pop-up menu, choose Automatic, Quick Print, Normal, or Best. Note: Printing using Quick Print uses less ink and is ideal for printing text documents. Pausing print jobs For Windows users Click...
For Macintosh users From the Apple menu, choose System Preferences. Click Print & Fax. From the Printers list or pop-up menu, choose the printer. Click Open Print Queue or Set Up Printers, depending on your operating system. The print queue dialog appears. Resume the print job: •...
Copying Scanner glass Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Use the ADF for multiple-page documents. Note: The ADF is available only on selected models. If you purchased a printer without an ADF, then load original documents or photos on the scanner glass.
Copying photos Load photo paper. Place a photo facedown on the scanner glass. From the home screen, navigate to Photo Reprint: SmartSolutions > Photo Reprint Touch Continue. Select the photo print size, and then touch Accept. Touch Continue to start printing. Note: For best results, allow the prints to dry at least 24 hours before stacking, displaying, or storing.
Enlarging or reducing images Load paper. Load an original document faceup into the ADF or facedown on the scanner glass. From the home screen, navigate to Resize: Copy > More Options > Resize Select a resize setting, and then touch Accept. Notes: •...
Collating copies using the printer control panel If you print multiple copies of a document, then you can choose to print each copy as a set (collated) or to print the copies as groups of pages (not collated). Collated Not collated Load paper.
Select the number of pages that you want to copy on a sheet of paper, and then touch Accept. You may choose to copy one, two, or four page images on a sheet. Note: If you are copying four pages in landscape format, scan pages 3 and 4 first, and then scan pages 1 and 2. Press Making a duplex copy Making a duplex copy automatically...
Remove the paper from the paper exit tray, and then reload the paper to print the other side of the document. Press Canceling copy jobs To cancel a copy job, press Scanning stops and the printer returns to the previous menu. Copying...
Scanning Scanner glass Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Use the ADF for multiple-page documents. Note: The ADF is available only on selected models. If you purchased a printer without an ADF, then load original documents or photos on the scanner glass.
Notes: • If the printer is connected only to a local computer, then the printer will automatically download a list of the scan applications. • You may be prompted to enter a PIN if the computer requires it. Enter the PIN using the keypad. •...
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Touch USB-Connected Computer or the name of a network computer. The local or network computer is the destination that will receive the scan. Wait until the printer has finished downloading the list of scan applications available on the selected computer. Notes: •...
If you have several images to scan, then select Prompt for multiple pages. Click Preview/Edit. The Scan dialog appears. Adjust the image and scan settings as needed. Click Scan. Scanning documents into an editing application An Optical Character Recognition (OCR) application allows you to edit an original text document that has been scanned.
Scanning directly to e-mail using the printer software For Windows users Load an original document faceup into the ADF or facedown on the scanner glass. Click or Start. Click All Programs or Programs, and then select the printer program folder from the list. Select Printer Home.
Choose your printer from the printer drop-down list. Click PDF. Scanning starts and the scan progress dialog appears. Save the document as a PDF. For Macintosh users Load an original document faceup into the ADF or facedown on the scanner glass. From the Finder desktop, double-click the printer program folder.
What is an application list, and how do I update it? When you scan a file, you can choose which application to use to open it on your computer. The printer downloads this application list from your computer when scanning for the first time. If you do not see the application you want on the list, or if you install new applications on your computer, then update the application list in the printer.
E-mailing Your can use your printer to send e-mail to one or more recipients without using a computer. To do this, you can either scan a document or photo and then send it as an e-mail, or you can attach a saved document or photo from a memory device to an e-mail.
• Password—Enter your e-mail account password. • Domain—Enter your e-mail account domain. Note: This setting appears only when the Authentication Type is set to NTLM. For more information, contact your e-mail provider or your system support person. To check if the SMTP server settings are correct, touch Test SMTP Settings. If you want to change the e-mail settings From the home screen, navigate to E-mail Setup: >...
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Creating an e-mail contact list using the printer software For Windows users Click or Start. Click All Programs or Programs, and then select the printer program folder from the list. Click Printer Home. Click the Fax tab, and then click Edit contact list. The Contacts tab of the Printer Setup Utility opens.
