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Nortel i2004 User Manual

Internet telephone
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The i2004 Internet Telephone
User Guide
June 2001

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  • Page 1 The i2004 Internet Telephone User Guide June 2001...

  • Page 2: Table Of Contents

    Ring Again...................... 35 Privacy and Privacy Release ................36 Directory Features ..................37 Outbox and Redial ..................37 Call Log ......................39 Personal Directory ..................42 i2004 Internet Telephone - User Guide • © 2001 • NTC51.01.03.06 • Version 06-1 Page 2...
  • Page 3 Changing Phone Options................49 Using Session Features.................. 51 Setting or Changing your Password ............... 52 Viewing Network Info ..................53 Changing Display Formats ................54 i2004 Internet Telephone - User Guide • © 2001 • NTC51.01.03.06 • Version 06-1 Page 3...

  • Page 4: Introduction - About The I2004 Internet Telephone

    Use only with Nortel recommended, approved Limited Power Source; output rated: 16VAC, 500mA, 50/60Hz. i2004 Internet Telephone - User Guide • © 2001 • NTC51.01.03.06 • Version 06-1 Page 4...

  • Page 5: I2004 Internet Telephone - Introduction

    Additional features and functionality of the i2004 Internet Telephone include its display screen, softkeys, and multiple line appearances. i2004 Internet Telephone - User Guide • © 2001 • NTC51.01.03.06 • Version 06-1 Page 5...
  • Page 6 Speaker 4 Softkeys Navigation Cluster Services key Outbox key Directory key Inbox key Headset key w/LED Handsfree key w/LED Mute key w/LED Volume Control i2004 Internet Telephone - User Guide • © 2001 • NTC51.01.03.06 • Version 06-1 Page 6...

  • Page 7: Display Screen

    Figure 3 6135559654 Telephone 6135559870 Lines 6135559870 6135559870 10/06 03:23pm Main Information Area Chuck Jones 6544654 More Info. Icons Inspect Conf Transfer Softkey Labels i2004 Internet Telephone - User Guide • © 2001 • NTC51.01.03.06 • Version 06-1 Page 7...

  • Page 8: Softkeys

    Pressing MORE… will provide one-button access to the remainder of the feature list (see Figure 4). Figure 4 6135559654 6135559870 6135559870 10/06 03:23pm Inspect Forward more... i2004 Internet Telephone - User Guide • © 2001 • NTC51.01.03.06 • Version 06-1 Page 8...

  • Page 9: Multiple Line Appearances

    Figure 5 MADN 6135559654 6135559870 – 2 line appearances 6135559870 of Primary Directory Number 6135559654 10/06 03:23pm Inspect Forward i2004 Internet Telephone - User Guide • © 2001 • NTC51.01.03.06 • Version 06-1 Page 9...

  • Page 10: Icons

    MADN members are active on the group the icon will only blink if no other MADN members are active on the call. call. i2004 Internet Telephone - User Guide • © 2001 • NTC51.01.03.06 • Version 06-1 Page 10...

  • Page 11: Ii. Getting Started

    Step 3: Plug the AC Power adapter into the base of the telephone, and plug the adapter into the nearest 120V AC (60 Hz) outlet. i2004 Internet Telephone - User Guide • © 2001 • NTC51.01.03.06 • Version 06-1 Page 11...

  • Page 12: Initializing The I2004 Internet Telephone

    Enter the initialization key sequence by pressing each of the four softkeys (located at the bottom of the display screen) once, pressing from left to right. Figure 6 Nortel Networks i2004 Internet Telephone - User Guide • © 2001 • NTC51.01.03.06 • Version 06-1 Page 12...
  • Page 13 On most i2004 sets, you are first prompted to set DHCP parameters. If the i2004 will use DHCP, enter a ‘1’ on the keypad. You will be asked to indicate the level of DHCP use; enter ‘0’ for full DHCP (parameters will be set automatically) or ‘1’...
  • Page 14 S2 RETRY COUNT Secondary retry count (value from 0-255, enter 10) Your system platform may require additional parameters. See your system specific User Guide for details. i2004 Internet Telephone - User Guide • © 2001 • NTC51.01.03.06 • Version 06-1 Page 14...
  • Page 15 Clear BkSpc Exit Your system administrator may have assigned a password to your DN. If so, you will be prompted to enter the password. i2004 Internet Telephone - User Guide • © 2001 • NTC51.01.03.06 • Version 06-1 Page 15...
  • Page 16 Correct If the telephone set was previously initialized, just connect the telephone cords and power adapter - no additional actions are required to begin using your i2004 Internet Telephone. i2004 Internet Telephone - User Guide • © 2001 • NTC51.01.03.06 • Version 06-1...

