Lexmark Platinum Pro905 User Manual
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Lexmark Platinum Pro905 User Manual

Pro900 series
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See also: Reference Manual , Quick Reference Manual
Lexmark Pro900 Series User's Guide
May 2009
www.lexmark.com
Machine type(s):
4444
Model(s):
301, 30E

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Summary of Contents for Lexmark Platinum Pro905

  • Page 1: Method

    Lexmark Pro900 Series User's Guide May 2009 www.lexmark.com Machine type(s): 4444 Model(s): 301, 30E...

  • Page 2: Table Of Contents

    Finding information about the printer...9 Understanding the parts of the printer...11 Ordering and replacing supplies...13 Ordering ink cartridges...13 Using genuine Lexmark ink cartridges...13 Replacing ink cartridges...14 Ordering paper and other supplies...15 Recycling Lexmark products...15 Using the printer control panel buttons and menus...16 Using the printer control panel...16...
  • Page 3 Saving paper default settings...35 Loading original documents on the scanner glass...36 Loading original documents into the ADF...36 Printing...37 Tips for printing...37 Printing basic documents...37 Printing specialty documents...41 Working with photos...44 Printing from a Bluetooth-enabled device...49 Printing on both sides of the paper (duplexing)...53 Managing print jobs...55 Copying...59 Tips for copying...59...
  • Page 4 Canceling scan jobs...71 E-mailing...72 Setting up the printer to e-mail...72 Creating an e-mail contact list...73 Sending e-mail...74 Canceling an e-mail...76 Faxing...77 Setting up the printer to fax...77 Configuring the fax settings...88 Creating a contact list...90 Sending faxes...91 Receiving faxes...93 Faxing FAQ...94 Networking...101 Installing the printer on a wireless network...101 Advanced wireless setup...106...
  • Page 5 Print troubleshooting...144 Copy and scan troubleshooting...145 E-mail troubleshooting...147 Fax troubleshooting...148 Memory card troubleshooting...154 Network troubleshooting...155 Notices...174 Product information...174 Edition notice...174 Power consumption...177 Index...189 Contents...

  • Page 7: Safety Information

    Safety information Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible. Do not place or use this product near water or wet locations. Use only the power supply and power cord provided with this product or the manufacturer's authorized replacements.

  • Page 8: About Your Printer

    About your printer Thank you for choosing this printer! We've worked hard to make sure it will meet your needs. To start using your new printer right away, use the setup materials that came with the printer, and then skim the User’s Guide to learn how to perform basic tasks.

  • Page 9: Finding Information About The Printer

    “Deep Clean Printhead” features. These features clean the printhead nozzles to improve the quality of your prints. Recycling • Return ink cartridges for reuse or recycling through the Lexmark Cartridge Collection Program. To return an ink cartridge, go to www.lexmark.com/recycle. Follow the instructions to request a postage-paid bag. •...
  • Page 10 The User's Guide is available on the installation software For updates, check our Web site at www.lexmark.com/publications/. SmartSolutions User's Guide and Help Go to smartsolutions.lexmark.com. Click the User's Guide link to view basic SmartSolutions information, or click ? to view context-sensitive information. Windows or Mac Help Open a printer software program or application, and then click Help.

  • Page 11: Understanding The Parts Of The Printer

    (Noon–6:00 PM ET) Support telephone numbers and hours of operation for your region or country can be found on the Support Web site (support.lexmark.com) or on the printed warranty that came with your printer. Warranty information varies by country or region: •...
  • Page 12 Use the Second paper tray (Tray 2) Note: Your printer model may not have this option. Printer control panel Use the Scanner unit • Access the ink cartridges and printhead. • Remove paper jams. Printhead Install, replace, or remove ink cartridges. Ethernet port Connect your printer to a computer, a local network, an external DSL, or a cable modem.

  • Page 13: Ordering And Replacing Supplies

    Magenta color cartridge High yield magenta color cartridge Licensed for a single use only. After use, return this cartridge to Lexmark for remanufacturing, refilling, or recycling. Available only on the Lexmark Web site at www.lexmark.com. Using genuine Lexmark ink cartridges Lexmark printers, ink cartridges, and photo paper are designed to perform together for superior print quality, and our inks are formulated to work with your printer and help extend the life of your product.

  • Page 14: Replacing Ink Cartridges

    Replacing ink cartridges Make sure you have a new ink cartridge or cartridges before you begin. You must install new cartridges immediately after removing the old ones or the ink remaining in the printhead nozzles may dry out. Turn on your printer. Open the printer.

  • Page 15: Ordering Paper And Other Supplies

    Ordering paper and other supplies To order supplies or to locate a dealer near you, visit our Web site at www.lexmark.com. Item USB cable For more information, go to www.lexmark.com. Paper Lexmark Photo Paper Lexmark PerfectFinish Photo Paper Notes: •...

  • Page 16: Using The Printer Control Panel Buttons And Menus

    Using the printer control panel buttons and menus Using the printer control panel The following diagrams explain the sections of the printer control panel: Note: The icons are displayed when they are selectable on the current screen. If an icon is not displayed, then the function is not available.

  • Page 17: Understanding The Home Screen

    Understanding the home screen After the printer is turned on and a short warm-up period occurs, the display shows the following basic screen which is referred to as the home screen. Use the home screen selections to initiate an action, such as copying or faxing, or to change printer settings.

  • Page 18: Navigating Menus Using The Touch Screen

    Display item Description Setup icon Access the setup menu and change printer settings. 2-Sided icon Print on both sides of a sheet of paper. Eco-Mode icon Activate Eco-Mode to select the following options: • Print on both sides of the paper (duplex). •...

  • Page 19: Changing The Power Saver Timeout

    Scrollbar Scroll up and down the menu list. Down arrow Scroll down. To navigate using the touch screen: • Drag the scrollbar or touch the arrows until the menu or setting that you want appears on the display. • To confirm a setting or select a menu or item, touch it. •...

  • Page 20: Saving Paper And Energy With Eco-Mode

    Saving paper and energy with Eco-Mode The Eco-Mode feature significantly cuts paper usage, reduces paper waste, optimizes energy efficiency, and saves money. From the home screen, touch Touch the Eco-Mode setting or settings you want to activate, and then touch Accept. •...

  • Page 21: Using The Printer Software

    Linux OpenSUSE 11.0 and 11.1 (Web only) • Linux Fedora 10 (Web only) The printer driver for this operating system is available only at support.lexmark.com. Using the Windows printer software Software installed during printer installation When you set up the printer using the installation software CD, all the necessary software was installed. You may have chosen to install some additional programs.

  • Page 22: Printer Software

    Add, edit, or delete contacts in the built-in phone book. • Access the Lexmark Fax Setup Utility in four-in-one printers. Use the Fax Setup Utility to set the Speed Dial and Group Dial numbers, set Ringing and Answering, and print fax history and status reports.

  • Page 23: Using The Macintosh Printer Software

    Use the Lexmark All-In-One Center (referred to as All-In-One Center) Lexmark AIO Setup Utility (referred to as AIO Setup Utility) When you select File  Print with a document open and then click Properties, a Printing Preferences dialog appears. The dialog lets you select options for the print job, such as the following: •...

