Brother GT-3 Series Service Manual page 371

8. Error Code List
Error
Message
code
Machine Error
6010
Machine Error
6011
Machine Error
6012
Machine Error
6020
Fail: No Battery
6021
6031 Fail: Panel Button
6032 Fail: Panel Button
6033 Fail: Panel Button
6034 Fail: Panel Button
6035 Fail: Panel Button
6036 Fail: Panel Button
6037 Fail: Panel Button
6038 Fail: Panel Button
6040 Machine Error
Machine Error
6100
Adjust CR
6101 Machine Error
6102
Machine Error
Adjust CR
6103
6104
Machine Error
6105
362
Meaning
Failure of writing to EEPROM in
Main PCB
Failure of deleting Flash ROM in
Main PCB
Failure of writing Flash ROM in
Main PCB
Illegal Real Time Clock
Dead Battery of Real Time Clock
Platen Button may be
malfunctioning.
Print Button may be
malfunctioning.
Stop Button may be
malfunctioning.
Back Button may be
malfunctioning.
OK Button may be malfunctioning.
Down Button may be
malfunctioning.
Up Button may be malfunctioning.
Head Cleaning Button may be
malfunctioning.
Could not detect Head Memory
Illegal Carriage Move (Speed
Error)
Carriage move did not complete.
Failure in stopping the Carriage at
the proper position
CR time-out of the Carriage during
printing
CR time-out of the Carriage during
flashing
GT-3 Series
Solution
If the version of firmware is lower than 1.20, the
6012 surely occurs in writing Log. Refer to
"3-2-3-4. Upgrade in Flash ROM writing error".
In other cases, replace the Main PCB.
Replace the Battery on the Main PCB.
Check it something is on the Control Panel and
pushing the button.
These errors may occur when some button is
pushing in turning ON the printer.
Confirm the cable that connects to the Panel PCB.
Replace the Panel PCB.
In initialization: confirm the connection of the Head
Detection Memory and turn OFF and ON the
printer. The issue is in firmware; contact Brother
via your dealer.
In operation: this may occur by other malfunction.
(Platen stepping out, overvoltage, etc.) Confirm the
log file, and communication between PCBs (via
Harness: Maintenance COM). Confirm the
operator not to move the Platen by hand, or the
printer may be seriously damaged.
Replace the Main PCB, which may be damaged.
Adjust CR Speed if the error occurs in setup.
Clean the inside of GT-3, especially the Guide
Shaft (wipe off with alcohol and grease-up) and
replace CR Felts to move the Carriage smoothly.
Then adjust CR speed after cleaning.
Clean the inside of GT-3, especially the Guide
Shaft (wipe off with alcohol and grease-up) and the
Encoder Strip, replace CR Felts to move the
Carriage smoothly. Then adjust the CR speed after
cleaning.
Replace the Carriage Motor.
Replace the Encoder Strip.
Replace the Carriage PCB and the Main PCB.