IBM Infoprint 6700 Series User Manual page 328

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Chapter
5
Restore The Printer To Operation
Table 17. LCD Message Troubleshooting (continued)
Displayed Message
ERROR: WRONG
CHECKSUM
ERROR OCCURRED
FLUSHING QUEUES
FAN WARNING
FILE EXISTS
Enable Overwrite
FILE SYS FULL
Add Flash
FILE SYS FULL
Delete Files
FILE SYS FULL
Optimize & Reboot
FILE SYS INVALID
Optimize&Reboot
FILE SYS WRITE
Check Flash
FPGA FILE
NOT FOUND
328
Can User
Explanation
Correct?
Yes/No
The printer received the
complete program but the
checksum did not match.
The data may have been
corrupted during download.
Yes
An interim message displays
while the printer discards
host data it cannot use
because a fault condition
exists. While this message
displays, the asterisk (*)
rotates.
Yes
The printer detected that the
power supply fan did not
rotate for at least 45 seconds
when it is was supposed to.
NOTE: This is a warning
message and will not halt
printing. When too high of
internal temperature is
detected, based on its
source, the printer will stop
printing and display a PWR
SUPPLY HOT, PRINTER
HOT or PRINT HEAD HOT
message.
Yes
The printer operator tried to
save a file using the name of
an existing stored file.
Yes/No
Insufficient flash memory
available to store file.
Yes
Insufficient flash memory
available to store file.
Yes
Insufficient flash memory
available to store file.
Yes/No
File system not detected or
flash was corrupted.
Yes/No
Problem writing to flash
memory.
Yes/No
The program file was not
downloaded successfully.
Solution
Power off the printer for 15 seconds,
then power back on. If the problem
persists, contact your authorized
customer service representative.
Wait. When the asterisk (*) stops
rotating, a different fault message will
appear; troubleshoot the final
message.
1. Verify that the fan rotates when the
printer is first powered up and when
the printer moves media or prints.
2. Call your authorized service
representative.
Enter the PRINTER CONTROL menu
and enable the Overwrite Files feature
to overwrite the existing file.
Install a larger flash memory SIMM.
For additional flash, contact your
authorized service representative.
Enter the PRINTER CONTROL menu.
Use Delete Files to delete unwanted
files.
Enter the PRINTER CONTROL menu
and use the Optimize & Reboot
feature.
Enter the PRINTER CONTROL menu
and use the Optimize & Reboot
feature.
Power off the printer for 15 seconds,
then power back on. If the problem
persists, contact your authorized
customer service representative.
1. Download the program file again.
2. If the message reappears, contact
your authorized customer service
representative.

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