  • Page 24: Finding And Installing Optional Software

    Use the Lexmark Network Card Reader (referred to as Network Card Reader) Lexmark Printer Utility (referred to as Printer Utility) Lexmark Wireless Setup Assistant (referred to as Wireless Setup Assistant) Note: Your printer may not come with these applications, depending on the features of the printer that you purchased.

  • Page 25: Updating The Printer Software (Windows Only)

    Updating the printer software (Windows only) Checking for software updates Click or Start. Click All Programs or Programs, and then select the printer program folder from the list. Select Printer Home. Choose your printer from the printer drop-down list. From the Support tab, select Check for updates. Follow the instructions on the computer screen.

  • Page 26: Installing The Printer Software

    Double-click Install. Follow the instructions on the installation dialog. Using the World Wide Web Go to the Lexmark Web site at www.lexmark.com. From the Drivers & Downloads menu, click Driver Finder. Select your printer, and then select your operating system.

  • Page 27: Loading Paper And Original Documents

    Loading paper and original documents Loading the paper tray Make sure: • You use paper designed for inkjet printers. • The paper is not used or damaged. • If you are using specialty paper, you follow the instructions that came with it. Note: To avoid jams, make sure the paper does not buckle when you adjust the paper guides.
  • Page 28 If you are loading A4- or legal-size paper, then squeeze the tab and pull to extend the tray. Note: When you pull the extension out, the first stop accommodates A4-size paper. When the extension is fully out, it accommodates legal-size paper. Load the paper.
  • Page 29 Insert the tray. Note: If you extended the tray to accommodate A4- or legal-size paper, then the tray sticks out from the front of the printer when inserted. Flip up the paper stop to catch the paper as it exits. Note: If you loaded A4- or legal-size paper, then extend the paper stop.

  • Page 30: Loading Envelopes Or Photo Paper

    Loading envelopes or photo paper Pull tray completely out of the printer. Move the paper guides to the sides of tray. Use the envelope icon and the photo paper outline on the bottom of the tray to help you position envelopes or photo paper.
  • Page 31 Load envelopes or photo paper. Note: Load envelopes or photo paper with the printable side facedown. (If you are not sure which side is the printable side, then see the instructions that came with the envelopes or photo paper.) Adjust the paper guides to rest gently against the left, right, and bottom edges of the envelopes or photo paper. Insert the tray.

  • Page 32: Loading Various Paper Types

    Flip up the paper stop to catch the envelopes or photos as they exit. Note: For best results, allow photos to dry at least 24 hours before stacking, displaying, or storing. Loading various paper types Load up to 150 sheets of plain paper 100 sheets of coated paper 25 sheets of photo paper 25 sheets of glossy paper...
  • Page 33 Load up to 10 envelopes 25 sheets of labels 50 transparencies Loading paper and original documents Make sure • The envelopes are designed for use with inkjet printers. • The print side of the envelopes faces down with the flap to the left as shown.
  • Page 34 Load up to 10 iron-on transfers 25 index cards, photo papers, or postcards Loading paper and original documents Make sure • You follow the loading instructions that came with the iron-on transfers. • The print side of the transfers faces down. •...

  • Page 35: Saving Paper Default Settings

    Load up to 20 sheets of banner paper Saving paper default settings You can set the default paper and paper tray settings for the documents and photos that you print. From the home screen, touch Choose the default settings: • If you want to set the default paper size: Touch Paper Setup, and then select the paper tray you want to set up.

  • Page 36: Loading Original Documents On The Scanner Glass

    • If you want to set the default paper tray for different types of print jobs: Select the default tray for copy, photo, fax, PictBridge, and Bluetooth jobs. Touch Tray 1 or Tray 2, and then touch Accept. Loading original documents on the scanner glass Open the scanner lid and place the document facedown on the scanner glass.

  • Page 37: Printing

    Printing Tips for printing • Use the appropriate paper for your print job. • Select a higher print quality for better prints. • Make sure there is enough ink in the ink cartridges. • Remove each sheet as it is printed when printing photos or when working with specialty media. •...

  • Page 38: Collating Printed Copies

    Collating printed copies If you print multiple copies of a document, then you can choose to print each copy as a set (collated) or to print the copies as groups of pages (not collated). Collated Notes: • The collate option is available only when you are printing multiple copies. •...

  • Page 39: Printing Multiple Pages On One Sheet

    From the Copies section of the Print Setup tab, select a page order: • To print the last page first, select Print Last Page First. • To print the first page first, clear the Print Last Page First check box. Note: If two-sided printing is enabled, then you cannot print the last page first.

  • Page 40: Printing Documents From A Memory Card Or Flash Drive (Windows)

    From the print options pop-up menu, choose Layout. • From the Pages per Sheet pop-up menu, choose the number of page images that you want to print on one sheet. • From the Layout Direction menu, choose a layout direction. •...

  • Page 41: Printing Specialty Documents

    Printing specialty documents Printing envelopes Load the envelopes in the printer. Send the print job: For Windows users With a document open, click File  Print. Click Properties, Preferences, Options, or Setup. From the Paper Type list of the Print Setup tab, select Plain Paper. From the Paper Size list, select the envelope size.

  • Page 42: For Macintosh Users

    From the Paper Size list of the Print Setup tab, choose a paper size that matches the size of the label sheet. If no paper size matches the label sheet size, then set a custom size. If necessary, choose the appropriate type of paper from the Paper Type list. Click OK to close any printer software dialogs.
  • Page 43 For Macintosh users With a document open, choose File > Print. From the printer pop-up menu, choose the printer. If necessary, click the disclosure triangle. From the print options pop-up menu, choose Copies & Pages and then click Page Setup. From the Settings pop-up menu, choose Custom Paper Size.

  • Page 44: Working With Photos

    Working with photos Using a memory card or flash drive with the printer Memory cards and flash drives are storage devices frequently used with cameras and computers. You can remove the memory card from the camera or the flash drive from the computer and insert it directly into the printer. Insert a memory card into the card slot or a flash drive into the USB port.

  • Page 45: Printing Photos Using The Printer Control Panel

    Supported memory cards and file types Memory Card • Secure Digital (SD) • Secure Digital High Capacity (SDHC) • Micro Secure Digital (with adapter) (Micro SD) • Mini Secure Digital (with adapter) (Mini SD) • MultiMedia Card (MMC) • Reduced Size MultiMedia Card (with adapter) (RS-MMC) •...

  • Page 46: Printing Photos From A Memory Device Using The Printer Software

    Touch View Photos. The Select Photos screen appears. Touch the photo you want to edit. Touch to view the selected photo. Tips: • If you want to clear the selected photo, then touch • If you want to view the previous or next photo, then touch the left or right arrow, and then touch the photo.

  • Page 47: Printing Photos From A Pictbridge-Enabled Digital Camera

    If the printer is using a Wireless connection (selected models only) From the Memory Device screen, touch More Options. Touch Connect to Computer, and then select a network computer where you want to save the photos. Transfer or print the photos: •...

  • Page 48: Printing Photos From A Memory Device Using The Proof Sheet

    If the PictBridge connection is successful, then the following message appears on the display: Camera Connected. Use Camera to choose and print photos. If you want to change the default print settings: Touch More Options to access the PictBridge menu. Select the paper source, paper size, paper type, photo size, quality, and layout of the photos that you want to print.