  • Page 17: Iii. Using Your I2004 Internet Telephone

    III. Using Your i2004 Internet Telephone Basic Calls The i2004 Internet Telephone gives you multiple options to make a call. Each of these options is described in detail. You can make a call either in the off-hook mode or in the on-hook mode by using your handset, headset, or hands-free speaker (see Figure 10).

  • Page 18: Making A Call

    10/01 03:23pm Chuck Jones 6544654 Inspect Forward Inspect User presses line key, handsfree key, or headset key 6135559654 6135559870 6135559870 6135559870 10/01 03:23pm Inspect i2004 Internet Telephone - User Guide • © 2001 • NTC51.01.03.06 • Version 06-1 Page 18...

  • Page 19: Pre-Dialing

    Just press the BKSPC softkey to delete the entered numbers individually, correct the entry, and complete your call. Figure 12 6135559654 6135559870 6135559870 04/17 03:23pm 6544654 Inspect BkSpc Exit i2004 Internet Telephone - User Guide • © 2001 • NTC51.01.03.06 • Version 06-1 Page 19...

  • Page 20: Answering A Call

    3. Press GOODBYE to end the current call, or press HOLD to place this caller on hold. 4. Press the appropriate LINE key to return to either caller. A short tone is heard to alert you to another incoming call. i2004 Internet Telephone - User Guide • © 2001 • NTC51.01.03.06 • Version 06-1 Page 20...

  • Page 21: Call Waiting - Multiple Line Appearance

    Inspect Confer Transfr Laura Whithead (transient 3 sec. CLID) 8315654 6135559654 Inspect Confer Transfr 6135559870 6135559870 6135559870 04/17 01:38pm Chuck Jones 6544654 Inspect Confer Transfr i2004 Internet Telephone - User Guide • © 2001 • NTC51.01.03.06 • Version 06-1 Page 21...

  • Page 22: Placing And Retrieving A Call On Hold

    Placing and Retrieving a Call on Hold This feature allows you to answer additional incoming calls or to hold a call until you are ready for the caller. Your i2004 Internet Telephone has an orange key designated for the HOLD function.

  • Page 23: Transferring A Call

    Calling... Inspect Confer Transfr Inspect Confer Transfr 6135559654 6135559654 6135559870 6135559870 6135559870 6135559870 6135559870 10/02 03:30pm 10/02 03:33pm Inspect Forward Inspect Enter Digits 54762 i2004 Internet Telephone - User Guide • © 2001 • NTC51.01.03.06 • Version 06-1 Page 23...

  • Page 24: Conferencing Calls

    Inspect Confer Transfr 6135559654 6135559654 6135559870 6135559870 6135559870 6135559870 6135559870 10/02 03:34pm 6135559870 10/02 03:32pm Conference Call Inspect AddNext DrpLast Transfr Inspect Enter Digits 54762 i2004 Internet Telephone - User Guide • © 2001 • NTC51.01.03.06 • Version 06-1 Page 24...

  • Page 25: Adding Additional Calls

    Calling... Inspect Join Inspect AddNext DrpLast 6135559654 6135559654 6135559870 6135559870 6135559870 6135559870 6135559870 04/17 02:15pm 6135559870 04/17 02:15pm Conference Call Inspect AddNext DrpLast Inspect i2004 Internet Telephone - User Guide • © 2001 • NTC51.01.03.06 • Version 06-1 Page 25...

  • Page 26: Adding On Incoming Calls To Your Conference

    8315654 Inspect Join Inspect Confer Transfr 6135559654 6135559654 6135559870 6135559870 6135559870 6135559870 6135559870 10/26 03:21pm 6135559870 10/26 03:21pm Conference Call Inspect Inspect AddNext DrpLast i2004 Internet Telephone - User Guide • © 2001 • NTC51.01.03.06 • Version 06-1 Page 26...

  • Page 27: Forwarding Calls

    Internet Telephone and accept incoming calls. When your phone is forwarded 1. Press the CNCLFWD softkey to cancel call forwarding. i2004 Internet Telephone - User Guide • © 2001 • NTC51.01.03.06 • Version 06-1 Page 27...