Sending e-mail Scanner glass Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Use the ADF for multiple-page documents. Note: The ADF is available only on selected models. If you purchased a printer without an ADF, then load original documents or photos on the scanner glass.
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Touch an option to enter or select the recipients: • Enter E-mail Address—Enter the e-mail address manually. • Address Book—Touch Sort by Name or Sort by Group, and then select the contact. • History—Select the name or e-mail address from the history list. If necessary, touch OK or Accept each time you make a selection.
Touch Continue. • If you want to attach a photo: Touch Attach Photo to E-mail. Touch the photo you want to attach. Touch Continue. Touch an option to enter or select the recipients: • Enter E-mail Address—Enter the e-mail address manually. •...
Networking Installing the printer on a wireless network Wireless network compatibility Your printer contains an IEEE 802.11n wireless print server. Your printer is compatible with IEEE 802.11 b/g/n routers that are Wi-Fi certified. Supported network security options The printer supports three wireless security options: no security, WEP, and WPA/WPA2. No Security It is not recommended to use no security at all on a home wireless network.
Every device on the wireless network must use the same WPA passphrase. WPA security is an option only on infrastructure networks with wireless access points and network cards that support WPA. Most newer wireless network equipment also offers WPA2 security as an option. Note: If your network uses WPA or WPA2 security, then select WPA Personal when you are prompted to select the type of security your network uses.
Installing the printer on a wireless network Before you install the printer on a wireless network, make sure that: • Your wireless network is set up and working properly. • The computer you are using is connected to the same wireless network where you want to set up the printer. For Windows users Close all open software programs.
Select My printer is already set up. I am installing it on a new computer. Click Continue, and then follow the instructions on the computer screen for installing a configured printer on a new computer. Interpreting the colors of the Wi-Fi indicator light The colors of the Wi-Fi indicator light show the network status of the printer.
From the wireless networks list that appears, select your network, and then click Continue. If your wireless network does not appear in the list: Connect to another wireless network. For Windows users Click Unlisted Network. For Macintosh users Select Other Wireless Network, and then click Continue. Enter the details about your wireless network.
Changing wireless settings after installation To change wireless settings on the printer, such as the configured network, the security key, or other settings, do the following: For Windows users Click or Start. Click All Programs or Programs, and then select the printer program folder from the list. Select Printer Home.
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Click Set up a wireless ad-hoc (computer-to-computer) network, when you are prompted to choose a connection option, and then click Next. Follow the instructions for setting up a wireless ad hoc network. As part of the setup: Create a network name or SSID for the network between the computer and your printer. Write down the name of your network.
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Click the Wireless Networks tab. Note: If the Wireless Networks tab does not appear, your computer has third-party software that controls your wireless settings. You must use that software to set up the ad hoc wireless network. For more information, see the documentation for the third-party software to learn how to create an ad hoc network.
For Macintosh users Access the Airport settings: In Mac OS X version 10.5 From the Apple menu, choose System Preferences. Click Network. Click AirPort. In Mac OS X version 10.4 and earlier From the Finder desktop, choose Go > Applications. From the Applications folder, double-click Internet Connect.
Configuring the printer wirelessly using WPS (Wi-Fi Protected Setup) Wi-Fi Protected Setup (WPS) is a method of configuring computers and printers on a secure wireless network. WPS is faster than manual configuration, and it reduces typing errors when new devices are added to a wireless network. The SSID and WPA passphrase are automatically detected and configured for you.
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If the printer is currently set up for Ethernet Unplug the Ethernet cable from the printer. Place the printer close to the computer you want to use to configure the printer for wireless access. Note: You will need to connect the printer to the computer with a USB cable. Make sure the printer is close enough to the computer for your USB cable to reach both.
Insert the installation software CD. If the installation dialog does not appear after a minute, then click the CD icon on the desktop. Double-click the Lexmark Extras folder. Double-click Lexmark Setup Assistant. Follow the instructions on the computer screen for configuring the printer wirelessly.
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Insert the installation software CD. If the installation dialog does not appear after a minute, then click the CD icon on the desktop. Double-click the Lexmark Extras folder. Double-click Lexmark Setup Assistant. Follow the instructions on the computer screen for configuring the printer wirelessly.