  • Page 49: Printing From A Bluetooth-Enabled Device

    Load the proof sheet facedown on the scanner glass. Touch Scan Proof Sheet, and then touch Continue. The printer scans the proof sheet and then starts printing the photos. Note: For best results, allow the prints to dry at least 24 hours before stacking, displaying, or storing. Printing from a Bluetooth-enabled device •...
  • Page 50 To set up a connection between the printer and a Bluetooth-enabled device: Insert a USB Bluetooth adapter into the USB port located on the front of the printer. Bluetooth Dongle Connected appears on the display. Note: A Bluetooth adapter is not included with the printer. From the home screen, navigate to Discovery: >...

  • Page 51: Setting The Bluetooth Security Level

    Setting the Bluetooth security level Insert a Bluetooth USB adapter into the USB port. Bluetooth Dongle Connected appears on the display. Note: A Bluetooth adapter is not included with the printer. From the home screen, navigate to Security Level: > Bluetooth Setup > Security Level Select the security level, and then touch Accept.
  • Page 52 Insert a USB Bluetooth adapter into the USB port. Bluetooth Dongle Connected appears on the display. Notes: • A Bluetooth adapter is not included with the printer. • Your printer automatically switches to Bluetooth mode when you insert a USB Bluetooth adapter. Make sure the printer is set up to receive Bluetooth connections.

  • Page 53: Printing On Both Sides Of The Paper (Duplexing)

    Printing on both sides of the paper (duplexing) Printing on both sides of the paper (duplexing) automatically The automatic duplex unit, available only on selected printer models, supports letter- and A4-size paper. If you purchased a model without automatic duplex, or if you need to print duplex using other paper sizes, then see the instructions for printing on both sides of the paper (duplexing) manually.

  • Page 54: Printing On Both Sides Of The Paper (Duplexing) Manually

    • For Short-edged binding, pages are bound along the short edge of the page (top edge for portrait, left edge for landscape). Portrait From the print options pop-up menu, choose Print Settings or Advanced Options, depending on your operating system. If necessary, click the disclosure triangle.

  • Page 55: Managing Print Jobs

    For Macintosh users With a document open, choose File > Print. From the print options pop-up menu, choose Paper Handling. From the Print or “Pages to print” pop-up menu, select to print the odd numbered pages. After printing the first set of pages, flip and reload the paper. Repeat steps 1 and 2.
  • Page 56 Changing the printing mode To conserve ink, you can change the default printing mode for all print jobs to Quick Print. It uses less ink and is ideal for printing text-only documents. If you need to change to a different print mode to print photos or other high-quality documents, then you can select a different mode from the Print dialog before sending the print job.

  • Page 57: Pausing Print Jobs

    Pausing print jobs For Windows users Click , or click Start and then click Run. In the Start Search or Run box, type control printers. Press Enter, or click OK. The printer folder opens. Right-click the printer, and then select Pause Printing. For Macintosh users Click the printer icon on the Dock.

  • Page 58: Canceling Print Jobs

    Resume the print job: • If you want to resume a particular print job, then choose the document name, and then click Resume. • If you want to resume all print jobs in the queue, then click Resume Printer or Start Jobs. Canceling print jobs To cancel a print job from the printer control panel, press For Windows users...

  • Page 59: Copying

    Copying Use the ADF for multiple-page documents. Note: The ADF is available only on selected models. If you purchased a printer without an ADF, then load original documents or photos on the scanner glass. Tips for copying • When using the ADF, adjust the paper guide on the ADF to the width of the original document. •...

  • Page 60: Copying Photos

    Copying photos Load photo paper. Place a photo facedown on the scanner glass. From the home screen, navigate to Photo Reprint: SmartSolutions > Photo Reprint Touch Continue. Select the photo print size, and then touch Accept. Touch Continue to start printing. Note: For best results, allow the prints to dry at least 24 hours before stacking, displaying, or storing.

  • Page 61: Enlarging Or Reducing Images

    Enlarging or reducing images Load paper. Load an original document faceup into the ADF or facedown on the scanner glass. From the home screen, navigate to Resize: Copy > More Options > Resize Select a resize setting, and then touch Accept. Notes: •...

  • Page 62: Collating Copies Using The Printer Control Panel

    Collating copies using the printer control panel If you print multiple copies of a document, then you can choose to print each copy as a set (collated) or to print the copies as groups of pages (not collated). Collated Load paper. Load an original document faceup into the ADF or facedown on the scanner glass.

  • Page 63: Making A Duplex Copy

    Select the number of pages that you want to copy on a sheet of paper, and then touch Accept. You may choose to copy one, two, or four page images on a sheet. Note: If you are copying four pages in landscape format, scan pages 3 and 4 first, and then scan pages 1 and 2. Press Making a duplex copy Making a duplex copy automatically...

  • Page 64: Canceling Copy Jobs

    Remove the paper from the paper exit tray, and then reload the paper to print the other side of the document. Press Canceling copy jobs To cancel a copy job, press Scanning stops and the printer returns to the previous menu. Copying...

  • Page 65: Scanning

    Scanning Use the ADF for multiple-page documents. Note: The ADF is available only on selected models. If you purchased a printer without an ADF, then load original documents or photos on the scanner glass. Tips for scanning • When using the ADF, adjust the ADF paper guide to the width of the original document. •...

  • Page 66: Scanning To A Flash Drive Or Memory Card

    Notes: • If the printer is connected only to a local computer, then the printer will automatically download a list of the scan applications. • You may be prompted to enter a PIN if the computer requires it. Enter the PIN using the keypad. •...
  • Page 67 Touch USB-Connected Computer or the name of a network computer. The local or network computer is the destination that will receive the scan. Notes: • You may be prompted to enter a PIN if the computer requires it. Enter the PIN using the keypad. •...

  • Page 68: Scanning Documents Into An Editing Application

    If you have several images to scan, then select Prompt for multiple pages. Click Preview/Edit. The Scan dialog appears. Adjust the image and scan settings as needed. Click Scan. Scanning documents into an editing application An Optical Character Recognition (OCR) application allows you to edit an original text document that has been scanned.

  • Page 69: Scanning Directly To E-Mail Using The Printer Software

    Scanning directly to e-mail using the printer software For Windows users Load an original document faceup into the ADF or facedown on the scanner glass. Click or Start. Click All Programs or Programs, and then select the printer program folder from the list. Select Printer Home.

  • Page 70: Scanning Faq

    Choose your printer from the printer drop-down list. Click PDF. Scanning starts and the scan progress dialog appears. Save the document as a PDF. For Macintosh users Load an original document faceup into the ADF or facedown on the scanner glass. From the Finder desktop, double-click the printer program folder.

  • Page 71: Canceling Scan Jobs

    What is an application list, and how do I update it? When you scan a file, you can choose which application to use to open it on your computer. The printer downloads this application list from your computer when scanning for the first time. If you do not see the application you want on the list, or if you install new applications on your computer, then update the application list in the printer.

  • Page 72: E-Mailing

    E-mailing Your can use your printer to send e-mail to one or more recipients without using a computer. To do this, you can either scan a document or photo and then send it as an e-mail, or you can attach a saved document or photo from a memory device to an e-mail.

