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Table 17. LCD Message Troubleshooting (continued)
Displayed Message
BUFFER OVERRUN
Calibration
warning
CALIBRATION FAIL
See Manual
CANNOT CALIBRATE
Disable Peel-Off
Checksum Failure
CLEARING PROGRAM
FROM FLASH
CONTRAST TOO LOW
Check media
CUTTER FAULT
Jam or Cut Fail
Can User
Explanation
Correct?
Yes
Receive overrun (serial
interface).
Yes
The validator has detected
that it needs calibration. This
is a reminder message and
does not halt printing.
Yes
Calibration values derived
from Manual Calibrate were
not acceptable.
Yes
Run Calibrate was attempted
with Peel-Off Media Handling
selected.
NOTE: You can perform
Auto Calibrate in Peel-Off
mode if Cal in Peel Mode =
Enable. Be prepared to catch
labels during Auto Calibrate.
Yes
The validator detected that
the barcode fails checksum
or is missing the checksum
digit.
Yes
Emulation software
successfully loaded into
printer RAM and the
checksum matched. The old
program is now being
deleted from flash memory.
Yes
Data validation error:
symbol contrast.
Yes
1. Cutter assembly is not in
the closed position.
2. Cutter option was not able
to complete a full cut
cycle due to a jam.
3. Cutter PCBA detected
current overload and
opened circuit breaker on
cutter PCBA.
Fault Messages
Solution
1. Make a configuration printout.
2. Verify that the printer matches the
host serial interface configuration
settings for Data Protocol, Baud
Rate, Data Bits, Stop Bits, Parity,
Data Terminal Ready, and Request
to Send.
3. Set the printer serial interface
parameter to match those of the
host.
Press the PAUSE key to clear the
message. Perform the calibration
procedure described in the Validator
User's Manual .
Run Manual Calibrate again.
1. Select another Media Handling
option in the QUICK SETUP or
MEDIA CONTROL menu.
2. Enable Cal in Peel Mode in the
CALIBRATE CTRL menu.
NOTE: Admin User must = Enable.
Verify that the checksum digit exists in
the barcode and that it is the correct
value.
No action required.
1. Adjust heat or change media.
2. Disable symbol contrast error
reports.
1. Place the cutter assembly in the
closed (up) position.
2. Clear obstruction from the cutter
assembly.
3. Insure media thickness is within
specification.
Wait a few minutes for the cutter
circuit breaker to automatically
reset.
Press PAUSE to clear the fault
message and resume printing.
325
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