Add the printer In Mac OS X version 10.5 From the Apple menu, choose System Preferences. Click Print & Fax under the Hardware section. Click + . Select the printer from the list and click Add. In Mac OS X version 10.4 or earlier From the Finder desktop, choose Go >...
Press Enter, or click OK. The printer folder opens. Right-click the name of your printer. Click Properties or Printer properties. Click the Ports tab, and then click Add Port. Select Local Port, and then click New Port. Type the Universal Naming Convention (UNC) Port name, which consists of the server name and the distinctive printer name that was specified in step 2 on page 90.
• The network mask • A nickname for the printer (optional) Note: A printer nickname can make it easier for you to identify your printer on the network. You can choose to use the default printer nickname, or assign a name that is easier for you to remember. You will need an Ethernet cable to connect the printer to the network and an available port where the printer can physically connect to the network.
The printer supports the following methods in connecting to a wireless network: • Personal Identification Number (PIN)—A PIN on the printer is entered into the wireless settings of the wireless access point. • Push Button Configuration (PBC)—Buttons on both the printer and the wireless access point are pushed within a given period of time.
What is a network? A network is a collection of devices such as computers, printers, Ethernet hubs, wireless access points, and routers connected together for communication through cables or through a wireless connection. A network can be wired, wireless, or designed to have both wired and wireless devices. Devices on a wired network use cables to communicate with each other.
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Wireless network examples Scenario 1: Mixed wired and wireless connections on a network with Internet access • All computers and printers connect to the network through a router with Ethernet and wireless capabilities. • Some computers and printers connect wirelessly to the router; others connect over a wired connection. •...
Scenario 3: Wireless network with no Internet access • Computers and printers connect to the network using a wireless access point. • The network has no connection to the Internet. Scenario 4: Computer connected wirelessly to a printer without Internet access •...
How do I attach the installation cable? The installation cable attaches to a USB port on the computer and to the square connector on the back of the printer. This connection allows you to configure the printer for a networked or locally attached installation. Attach the large, rectangular connector to any USB port on your computer.
The following table compares the characteristics and requirements of the two types of wireless networks. Infrastructure Ad hoc Characteristics Communication Through wireless access point Directly between devices Security More security options WEP or no security Range Determined by range and number of Restricted to range of individual wireless access points devices on network...
How can I improve wireless signal strength? A common reason wireless printers fail to communicate over a network is poor wireless signal quality. If the signal is too weak, too distorted, or blocked by an object, it cannot carry information between the access point and the printer.
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How can I make sure my computer and printer are connected to the same wireless network? If the printer is not on the same wireless network as the computer, you will not be able to print wirelessly. The SSID of the printer must match the SSID of the computer, if the computer is already connected to the wireless network. For Windows users Obtain the SSID of the network that the computer is connected to: Type the IP address of your wireless access point (wireless router) into the address field of your Web browser.
In Mac OS X version 10.4 and earlier From the Finder desktop, choose Go > Applications. From the Applications folder, double-click Internet Connect. From the toolbar, click AirPort. The SSID of the network the computer is connected to is displayed in the Network pop-up menu. Write down the SSID.
While it is possible to change the MAC address of a network device, it is not common practice to do so. For this reason, MAC addresses are considered permanent. IP addresses are easily changed, so MAC addresses are a more reliable method of identifying a specific device on a network.
What is an IP address? An IP address is a unique number used by devices (such as a wireless printer, computer, or wireless access point) on an IP network to locate and communicate with each other. Devices on an IP network can communicate with each other only if they have unique and valid IP addresses.
How are IP addresses assigned? An IP address may be assigned automatically by the network using DHCP. Once the printer is set up on a computer, the computer sends all print jobs across the network to the printer using this address. If the IP address is not automatically assigned, you will be asked during wireless setup to manually enter an address and other network information after selecting your printer from the available list.
SmartSolutions is a set of solutions that you can create, customize, and download from the SmartSolutions Web site (http://smartsolutions.lexmark.com) to your printer. It lets you create one-touch custom solutions to streamline repetitive copying, scanning, and printing tasks. SmartSolutions also lets you view RSS feeds, Google Calendar, and online photo albums from the printer control panel.