  • Page 73: Creating An E-Mail Contact List

    If you want to change the e-mail settings From the home screen, navigate to E-mail Setup: > E-mail Setup Touch each item, and then enter the necessary information. If necessary, touch OK or Accept to save each item. • Return E-mail Address—enter your e-mail address. •...

  • Page 74: Sending E-Mail

    Click Printer Home. Click the Fax tab, and then click Edit contact list. The Contacts tab of the Printer Setup Utility opens. Click Select from phonebook. From the Phonebook field, choose a phone book. You can choose any mail client phone book where you store e-mail addresses. Select the contact that you want to add, and then click Add to or change list to import the contact.
  • Page 75 Tips for e-mailing • When using the ADF, adjust the paper guide on the ADF to the width of the original document. • When using the scanner glass, close the scanner lid to avoid dark edges on the scanned image. •...

  • Page 76: Canceling An E-Mail

    Attaching a document or photo to e-mail Insert the flash drive or memory card. The Memory Device screen appears on the display. Notes: • The printer reads only one memory device at a time. • If a flash drive is inserted into the USB port while a memory card is in the card slot, then a message appears on the display prompting you to select which memory device to use.

  • Page 77: Faxing

    Faxing CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the power supply cord or telephone, during a lightning storm. Setting up the printer to fax Scenario 1: Standard telephone line Setup 1: Printer is connected to a dedicated fax line To connect:...
  • Page 78 Setup 2: Printer is sharing the line with an answering machine Connected to the same telephone wall jack To connect: Connect the cable from the wall jack to the Remove the protective plug from the Connected to different wall jacks To connect: Connect the cable from the wall jack to the port of the printer.
  • Page 79 Tips for this setup: • If you have only one telephone number on your line, then you need to set the printer to receive faxes automatically (Auto Answer On). • Set the printer to pick up calls two rings after the answering machine. For example, if the answering machine picks up calls after four rings, then set the printer to pick up after six rings.
  • Page 80 Tips for this setup: • This setup works best if you subscribe to a distinctive ring service. If you have distinctive ring service, then make sure that you set the correct ring pattern for the printer. Otherwise, the printer will not receive faxes even if you have set it to receive faxes automatically.
  • Page 81 To continue using a computer for Internet access, connect the computer to the DSL HPN port on the DSL filter. To connect a telephone to the printer, remove the protective plug from the the telephone to the port. Scenario 3: VoIP telephone service To connect: Connect one end of a telephone cable to the Connect the other end of the cable to the port labeled Phone Line 1 or Phone Port on the VoIP adapter.
  • Page 82 Scenario 4: Digital telephone service through a cable provider Setup 1: Printer is connected directly to a cable modem Follow this setup if you normally connect your telephone to a cable modem. To connect: Connect one end of a telephone cable to the Connect the other end of the cable to the port labeled Phone Line 1 or Phone Port on the cable modem.
  • Page 83 Setup 2: Printer is connected to a wall jack; cable modem is installed elsewhere in the house Follow this setup if your cable provider activated the wall jacks in your house so that you do not have to plug your devices into the cable modem.
  • Page 84 Connecting the printer to a non-RJ-11 wall jack To connect: Connect one end of a telephone cable to the Connect the other end of the cable to the RJ-11 adapter, and then connect the adapter to the wall jack. If you want to connect another device (telephone or answering machine) to the same wall jack, and if the device has a non-RJ 11 connector, then connect it directly to the wall jack.
  • Page 85 If the additional device (telephone or answering machine) has an RJ-11 connector, then you can remove the wrap plug and connect the device to the Connecting the printer in countries that use serial connection In some countries or regions, you need to plug all devices into the wall jack. You cannot plug a telephone or answering machine into the port of the printer.
  • Page 86 To connect: Connect the cable from the wall jack to the port of the printer. Connecting the printer to a wall jack in Germany The German wall jack has two kinds of ports. The N ports are for fax machines, modems, and answering machines. The F port is for telephones.

  • Page 87: Entering Your User Information

    Connect the printer to any of the N ports. To connect: Connect one end of a telephone cable to the Connect the other end of the cable to the RJ-11 adapter, and then connect the adapter to an N port. If you want to connect a telephone and answering machine to the same wall jack, then connect the devices as shown.

  • Page 88: Configuring The Fax Settings

    Setting the fax footer From the home screen, navigate to Fax Footer: > Fax Setup > Fax Printing > Fax Footer Touch ON, and then touch Accept. Configuring the fax settings You can configure the fax settings through the printer control panel or the fax software. If you configure the fax settings in the printer control panel, then the fax software imports those settings.
  • Page 89 Configuring fax settings using the printer control panel From the home screen, navigate to Fax Setup: > Fax Setup Configure the fax settings using the selections in the menu: From here Reports Ringing and Answering Fax Printing Dialing and Sending Fax Blocking You can •...

  • Page 90: Creating A Contact List

    Creating a contact list You can create a contact list using the Address Book in the printer control panel or the phone book in the fax software. If you create a contact list in the printer control panel, then the fax software automatically saves those contacts as Phonebook entries.

  • Page 91: Sending Faxes

    Creating a contact list using the printer control panel From the home screen, navigate to Address Book: > Address Book To add a contact: Navigate to Add Contact Name: Add a Contact > Add Contact Name Enter the contact name, and then touch OK. Touch Add Fax Number.

  • Page 92: Tips For Sending Faxes

    Tips for sending faxes Before you send a fax: • Make sure that the printer is on and connected to a working telephone, DSL, or VoIP line. The line is working if you hear a dial tone. • Load an original document faceup into the ADF or facedown on the scanner glass. •...

  • Page 93: Receiving Faxes

    For Macintosh users With a document open, choose File > Print. From the Printer pop-up menu, select the fax version of your printer. Note: In order to see the fax options on the Print dialog, you must use the fax driver for your printer. If the fax version of the printer is not on the list, choose Add a printer, and then choose the fax version of the printer.

  • Page 94: Faxing Faq

    Receiving a fax manually Turn off Auto Answer: From the home screen, navigate to Auto Answer: > Fax Setup > Ringing and Answering > Auto Answer Touch OFF, and then touch Accept. When the telephone rings and you hear fax tones when you pick up the handset, press on the telephone attached to the printer.
  • Page 95 What is a splitter and what type of splitter should I use? If there are limited wall jacks in your home or limited ports on your adapter, then you can use a phone splitter. A splitter splits the telephone signal and allows you to connect multiple devices to the wall jack. It has two or more ports where you can plug the devices.

  • Page 96: How Can I Check The Dial Tone

    How do I set the distinctive ring for the printer? Setting the correct ring is important if you subscribe to the Distinctive Ring Pattern Detection (DRPD) feature offered by telephone companies. This feature allows you to have multiple telephone numbers on one telephone line. Each telephone number has a designated ring pattern (a single ring, a double ring, a triple ring).

  • Page 97: Adjusting The Ringer Volume

    How do I adjust the speaker volume on the printer? Listen to the dial tone to check if the telephone line is working and to check if the cables and devices are connected properly in your telephone network. Make sure that the dialing volume is not set to Off, especially if you are dialing a number on hook.