  • Page 28: Inspect

    Inspect that line Inspect that line Exit Exit 6135559654 6135559654 6135559870 6135559870 6135559870 6135559870 6135559870 10/26 05:21pm 6135559654 10/26 05:23pm Heather Chute Chuck Jones 8315654 6544654 i2004 Internet Telephone - User Guide • © 2001 • NTC51.01.03.06 • Version 06-1 Page 28...

  • Page 29: Do Not Disturb

    Do Not Disturb Cancelled Inspect Forward DND (transient) 6135559654 6135559654 6135559870 6135559870 6135559870 6135559870 10/05 04:21pm 10/05 04:22pm Do Not Disturb ON Inspect Forward CnclDND Inspect Forward i2004 Internet Telephone - User Guide • © 2001 • NTC51.01.03.06 • Version 06-1 Page 29...

  • Page 30: Message Waiting And Message Retrieval

    When you have listened to your voice mail messages, the Set Lamp will extinguish, and the display will return to idle status. Figure 21 6135559654 6135559870 6135559870 10/05 02:20pm Message Waiting Inspect Forward i2004 Internet Telephone - User Guide • © 2001 • NTC51.01.03.06 • Version 06-1 Page 30...
  • Page 31 6135559870 6135559870 6135559870 6135559870 10/05 03:30pm 6135559870 10/05 03:31pm Inbox Messages Messages 12345 Call Inspect 6135559654 6135559870 6135559870 6135559870 10/05 03:30pm 12345 Calling... Inspect i2004 Internet Telephone - User Guide • © 2001 • NTC51.01.03.06 • Version 06-1 Page 31...

  • Page 32: Enhanced Features

    Enhanced Features Call Park Your i2004 Internet Telephone allows you to temporarily hold a call so it can be retrieved from another set with the single press of a softkey even if you do not know in advance where you will be retrieving the call (see Figure 23).
  • Page 33 Clear Bkspace Enter digits 6135559654 6135559654 6135559870 6135559870 6135559870 6135559870 6135559870 10/05 03:30pm UnPark Enter phone number: Harry Jones 6135559870 Bkspace Inspect Confer Transfr i2004 Internet Telephone - User Guide • © 2001 • NTC51.01.03.06 • Version 06-1 Page 33...

  • Page 34: Call Pickup

    6135559870 10/05 00:02pm Harry Jones 7259471 Inspect Confer Transfr Inspect Forward Select a line 6135559654 6135559870 6135559870 6135559870 10/05 00:00pm Inspect Forward DND Pickup i2004 Internet Telephone - User Guide • © 2001 • NTC51.01.03.06 • Version 06-1 Page 34...

  • Page 35: Ring Again

    6135559870 6135559870 6135559870 6135559870 6135559870 10/01 11:21am 10/01 11:40am 6135559870 Ring Again active: 6155555654 6155555654 Calling... Inspect 0 Calls CnclRa More... Inspect Confer Transfr i2004 Internet Telephone - User Guide • © 2001 • NTC51.01.03.06 • Version 06-1 Page 35...

  • Page 36: Privacy And Privacy Release

    6135559870 6135559870 6135559654 6135559870 6135559870 Privacy Released 6135559870 6135559870 Privacy Activated (transient) 6135559654 6135559870 (transient) 6135559870 6135559870 10/05 00:02pm Harry Jones 7259471 Park Privacy i2004 Internet Telephone - User Guide • © 2001 • NTC51.01.03.06 • Version 06-1 Page 36...

  • Page 37: Directory Features

    Directory. See the section called Personal Directory in this User Guide for additional information regarding editing your Directory. Pressing Exit will exit the Outbox log and return to an idle state. i2004 Internet Telephone - User Guide • © 2001 • NTC51.01.03.06 • Version 06-1 Page 37...
  • Page 38 – End of List – – End of List – – End of List – Laura Whitehead Call View AddDir Exit Call View AddDir Exit i2004 Internet Telephone - User Guide • © 2001 • NTC51.01.03.06 • Version 06-1 Page 38...