From the Finder desktop, double-click the printer program folder. Click Visit Lexmark SmartSolutions. Using a Web browser Open a Web browser. Type smartsolutions.lexmark.com in the address bar, and then press Enter. From the SmartSolutions Web site, log in or create an account. Using SmartSolutions...
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Add your printer. Use the Web site to create, customize, and download solutions to your printer. For more information, see the SmartSolutions User's Guide on the Web site. Using SmartSolutions...
Maintaining the printer Maintaining ink cartridges In addition to the following tasks that you can perform, your printer performs an automatic maintenance cycle every week if it is plugged into an electrical outlet. It will briefly come out of Power Saver mode or will temporarily power on if it is turned off.
Using the printer software For Windows users Load plain paper. Click or Start. Click All Programs or Programs, and then select the printer program folder from the list. Select Printer Home. Choose your printer from the printer drop-down list. From the Maintenance tab, click Align cartridges. Follow the instructions on the computer screen.
Select Printer Home. Choose your printer from the printer drop-down list. From the Maintenance tab, click Clean cartridges. Follow the instructions on the computer screen. For Macintosh users From the Finder desktop, double-click the printer program folder. Select Printer Utility from the list. From the Maintenance tab, select Clean Print Nozzles.
Cleaning the touch screen The touch screen of your printer control panel may need to be cleaned from time to time to remove fingerprints and smudges. Make sure the printer is turned off and unplugged from the wall outlet. CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables from the printer before proceeding.
Select Printer Home. From the Support tab, select Service Center. If Troubleshooting does not solve your problem Visit our Web site at http://support.lexmark.com to find the following: • Knowledgebase articles with the latest information and troubleshooting for your printer •...
• “Print job does not print or is missing pages” on page 115 • “Printer is printing blank pages” on page 116 • “Printer is busy or does not respond” on page 116 • “Cannot delete documents from the print queue” on page 117 •...
Remove the printhead. Warning—Potential Damage: Do not touch the printhead nozzles. Wipe the printhead contacts using a clean, lint-free cloth. Reinsert the printhead, and then close the latch until it clicks. Close the printer. Note: If removing and reinserting the printhead does not resolve the error, then contact technical support. Software did not install If you encountered problems while installing, or if your printer does not appear in the list in the Printers folder or as a printer option when sending a print job, then try removing and reinstalling the software.
HECK THE CONNECTION Check the USB cable for any obvious damage. If the cable is damaged, then use a new one. Firmly plug the square end of the USB cable into the back of the printer. Firmly plug the rectangular end of the USB cable into the USB port of the computer. The USB port is marked with a USB symbol.
HECK THE CONNECTION Check the USB cable for any obvious damage. If the cable is damaged, then use a new one. Firmly plug the square end of the USB cable into the back of the printer. Firmly plug the rectangular end of the USB cable into the USB port of the computer. The USB port is marked with a USB symbol.
ECONNECT THE PRINTER POWER SUPPLY Turn off the printer, and then unplug the power cord from the wall outlet. Gently remove the power supply from the printer, and then reinsert it. Plug the power cord into the wall outlet, and then turn on the printer. Cannot delete documents from the print queue If you have jobs stuck in the print queue and cannot delete them to get other jobs to print, then the computer and printer may not be communicating.
• “Paper jam in the ADF (selected models only)” on page 119 • “Paper or specialty media misfeeds” on page 120 Paper jam in the printer Note: The parts inside the printer are sensitive. Avoid unnecessarily touching these parts while clearing jams. Press to turn off the printer.
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Firmly grasp the paper, and then gently pull it out. Note: Be careful not to tear the paper while removing it. Reinsert the duplex unit. Touch DONE or press , depending on your printer model. From your computer, resume the print job. Paper jam in the ADF (selected models only) Note: The parts inside the printer are sensitive.
Open the ADF door, and then gently pull out the jammed paper. Note: Be careful not to tear the paper while removing it. Close the ADF door. Touch DONE or press , depending on your printer model. From your computer, resume the print job. Paper or specialty media misfeeds These are possible solutions if paper or specialty media misfeeds or skews, or if multiple sheets feed or stick together.