  • Page 98: How Do I Send A Fax At A Scheduled Time

    Quality Superfine Ultrafine To set the quality of the fax: From the home screen, navigate to fax Quality: Fax > More Options > Quality Select a resolution, and then touch Accept. How do I send a fax at a scheduled time? From the home screen, touch Fax.
  • Page 99 How do I view the fax history of the printer? You can view the fax history of the printer on the touch screen. You can also print reports of sent and/or received faxes. To print fax history reports: From the home screen, navigate to Reports: >...

  • Page 100: Can I Block Faxes

    Can I block faxes? You can block faxes from specific numbers. You can also block junk faxes and faxes from unidentified senders (senders without a Caller ID). This feature is helpful if you want to receive faxes automatically but want to filter the faxes that you receive.

  • Page 101: Networking

    Networking Installing the printer on a wireless network Wireless network compatibility Your printer contains an IEEE 802.11n wireless print server. Your printer is compatible with IEEE 802.11 b/g/n routers that are Wi-Fi certified. Supported network security options The printer supports three wireless security options: no security, WEP, and WPA/WPA2. No Security It is not recommended to use no security at all on a home wireless network.

  • Page 102: Printing A Network Setup Page

    Every device on the wireless network must use the same WPA passphrase. WPA security is an option only on infrastructure networks with wireless access points and network cards that support WPA. Most newer wireless network equipment also offers WPA2 security as an option. Note: If your network uses WPA or WPA2 security, then select WPA Personal when you are prompted to select the type of security your network uses.

  • Page 103: Installing The Printer On Other Computers

    Installing the printer on a wireless network Before you install the printer on a wireless network, make sure that: • Your wireless network is set up and working properly. • The computer you are using is connected to the same wireless network where you want to set up the printer. For Windows users Close all open software programs.

  • Page 104: Special Wireless Installation Instructions

    Select My printer is already set up. I am installing it on a new computer. Click Continue, and then follow the instructions on the computer screen for installing a configured printer on a new computer. Interpreting the colors of the Wi-Fi indicator light The colors of the Wi-Fi indicator light show the network status of the printer.

  • Page 105: Assigning A Static Ip Address

    If your wireless network does not appear in the list: Select Unlisted Network, and then click Continue. Enter the details about your wireless network. Note: Your WEP, WPA, or WPA2 key may be obtained from the bottom of the box, the user’s guide that came with the box, or from the box Web page.

  • Page 106: Advanced Wireless Setup

    For Macintosh users From the Finder desktop, double-click the printer folder. Double-click Wireless Setup Assistant. Follow the instructions on the computer screen. Advanced wireless setup Creating an ad hoc wireless network The recommended way to set up your wireless network is to use a wireless access point (wireless router). A network set up this way is called an infrastructure network.
  • Page 107 Insert the installation software CD, and follow the directions for wireless installation. Note: Do not connect the installation or network cables until instructed to do so by the setup software. When the available networks are displayed, provide the network name and the security information you created in step 6.
  • Page 108 Select This is a computer-to-computer (ad hoc) network; wireless access points are not used. Click OK twice to close the two open windows. It may take a few minutes for your computer to recognize the new settings. To check on the status of your network: Right-click the Wireless Network Connections icon.

  • Page 109: Adding A Printer To An Existing Ad Hoc Wireless Network

    Adding a printer to an existing ad hoc wireless network Note: The printer can communicate on only one wireless network at a time. Configuring the printer for an ad hoc wireless network will remove it from any other wireless network, either ad hoc or infrastructure, for which it is configured.

  • Page 110: Windows Only

    Switching between USB, Ethernet, and wireless connections (Windows only) You can change the way you access your printer, depending on your needs. The following procedures assume that you have configured your printer for one type of connection and that the printer drivers are installed on the computer. See related topics on troubleshooting specific connection types if you encounter difficulties during configuration.

  • Page 111: Selecting The Printer

    Select the USB printer (see “Selecting the printer” on page 111). If the printer is currently set up for wireless Attach a USB cable to the computer and to the printer. Wait a moment for Windows to locate the driver and finish setting up the printer. Select the USB printer (see “Selecting the printer”...
  • Page 112 Insert the installation software CD. If the installation dialog does not appear after a minute, then click the CD icon on the desktop. Double-click the Lexmark Extras folder. Double-click Lexmark Setup Assistant. Follow the instructions on the computer screen for configuring the printer wirelessly.
  • Page 113 If the printer is currently set up for Ethernet Attach a USB cable to the computer and to the printer. Add the printer (see “Add the printer” on page 113). A second print queue will be created. Remove the Ethernet queue if you do not want to switch back to accessing the printer over an Ethernet connection.

  • Page 114: Sharing A Printer In A Windows Environment

    In Mac OS X version 10.4 or earlier From the Finder desktop, choose Go > Utilities. Double-click Print Center or Printer Setup Utility, depending on the operating system version you are using. The Printer List dialog appears. Choose the printer you want to use. Click Add.

  • Page 115: Installing The Printer On An Ethernet Network

    Click OK. Click Close on the Printer Ports dialog. Make sure the new port is selected on the Ports tab, and then click Apply. The new port is listed with the printer name. Click OK. Sharing a printer in a Macintosh environment From the Apple menu, choose System Preferences.

  • Page 116: Networking Faq

    Installing the printer on an Ethernet network Before you install the printer on an Ethernet network, make sure that: • You have completed the initial setup of the printer. • Your network is set up and working properly. • Your computer is connected to your network. For Windows users Close all open software programs.

  • Page 117: Where Do I Find My Wep Key Or Wpa Passphrase

    You can find these WPS logos on the side, back, or top of your access point or router. Where do I find my WEP key or WPA passphrase? To find the WEP key or WPA passphrase for the wireless network, view the security settings on the access point or wireless router.

  • Page 118: How Do I Find Out What Type Of Security My Network Is Using

    How do I find out what type of security my network is using? You must know the WEP key or WPA passphrase and the type of security (WEP, WPA, or WPA2) used on the wireless network. To obtain this information, see the documentation that came with your wireless access point (wireless router), see the Web page associated with the wireless access point, or consult your system support person.
  • Page 119 • The network is connected to the Internet through a DSL or cable modem. Scenario 2: Wireless network with Internet access • All computers and printers connect to the network using a wireless access point or wireless router. • The wireless access point connects the network to the Internet through a DSL or cable modem. Scenario 3: Wireless network with no Internet access •...

  • Page 120: Why Do I Need An Installation Cable

    Scenario 4: Computer connected wirelessly to a printer without Internet access • A computer is directly connected to a printer without going through a wireless router. • This configuration is referred to as an ad hoc network. • The network has no connection to the Internet. Note: Most computers can connect to only one wireless network at a time.

  • Page 121: How Are Infrastructure And Ad Hoc Networks Different

    Attach the small, square connector to the printer. Continue following the on-screen instructions. How are infrastructure and ad hoc networks different? Wireless networks can operate in one of two modes: infrastructure or ad hoc. In infrastructure mode, all devices on a wireless network communicate with each other through a wireless router (wireless access point).

