Troubleshooting; Using The Alarm Telephone; Reporting And Recording Alarm Codes; Testing The Telephone - Nortel ICS 6.1 Manual

Troubleshooting

Using the alarm telephone

An alarm telephone displays Norstar system alarm codes, should they
occur. Alarm telephones are Norstar telephones or Business Series
Terminals with two-line displays that are specifically assigned by the
installer to receive system alarm codes.

Reporting and recording alarm codes

If an alarm message appears on the alarm telephone display
1. Record the alarm number.
2. Press
3. Call your installer or customer service representative and report the
alarm code.
4. After speaking to your installer or customer service representative,
press
Displays

Testing the telephone

If you suspect something is wrong with a button, the speaker, the displays,
or some other part of the telephone hardware, you can do a quick test to see
which part of the telephone is broken.
Tip -
label by pressing
You can end the telephone testing session anytime by
pressing
buttons. The test feature times-out after 30 minutes of no
activity.
P0603544 02
and record the time displayed.
.
Report this alarm and the time it occurred to your
installer or customer service representative.
Ensure that the function of a button matches the
²
or
¨ ² ,
t hen the button.
¥ â
unless you are testing those
Compact ICS 6.1 System Coordinator Guide