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• “Print speed is slow” on page 122 • “Computer slows down when printing” on page 122 Poor quality at the edges of the page If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: HECK MINIMUM PRINT SETTINGS Unless you are using the borderless feature, use these minimum print margin settings: •...
AKE SURE THE INK CARTRIDGES ARE PROPERLY INSTALLED LIGN THE PRINTHEAD LEAN OR LEAN THE PRINTHEAD NOZZLES Note: If these solutions do not remove the streaks or lines on the printed image, then contact technical support. Print speed is slow If the "Before you troubleshoot"...
• “Scan was not successful” on page 124 • “Scanning takes too long or freezes the computer” on page 124 • “Cannot scan to a computer over a network” on page 124 Copier or scanner does not respond If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: ET YOUR PRINTER AS THE DEFAULT PRINTER EMOVE AND REINSTALL THE PRINTER SOFTWARE Scanner unit does not close...
AKE SURE THE RIGINAL IZE SETTING MATCHES THE SIZE OF THE DOCUMENT YOU ARE SCANNING Scan was not successful If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: HECK THE CONNECTION Check the USB cable for any obvious damage.
Cannot send e-mail HECK YOUR E MAIL CONFIGURATION SETTINGS Make sure you have correctly completed the e-mail setup and successfully configured an SMTP server. HECK YOUR NETWORK CONNECTION Make sure the printer is connected to an Ethernet or wireless network. Your network must be connected to the Internet for the printer to communicate with the SMTP server.
Nothing happens when a memory card is inserted If the "Memory card troubleshooting checklist" does not solve the problem, then try one or more of the following: EINSERT THE MEMORY CARD The memory card may have been inserted too slowly. Remove and then reinsert the memory card quickly. HECK THE CONNECTION Check the USB cable for any obvious damage.
Photos do not transfer from a memory card across a wireless network If the "Memory card troubleshooting checklist" does not solve the problem, then try one or more of the following: AKE SURE THAT BOTH THE PRINTER AND THE DESTINATION COMPUTER ARE TURNED ON AND READY ELECT THE CORRECT COMPUTER NAME FROM THE LIST ON THE PRINTER AKE SURE YOUR WIRELESS NETWORK IS CONNECTED AND ACTIVE...
Wireless Networking Make sure: • The SSID is correct. Print a network setup page from the printer to check the network settings. • Your WEP key or WPA passphrase is correct (if your network is secure). Log in to the wireless access point (wireless router) and check the security settings. If you are not sure if your security information is correct, run the wireless setup again.
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AKE SURE THAT YOU ARE USING THE CORRECT FOR YOUR PRINTER MODEL Compare the printer model on the CD to the printer model on the printer. The numbers should either match exactly or be within the same series. If you have any doubts, look for an updated version of the printer software on our Web site. For more information, see “Installing the printer software”...
Cannot print and there is a firewall on the computer Third-party (non-Microsoft) firewalls can interfere with wireless printing. If the printer and computer are configured correctly, and the wireless network is working, but the printer will not print wirelessly, then a firewall could be the problem.
Cannot print over wireless network If you encountered problems while installing, or if your printer does not appear in the printers folder or as a printer option when sending a print job, then you can try uninstalling and reinstalling the software. Before you reinstall the software, check the troubleshooting checklist, and then do the following: URN THE WIRELESS ACCESS POINT OFF AND THEN BACK ON Turning the access point off and then back on again can sometimes refresh network connections and resolve...
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OVE YOUR ACCESS POINT AWAY FROM OTHER ELECTRONIC DEVICES There may be temporary interference from electronic devices such as microwave ovens or other appliances, cordless phones, baby monitors, and security system cameras. Make sure your access point is not positioned too closely to these devices.
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On the main page, click Wireless or any other selection where settings are stored. The SSID will be displayed. Write down the SSID. Note: Make sure you copy it exactly, including any capital letters. Print the printer network setup page. In the Wireless section, look for SSID.
Notes: • Make sure you copy the network information down exactly, including any capital letters. • Store the SSID and the WEP key or WPA passphrase in a safe place for future reference. AKE SURE YOUR IS COMPATIBLE WITH WIRELESS PRINTING THROUGH The printer only supports wireless printing through AirPort base stations for Mac OS X 10.5 or later.