  • Page 122: Finding The Signal Strength

    Infrastructure mode is the recommended setup method because it provides: • Increased network security • Increased reliability • Faster performance • Easier setup Finding the signal strength Wireless devices have built-in antennas that transmit and receive radio signals. The signal strength listed on the printer network setup page indicates how strongly a transmitted signal is being received.
  • Page 123 EMOVE SOURCES OF INTERFERENCE Other types of radio frequencies can cause problems with the wireless signal on your network. These sources of interference can cause printing issues that seem to come and go. Turn off potential sources of interference where possible.
  • Page 124 Compare the SSID of the computer and SSID of the printer. If the SSIDs are the same, then the computer and the printer are connected to the same wireless network. If the SSIDs are not the same, then run the utility again to set up the printer on the wireless network used by the computer.

  • Page 125: What Is A Mac Address

    Can I use my printer on a USB and a network connection at the same time? Yes; the printer supports a simultaneous USB and network connection. The printer can be configured in the following ways: • Locally attached (connected to a computer using a USB cable) •...

  • Page 126: What Is An Ip Address

    The MAC address of the internal print server is a series of letters and numbers. Other devices sometimes use a type of MAC address called Universally Administered Address (UAA). Note: A list of MAC addresses can be set on an access point (router) so that only devices with matching MAC addresses are allowed to operate on the network.

  • Page 127: How Are Ip Addresses Assigned

    For Macintosh users From the Apple menu, choose About This Mac. Click More Info. From the Contents pane, choose Network. If you are connected over a wireless network, choose AirPort from the Active Services list. How to locate a printer IP address •...

  • Page 128: Using Smartsolutions

    What is SmartSolutions? SmartSolutions is a suite of solutions that you can create, customize, and download from the Web site (smartsolutions.lexmark.com) to your printer. Using the SmartSolutions Web site, you can create solutions by choosing printer functions, applying settings for those functions, and then downloading them to your printer for later use.

  • Page 129: Creating Or Customizing Printer Solutions

    Solution Photo Viewer Cartridge Finder * You can select one or more of these solutions as your printer screen saver. Examples: • If you are a business owner or supervisor who frequently prints a work schedule, then you could create a Print a File solution.
  • Page 130 For Windows users Click or Start. Click All Programs or Programs, and then select the printer program folder from the list. Select your printer. For Macintosh users From the Finder desktop, double-click the printer program folder. Select the SmartSolutions link. From the SmartSolutions Web site, log in or create an account.

  • Page 131: Maintaining The Printer

    Maintaining the printer Maintaining ink cartridges In addition to the following tasks that you can perform, your printer performs an automatic maintenance cycle every week if it is plugged into an electrical outlet. It will briefly come out of Power Saver mode or will temporarily power on if it is turned off.

  • Page 132: Cleaning The Printhead Nozzles

    Using the printer software For Windows users Load plain paper. Click or Start. Click All Programs or Programs, and then select the printer program folder from the list. Select Printer Home. Choose your printer from the printer drop-down list. From the Maintenance tab, click Align cartridges. Follow the instructions on the computer screen.

  • Page 133: Cleaning The Exterior Of The Printer

    Select Printer Home. Choose your printer from the printer drop-down list. From the Maintenance tab, click Clean cartridges. Follow the instructions on the computer screen. For Macintosh users From the Finder desktop, double-click the printer program folder. Select Printer Utility from the list. From the Maintenance tab, select Clean Print Nozzles.

  • Page 134: Cleaning The Touch Screen

    Cleaning the touch screen The touch screen of your printer control panel may need to be cleaned from time to time to remove fingerprints and smudges. Make sure the printer is turned off and unplugged from the wall outlet. CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables from the printer before proceeding.

  • Page 135: Troubleshooting

    If it appears on an error message dialog, click the For additional assistance, use the Service Center link. If Troubleshooting does not solve your problem Visit our Web site at support.lexmark.com to find the following: • Knowledgebase articles with the latest information and troubleshooting for your printer •...

  • Page 136: Incorrect Language Appears On The Display

    • “Print job does not print or is missing pages” on page 138 • “Printer is printing blank pages” on page 139 • “Printer is busy or does not respond” on page 139 • “Cannot delete documents from the print queue” on page 139 •...

  • Page 137: Software Did Not Install

    Wipe the printhead contacts using a clean, lint-free cloth. Reinsert the printhead, and then close the latch until it clicks. Close the printer. Note: If removing and reinserting the printhead does not resolve the error, then contact technical support. Software did not install If you encountered problems while installing, or if your printer does not appear in the list in the Printers folder or as a printer option when sending a print job, then try removing and reinstalling the software.

  • Page 138: Print Job Does Not Print Or Is Missing Pages

    ECONNECT THE PRINTER POWER SUPPLY Turn off the printer, and then unplug the power cord from the wall outlet. Gently remove the power supply from the printer, and then reinsert it. Plug the power cord into the wall outlet, and then turn on the printer. Print job does not print or is missing pages If the "Before you troubleshoot"...

  • Page 139: Printer Is Printing Blank Pages

    Printer is printing blank pages Blank pages may be caused by improperly installed ink cartridges. EINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD Reinstall the ink cartridges, see “Replacing ink cartridges” on page 14 for more information. If the cartridges do not seem to fit, make sure the printhead is properly seated, and then try installing the cartridges again.

  • Page 140: Jams And Misfeeds Troubleshooting

    Cannot print through USB If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: HECK THE CONNECTION Check the USB cable for any obvious damage. If the cable is damaged, then use a new one. Firmly plug the square end of the USB cable into the back of the printer.

  • Page 141: Paper Jam In The Duplex Unit

    Press to turn off the printer. Check the paper tray or lift the scanner unit to check for jammed paper. Firmly grasp the paper, and then gently pull it out. Note: Be careful not to tear the paper while removing it. Press to turn the printer back on.
  • Page 142 Firmly grasp the paper, and then gently pull it out. Note: Be careful not to tear the paper while removing it. Reinsert the duplex unit. Touch DONE or press , depending on your printer model. From your computer, resume the print job. Paper jam in the ADF (selected models only) Note: The parts inside the printer are sensitive.

  • Page 143: Paper Or Specialty Media Misfeeds

    Open the ADF door, and then gently pull out the jammed paper. Note: Be careful not to tear the paper while removing it. Close the ADF door. Touch DONE or press , depending on your printer model. From your computer, resume the print job. Paper or specialty media misfeeds These are possible solutions if paper or specialty media misfeeds or skews, or if multiple sheets feed or stick together.

  • Page 144: Print Troubleshooting

    Print troubleshooting • “Poor quality at the edges of the page” on page 144 • “Streaks or lines on printed image” on page 144 • “Print speed is slow” on page 145 • “Computer slows down when printing” on page 145 Poor quality at the edges of the page If the "Before you troubleshoot"...

  • Page 145: Copy And Scan Troubleshooting

    ELECT A HIGHER PRINT QUALITY FROM THE PRINTER SOFTWARE AKE SURE THE INK CARTRIDGES ARE PROPERLY INSTALLED LIGN THE PRINTHEAD LEAN OR LEAN THE PRINTHEAD NOZZLES Note: If these solutions do not remove the streaks or lines on the printed image, then contact technical support. Print speed is slow If the "Before you troubleshoot"...

  • Page 146: Scanner Unit Does Not Close

    • “Poor copy or scanned image quality” on page 146 • “Partial copies or scans of documents or photos” on page 146 • “Scan was not successful” on page 147 • “Scanning takes too long or freezes the computer” on page 147 •...

