Setup Confirmation; Calling The Maintenance; Calling The Center From The Administrator; Checking The Transmission Log - Konica Minolta bizhub C250P Service Manual

17. Jig Soft
17.8.4

Setup confirmation

• Follow the steps below to make sure that CS Remote Care has been properly set
up.
1. Call the Service Mode to the screen.
2. Click [CS Remote Care].
3. Check to make sure that only selected item is displayed.
17.8.5

Calling the Maintenance

• When CE starts maintenance, inputting the ID code of CE (seven digits: numbers which
CE can identify. They are controlled by the distributor.) will transmit the information to the
Center side and tells that the maintenance has started. When the maintenance is fin-
ished, clicking [Maintenance Complete] key will transmit the information to the Center
and tells that it is finished.
A. When starting the Maintenance
1. Select Service Mode and click [CS Remote Care].
2. Click [ID Code], and input ID Code.
3. Click [ID Coke].
* The ready to print LED remains blinking until Maintenance is completed.
B. When finishing the Maintenance
1. Select Service Mode and click [CS Remote Care].
2. Click [Maintenance Complete].
17.8.6

Calling the Center from the Administrator

• When the CS Remote Care setup is complete, the administrator can call the CS Remote
Care center.
1. Select [Administrator Setting], and click [System Connection].
2. Click [Admin. transmission].
3. Press the Start key.
When the setup is not complete or another transmission is being carried out, the
Admin. transmission key will not be displayed, and the transmission is not available.
NOTE
• For transmitting data of the machine by calling the center on the specified date
and time, refer to the manual for CS Remote Care Center.
17.8.7

Checking the transmission log

• The transmission log list will be output to be checked.
1. Select [Service Mode] → [CS Remote Care], and click [Detail setting].
2. Click [Communication Log Print].
3. Load Tray 1 or Bypass tray with A4S paper.
4. Press the Start key to output transmission log.
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Field Service Ver. 2.0 Mar. 2006