  • Page 39: Call Log

    1. Press the xxCALLS softkey. 2. Use your navigation keys to move through the list of callers. 3. Press QUIT on your set to exit the call log. i2004 Internet Telephone - User Guide • © 2001 • NTC51.01.03.06 • Version 06-1 Page 39...
  • Page 40 Other softkey options include Call Back and Add to Directory. Press CALLBCK while viewing the Call Log to place a call to the displayed party. i2004 Internet Telephone - User Guide • © 2001 • NTC51.01.03.06 • Version 06-1 Page 40...
  • Page 41 Call Log. See the Personal Directory section of this guide for additional information regarding editing your directory records. i2004 Internet Telephone - User Guide • © 2001 • NTC51.01.03.06 • Version 06-1 Page 41...

  • Page 42: Personal Directory

    Additionally, press '1' for the following characters: comma, dash, apostrophe, ampersand, period, and the number 1. Press the '0' key to enter a space. i2004 Internet Telephone - User Guide • © 2001 • NTC51.01.03.06 • Version 06-1 Page 42...
  • Page 43 4. Press OK. The phone number associated with the listing will be displayed. 5. Make changes to the number listed, or press OK if the entry is correct. 6. Press SAVE to save your changes. i2004 Internet Telephone - User Guide • © 2001 • NTC51.01.03.06 • Version 06-1 Page 43...

  • Page 44: Abbreviated Dialing

    TPS Directory Chuck Jones Harry Jones Heather Chute Press the More soft key to see Call Edit Exit More New, Delete and View soft keys. i2004 Internet Telephone - User Guide • © 2001 • NTC51.01.03.06 • Version 06-1 Page 44...

  • Page 45: Speed Call

    6135559870 10/27 03:40pm 10/27 03:40pm Speed Call Speed Call Enter Speed Call Number Enter Speed Call Code > 6138316294 > 3 Delete BkSpc Pause i2004 Internet Telephone - User Guide • © 2001 • NTC51.01.03.06 • Version 06-1 Page 45...
  • Page 46 3. Press the 1- or 2-digit code assigned to the party you wish to call. 4. Press OK. Your call will be placed. Your display will show the number called, preceded by the speed dial code. i2004 Internet Telephone - User Guide • © 2001 • NTC51.01.03.06 • Version 06-1 Page 46...

  • Page 47: Services

    • Phone Options • Session • Network Info • Display Format See the remaining sections in this guide for information on changing a specific option. i2004 Internet Telephone - User Guide • © 2001 • NTC51.01.03.06 • Version 06-1 Page 47...

  • Page 48: Changing Language

    4. Use your navigation keys to choose the appropriate language – your selection will appear in bolded text. Press OK 5. Press OK to 'reset' your set with the new option, or press CANCEL to cancel your change. i2004 Internet Telephone - User Guide • © 2001 • NTC51.01.03.06 • Version 06-1 Page 48...

  • Page 49: Changing Phone Options

    4. Use your up and down navigation keys to increase or decrease the amount of time you want transient messages to display on your set – your selection will appear in bolded text. 5. Press SAVE to save your changes. i2004 Internet Telephone - User Guide • © 2001 • NTC51.01.03.06 • Version 06-1 Page 49...
  • Page 50 4. Use your up and down navigation keys to choose the appropriate option – your selection will appear in bolded text. 5. Press SAVE to save your changes. i2004 Internet Telephone - User Guide • © 2001 • NTC51.01.03.06 • Version 06-1 Page 50...

  • Page 51: Using Session Features

    3. Use your navigation keys to choose Reset and press SELECT. 4. Press OK to save your changes or press CANCEL to discard the request and return to idle. i2004 Internet Telephone - User Guide • © 2001 • NTC51.01.03.06 • Version 06-1 Page 51...

  • Page 52: Setting Or Changing Your Password

    6. Press OK. 7. Enter your selected password again to confirm. 8. Press SAVE – if both entries were correct, your password will be saved. i2004 Internet Telephone - User Guide • © 2001 • NTC51.01.03.06 • Version 06-1 Page 52...

  • Page 53: Viewing Network Info

    2. Use your navigation keys to choose Network Info and press SELECT. 3. Use your navigation keys to choose Firmware Version and press SELECT. 4. Press EXIT when you have completed viewing the information. i2004 Internet Telephone - User Guide • © 2001 • NTC51.01.03.06 • Version 06-1 Page 53...

  • Page 54: Changing Display Formats

    Changing Display Formats Users can change the format of time and date displays on the i2004 Internet Telephone. Time displays include a 12-hour clock, twenty-four-hour clock and French time format. Date displays include the month appearing in text or numeric form in the following formats: MM/DD, DD/MM, Mon DD and DD Mon.

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