Troubleshooting For Cs Remote Care - Konica Minolta bizhub C250P Service Manual

Field Service Ver. 2.0 Mar. 2006
Error code
1
0020 Timeout of Telegram Delivery
(At waiting mode of telegram delivery the
machine fails to receive the telegram in a given
time.)
0021 Telegram Size Over
(The machine receives the telegram whose size
exceeds the specification.)
0022 Transmitting Phase Response NG
(Transmitting phase response MSG is not appro-
priate.)
0023 Timeout of Transmitting Phase Response MSG
(Transmitting phase response MSG is timeout.)
0024 Event Data Acquisition Function Error
(Although the transmitting phase response MSG
is OK, the function for Data acquisition shows
"No event,".)
0025 Timeout of Driver transmitting check MSG
(Transmitting check MSG from the driver task is
timeout.)
0026 Detection of Internal Contradiction
(Unknown event is detected. Condition value is
not correct or so on.)
0027 Transmission / Receiving collision
(Receiving is detecting during transmitting pro-
cessing)
16.4.10

Troubleshooting for CS Remote Care

If communication is not done properly during use of the modem, check the condition by fol-
lowing the procedures shown below.
• Is the Modem power ON?
• Is the phone line normally connected?
Error
16. TECH. REP. MODE
Solution
• Try communication again.
• Contact responsible person of
KONICA MINOLTA.
• Contact responsible person of
KONICA MINOLTA.
• Contact responsible person of
KONICA MINOLTA.
• Contact responsible person of
KONICA MINOLTA.
• Contact responsible person of
KONICA MINOLTA.
• Contact responsible person of
KONICA MINOLTA.
• Try communication again.
211