  • Page 147: E-Mail Troubleshooting

    AKE SURE THE RIGINAL Scan was not successful If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: HECK THE CONNECTION Check the USB cable for any obvious damage. If the cable is damaged, then use a new one. Firmly plug the square end of the USB cable into the back of the printer.

  • Page 148: Fax Troubleshooting

    HECK YOUR NETWORK CONNECTION Make sure the printer is connected to an Ethernet or wireless network. Your network must be connected to the Internet for the printer to communicate with the SMTP server. HECK YOUR PROXY CONFIGURATION Your proxy server configuration should allow SMTP server connections. For help with your proxy server or SMTP settings, contact your system support person.

  • Page 149: Connection Checklist

    Connection checklist • Make sure that the printer and other devices on the line (if applicable) are set up and configured correctly according to your setup scenario. • Make sure that the cables are connected to the correct ports. • Make sure that the cables are securely plugged in.

  • Page 150: Cannot Receive Faxes

    NABLE ERROR CORRECTION Errors and blurs may appear in the faxed document if there is too much noise on the line. This option enables the printer to transmit the bad blocks of data again and correct the errors. When a fax has too many errors, the fax may be rejected by the receiving fax machine.

  • Page 151: Cannot Run The Fax Software

    If the printer is sharing the line with other devices, then make sure that the following are set: • Auto Answer is On. • The printer picks up on a greater number of rings than the other devices. • The printer picks up on the correct distinctive ring, if you subscribe to a distinctive ring service. AKE SURE THAT THE PRINTER IS CONNECTED TO AN ANALOG PORT The printer is an analog device.

  • Page 152: Fax Error Messages On The Printer Control Panel

    AKE SURE THE PRINTER IS CONNECTED TO A TELEPHONE LINE You need to connect the printer to your telephone line (through a standard wall jack, a DSL filter, a VoIP adapter, or a cable modem) before you can open the fax software and configure the fax settings. AKE SURE THAT THE PRINTER IS CONNECTED TO THE COMPUTER AKE SURE THAT THE PRINTER IS NOT IN Fax error messages on the printer control panel...
  • Page 153 Error Message: Phone Line is connected to the incorrect jack on the back of the machine. Digital line detected Failed to Connect Phone Line Error Phone Line Not Connected Phone Line Busy No Answer No Caller ID Call Stopped What it indicates: The telephone cable is connected to the wrong port on the back of the printer.

  • Page 154: Memory Card Troubleshooting

    To troubleshoot error messages in the fax software, click Help to view the help information for the fax software. Memory card troubleshooting • “Memory card troubleshooting checklist” on page 154 • “Nothing happens when a memory card is inserted” on page 154 •...

  • Page 155: Network Troubleshooting

    Firmly plug the rectangular end of the USB cable into the USB port of the computer. The USB port is marked with a Note: If you continue to have problems, then try another USB port on the computer. You may have connected to a defective port.

  • Page 156: Wireless Networking

    • The IP address, gateway, and network mask are correct for your network. Print a network setup page from the printer to check the network settings. • All switches, hubs, and other connecting devices are turned on. Ethernet Networking Make sure: •...
  • Page 157 AKE SURE THAT THE PRINTER IS PLUGGED IN AND TURNED ON Check to see if the button is lit. If you have just turned on the printer, then you might need to disconnect the USB cable and reconnect it. AKE SURE THAT THE Test the USB port by connecting other devices to it.

  • Page 158: Cannot Print And There Is A Firewall On The Computer

    HECK THAT YOUR COMPUTER IS ABLE TO ACKNOWLEDGE Open the Device Manager to check if it has activity whenever a USB device is connected to a USB port: Click , or click Start and then click Run. In the Start Search or Run box, type devmgmt.msc. Press Enter, or click OK.

  • Page 159: Resetting The Wireless Settings To Factory Defaults

    • “Communication with printer lost when connected to Virtual Private Network (VPN)” on page 158 • “Resolving intermittent wireless communications issues” on page 171 Resetting the wireless settings to factory defaults From the home screen, navigate to Reset Network Settings: >...
  • Page 160 HECK IF YOUR WIRELESS ACCESS POINT HAS AN ASSOCIATION Wireless broadband boxes in Europe, the Middle East and Africa such as LiveBox, AliceBox, N9UF Box, FreeBox, or Club Internet may require you to press an association/registration button when adding the printer to your wireless network.
  • Page 161 Press Enter or click OK. The Command Prompt window opens. Type ipconfig, and then press Enter. Check the Wireless Network Connection section: • The “Default Gateway” entry is typically the wireless access point . • The IP address appears as four sets of numbers separated by periods, such as 192.168.2.134. Type the user name and password of the router when prompted.

  • Page 162: Wi-Fi Indicator Light Is Not Lit

    Click AirPort. Click Advanced > TCP/IP or TCP/IP. The “Router” entry is typically the wireless access point. Type your user name and password when prompted. Click OK. On the main page, click Wireless or another selection where settings are stored. The SSID will be displayed. Write down the SSID, security type and the WEP key/WPA passphrase (if shown).

  • Page 163: Wi-Fi Indicator Light Is Still Orange

    ELECT THE WIRELESS PRINTER You may need to select the wireless printer from your computer to use the printer wirelessly. Click , or click Start and then click Run. In the Start Search or Run box, type control printers. Press Enter, or click OK. The printer folder opens.

  • Page 164: Wi-Fi Indicator Light Is Blinking Orange During Installation

    If you are not using a unique network name, consult the documentation for your wireless access point (wireless router) to learn how to set a network name. If you set a new network name, you must reset the printer and computer SSID to the same network name. HECK SECURITY KEYS If you are using WEP security A valid WEP key is:...
  • Page 165 OVE THE COMPUTER AND OR PRINTER CLOSER TO THE WIRELESS ACCESS POINT The possible distance between devices in 802.11b or 802.11g networks is 300 feet, while the wireless network range potentially doubles in 802.11n networks. The range of your wireless network depends on many factors, including the abilities of your router and network adapters.
  • Page 166 Ping the access point: Click , or click Start and then click Run. In the Start Search or Run box, type cmd. Press Enter, or click OK. The Command Prompt window opens. Type ping followed by a space and the IP address of the wireless access point. For example: ping 192.168.1.100 Press Enter.
  • Page 167 In the network address field, typethe IP address of the wireless access point (or router). For example: 10.168.1.101 Click Ping. If the wireless access point responds, you will see several lines that display the number of bytes received from the wireless access point. This ensures that your computer is connected to the wireless access point. If the wireless access point does not respond, then nothing is displayed.

  • Page 168: Wireless Print Server Not Installed

    If the printer does not respond, then nothing is displayed. • Your computer might not be connected to the network. You can use Network Diagnostics to help resolve the problem. • You may need to change the settings of your printer. Run the Wireless Setup Assistant again. ONFIGURE THE PRINTER FOR WIRELESS ACCESS AGAIN If your wireless settings have changed, you must run the printer wireless setup again.