Select Use Printer Online from the menu. Close the Printers or Printers and Faxes window and try printing again. ELECT THE WIRELESS PORT If you have previously set up your printer as a locally attached printer, then you may need to select the wireless printer to use the printer wirelessly.
HECK SECURITY KEYS If you are using WEP security A valid WEP key is: • Exactly 10 or 26 hexadecimal characters. Hexadecimal characters are A–F, a–f, and 0–9. • Exactly 5 or 13 ASCII characters. ASCII characters are letters, numbers, and symbols found on a keyboard. If you are using WPA security A valid WPA passphrase is: •...
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OVE THE COMPUTER AND OR PRINTER CLOSER TO THE WIRELESS ACCESS POINT WIRELESS ROUTER The possible distance between devices in 802.11b or 802.11g networks is 300 feet, while the wireless network range potentially doubles in 802.11n networks. The range of your wireless network depends on many factors, including the abilities of your router and network adapters.
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Ping the access point: Click , or click Start and then click Run. In the Start Search or Run box, type cmd. Press Enter, or click OK. The Command Prompt window opens. Type ping followed by a space and the IP address of the wireless access point. For example: ping 192.168.1.100 Press Enter.
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In the network address field, typethe IP address of the wireless access point (or router). For example: 10.168.1.101 Click Ping. If the wireless access point responds, you will see several lines that display the number of bytes received from the wireless access point. This ensures that your computer is connected to the wireless access point. If the wireless access point does not respond, then nothing is displayed.
If the printer does not respond, then nothing is displayed. • Your computer might not be connected to the network. You can use Network Diagnostics to help resolve the problem. • You may need to change the settings of your printer. Run the Wireless Setup Assistant again. ONFIGURE THE PRINTER FOR WIRELESS ACCESS AGAIN If your wireless settings have changed, you must run the printer wireless setup again.
“Communication not available” message displays when printing wirelessly These are possible solutions. Try one or more of the following: AKE SURE YOUR COMPUTER AND PRINTER HAVE VALID ADDRESSES FOR THE NETWORK If you are using a laptop and have power saving settings enabled, you may see the ”Communication not available” message on your computer screen when you attempt to print wirelessly.
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• Temporarily turn off any unnecessary wireless devices on your network and pause any network-intensive activities, like large file transfers or network games. If the network is too busy, it is possible that the printer is not receiving the IP address within the allowed time. •...
Resolving intermittent wireless communications issues You may notice that your printer works for a short time and then stops working, although apparently nothing has changed on your wireless network. Many different issues can interrupt network communications, and sometimes more than one problem exists at the same time.
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SSID ONFIGURE THE WIRELESS ROUTER WITH A UNIQUE Many wireless networks use the SSID that the router was originally configured by the manufacturer to use. Using the default SSID can cause problems when more than one network is operating in the same area with the same SSID.
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HECK FOR WIRELESS ADAPTER UPDATES If you are having trouble printing from one particular computer, check the Web site of the manufacturer of the network adapter card in that computer. It is possible that there is an updated driver available that could resolve the issue.
The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
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This software and any accompanying documentation provided under this agreement are commercial computer software and documentation developed exclusively at private expense. Trademarks Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. PerfectFinish is a trademark of Lexmark International, Inc.
Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device, use a properly shielded and grounded cable such as Lexmark part number 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.
This product contains Perchlorate material. Special handling may apply. For more information, go to http://www.dtsc.ca.gov/hazardouswaste/perchlorate/. ENERGY STAR Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as configured when shipped by Lexmark. Power consumption Product power consumption The following table documents the power consumption characteristics of the product.
After this single use, the license to use the print cartridge terminates, and the used cartridge must be returned only to Lexmark for remanufacturing, refilling or recycling. If I buy another cartridge in the future that is sold subject to the above terms, I accept such terms as to that cartridge. If you do not accept the terms of this single use license/agreement;...
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Lexmark that cannot be excluded or modified. If any such provisions apply, then to the extent Lexmark is able, Lexmark hereby limits its liability for breach of those provisions to one of the following: replacement of the Software Program or reimbursement of the price paid for the Software Program.
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Lexmark's limited warranty, or for any other claim whatsoever related to the subject matter of this Agreement, Lexmark's and its suppliers’ liability for all types of damages, regardless of the form of action or basis (including contract, breach, estoppel, negligence, misrepresentation, or tort), shall be limited to the greater of $5,000 or the money paid to Lexmark or its Authorized remarketers for the license hereunder for the Software Program that caused the damages or that is the subject matter of, or is directly related to, the cause of action.
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License Agreement, any other written agreement signed by you and Lexmark relating to your Use of the Software Program). To the extent any Lexmark policies or programs for support services conflict with the terms of this License Agreement, the terms of this License Agreement shall control.
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.
If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc. at www.lexmark.com or your Lexmark representative. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.
Laboratories), another NRTL (Nationally Recognized Testing Laboratory), or a recognized safety certification body in the country/region of use. This is to avoid damage to the equipment caused by local lightning strikes and other electrical surges. This equipment uses CA11A telephone jacks. Avis réservé...
Using this product in Switzerland This product requires a Swiss billing tone filter (Lexmark part number 14B5109 or 80D1877) to be installed on any line which receives metering pulses in Switzerland. The Lexmark filter must be used, as metering pulses are present on all analog telephone lines in Switzerland.
Regulatory notices for wireless products This section contains the following regulatory information pertaining to wireless products that contain transmitters, for example, but not limited to, wireless network cards or proximity card readers. Exposure to radio frequency radiation The radiated output power of this device is far below the radio frequency exposure limits of the FCC and other regulatory agencies.
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Compliance is indicated by the CE marking. The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.
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Alulírott, Lexmark International, Inc. nyilatkozom, hogy a termék megfelel a vonatkozó alapvetõ követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak. Íslenska Hér með lýsir Lexmark International, Inc. yfir því að þessi vara er í samræmi við grunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC. Italiano Con la presente Lexmark International, Inc.
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Slovensky Lexmark International, Inc. týmto vyhlasuje, že tento produkt spĺňa základné požiadavky a všetky príslušné ustanovenia smernice 1999/5/ES. Slovensko Lexmark International, Inc. izjavlja, da je ta izdelek v skladu z bistvenimi zahtevami in ostalimi relevantnimi določili direktive 1999/5/ES. Svenska Härmed intygar Lexmark International, Inc. att denna produkt står i överensstämmelse med de väsentliga egenskapskrav och övriga relevanta bestämmelser som framgår av direktiv 1999/5/EG.
58 wireless network 99 ordering 13 copy and scan troubleshooting application list using genuine Lexmark 13 cannot scan to computer over a updating 70 changing Power Saver timeout 19 network 124 assigning IP address 104 changing printing mode 55...
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147, 148, 154, 158 ordering 13 Web site 8 energy replacing 14 finding IP address of computer conserving 7 using genuine Lexmark 13 (Mac) 103 enlarging an image 60 ink levels firewall on computer 130 envelopes checking 108 flash drive...
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installing optional software 24 various paper types 32 networking installing printer locating finding IP address of on wired network (Macintosh) 92 SSID 93 computer 103 on wired network (Windows) 92 WEP key 93 finding IP address of computer on wireless network WPA passphrase 93 (Mac) 103 (Macintosh) 79...
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134 recycling 7 panel 44 printer does not respond 116 Lexmark products 15 printing using the proof sheet 48 printer printing blank pages 116 WEEE statement 148 reducing red-eye effect 45 printer problems, basic...
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documents for editing 67 software updates troubleshooting, copy and scan documents for e-mailing 68 checking 25 cannot scan to computer over a in black and white 69 enabling 25 network 124 photos for editing 65 software, optional copier or scanner does not tips 64 finding, installing 24 respond 123...
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photos do not print from memory Printer Home 21 changing wireless settings after card across wireless Printing Preferences 21 installation (Mac) 82 network 127 Service Center 21 changing wireless settings after resolving communication Toolbar 21 installation (Windows) 82 problems 143 Tools for Office 21 photos do not print from memory Wi-Fi indicator light is blinking...