  • Page 169: Communication Not Available" Message Displays When Printing Wirelessly

    “Communication not available” message displays when printing wirelessly These are possible solutions. Try one or more of the following: AKE SURE YOUR COMPUTER AND PRINTER HAVE VALID If you are using a laptop and have power saving settings enabled, you may see the ”Communication not available” message on your computer screen when you attempt to print wirelessly.
  • Page 170 • Temporarily turn off any unnecessary wireless devices on your network and pause any network-intensive activities, like large file transfers or network games. If the network is too busy, it is possible that the printer is not receiving the IP address within the allowed time. •...

  • Page 171: Resolving Intermittent Wireless Communications Issues

    Resolving intermittent wireless communications issues You may notice that your printer works for a short time and then stops working, although apparently nothing has changed on your wireless network. Many different issues can interrupt network communications, and sometimes more than one problem exists at the same time.
  • Page 172 ONFIGURE THE WIRELESS ROUTER WITH A UNIQUE Many wireless networks use the SSID that the router was originally configured by the manufacturer to use. Using the default SSID can cause problems when more than one network is operating in the same area with the same SSID.
  • Page 173 HECK FOR WIRELESS ADAPTER UPDATES If you are having trouble printing from one particular computer, check the Web site of the manufacturer of the network adapter card in that computer. It is possible that there is an updated driver available that could resolve the issue.

  • Page 174: Notices

    The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
  • Page 175 This software and any accompanying documentation provided under this agreement are commercial computer software and documentation developed exclusively at private expense. Trademarks Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. All other trademarks are the property of their respective owners.

  • Page 176: Noise Emission Levels

    Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device, use a properly shielded and grounded cable such as Lexmark part number 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.

  • Page 177: Power Consumption

    This product contains Perchlorate material. Special handling may apply. For more information, go to http://www.dtsc.ca.gov/hazardouswaste/perchlorate/. ENERGY STAR Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as configured when shipped by Lexmark. Power consumption Product power consumption The following table documents the power consumption characteristics of the product.

  • Page 178: Power Saver

    Program is not otherwise subject to a written software license agreement between you and Lexmark or its suppliers, governs your use of any Software Program installed on or provided by Lexmark for use in connection with your Lexmark product. The term “Software Program” includes machine-readable instructions, audio/visual content (such as images and recordings), and associated media, printed materials and electronic documentation, whether incorporated into, distributed with or for use with your Lexmark product.
  • Page 179 Lexmark that cannot be excluded or modified. If any such provisions apply, then to the extent Lexmark is able, Lexmark hereby limits its liability for breach of those provisions to one of the following: replacement of the Software Program or reimbursement of the price paid for the Software Program.
  • Page 180 Lexmark's limited warranty, or for any other claim whatsoever related to the subject matter of this Agreement, Lexmark's and its suppliers’ liability for all types of damages, regardless of the form of action or basis (including contract, breach, estoppel, negligence, misrepresentation, or tort), shall be limited to the greater of $5,000 or the money paid to Lexmark or its Authorized remarketers for the license hereunder for the Software Program that caused the damages or that is the subject matter of, or is directly related to, the cause of action.
  • Page 181 License Agreement, any other written agreement signed by you and Lexmark relating to your Use of the Software Program). To the extent any Lexmark policies or programs for support services conflict with the terms of this License Agreement, the terms of this License Agreement shall control.

  • Page 182: Industry Canada Compliance Statement

    A declaration of conformity with the requirements of the directives has been signed by the Director of Manufacturing and Technical Support, Lexmark International, Inc., S.A., Boigny, France. This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950.

  • Page 183: Notice To Users Of The Canadian Telephone Network

    If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc. at www.lexmark.com or your Lexmark representative. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.

  • Page 184: Notice To Users Of The New Zealand Telephone Network

    Using this product in Switzerland This product requires a Swiss billing tone filter (Lexmark part number 14B5109 or 80D1877) to be installed on any line which receives metering pulses in Switzerland. The Lexmark filter must be used, as metering pulses are present on all analog telephone lines in Switzerland.

  • Page 185: Regulatory Notices For Wireless Products

    Utilisation de ce produit en Suisse Cet appareil nécessite l’utilisation d’un filtre de tonalité de facturation suisse (nº de référence Lexmark : 14B5109 ou 80D1877) devant être installé sur toute ligne recevant des impulsions de comptage en Suisse. Ce filtre doit être utilisé...

  • Page 186: Notice To Users In Brazil

    Notice to users in Brazil Este equipamento opera em carater secundario, isto e, nao tem direito a protecao contra interferencia prejudicial, mesmo de estacoes do mesmo tipo, e nao pode causar interferencia a sistemas operando em carater primario. (Res.ANATEL 282/2001). Industry Canada (Canada) This device complies with Industry Canada specification RSS-210.
  • Page 187 A declaration of conformity with the requirements of the directives is available from the Director of Manufacturing and Technical Support, Lexmark International, S. A., Boigny, France. Refer to the table at the end of the Notices section for further compliance information.
  • Page 188 Alulírott, Lexmark International, Inc. nyilatkozom, hogy a termék megfelel a vonatkozó alapvetõ követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak. Íslenska Hér með lýsir Lexmark International, Inc. yfir því að þessi vara er í samræmi við grunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC. Italiano Con la presente Lexmark International, Inc.

  • Page 189: Index

    147 cannot send e-mail 147 cannot send faxes 149 cartridges, ink ordering 13 using genuine Lexmark 13 changing Power Saver timeout 19 changing printing mode 56 changing wireless settings after installation (Mac) 105 Index...
  • Page 190 copies making 59 copy and scan troubleshooting cannot scan to computer over a network 147 copier or scanner does not respond 146 partial document or photo scans 146 poor scanned image quality 146 scan not successful 147 scanning takes too long or freezes the computer 147 copy job canceling 64...
  • Page 191 102 informational solutions 128 infrastructure network 121 conserving 8 ink cartridges ordering 13 replacing 14 using genuine Lexmark 13 ink levels checking 131 inserting a memory card or flash drive 44 installation cable 120 installing...
  • Page 192 iron-on transfers loading 34 jams and misfeeds troubleshooting paper jam in the ADF 142 paper jam in the duplex unit 141 paper jam in the printer 140 paper or specialty media 143 junk faxes blocking 100 key index 127 labels loading 33 printing 41 language...
  • Page 193 99 receiving faxes Auto Answer setting 93, 94 automatically 93 manually 94 tips 93, 94 recycling 8 Lexmark products 15 WEEE statement 176 redial attempts setting 89 redial time setting 89 reducing an image 61 repeating an image 62...
  • Page 194 scanner unit location 12 scanner unit does not close 146 scanning creating a PDF from scan 69 documents for editing 68 documents for e-mailing 69 in black and white 70 photos for editing 66 tips 65 to a computer 65 to a flash drive 66 to a memory card 66 to a network 65...
  • Page 195 cannot run fax software 151 cannot send faxes 149 error messages, printer control panel 152 troubleshooting, jams and misfeeds paper jam in the ADF 142 paper jam in the duplex unit 141 paper jam in the printer 140 paper or specialty media 143 troubleshooting, memory card cannot print from a flash drive 154...
  • Page 196 wireless troubleshooting cannot print over wireless network 159 changing wireless settings after installation (Mac) 105 changing wireless settings after installation (Windows) 105 photos do not print from memory card across wireless network 155 printer and computer on different networks 123 printer works intermittently on wireless network 171 Wi-Fi indicator light is blinking...

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