Cisco CP-7941G-GE Manuals

Table of Contents

• 3

  Common Phone Tasks
• 3

  Softkey Definitions
• 5

  Table of Contents
• 9

  Getting Started
• 9

  Using This Guide
• 10

  Finding Additional Information
• 10

  Safety and Performance Information
• 11

  Cisco Product Security Overview
• 11

  Accessibility Features
• 12

  Connecting Your Phone
• 15

  An Overview of Your Phone
• 15

  Understanding Buttons and Hardware
• 18

  Understanding Lines and Calls
  • 19

    Understanding Line and Call Icons
• 20

  Understanding Phone Screen Features
  • 21

    Cleaning the Phone Screen
• 21

  Understanding Feature Buttons and Menus
  • 22

    Accessing the Help System On Your Phone
• 22

  Understanding Feature Availability
• 23

  Understanding SIP Vs. SCCP
• 24

  Basic Call Handling
• 24

  Placing a Call-Basic Options
• 25

  Placing a Call-Additional Options
• 28

  Answering a Call
• 29

  Ending a Call
• 30

  Using Hold and Resume
• 31

  Using Mute
• 31

  Switching Between Multiple Calls
• 32

  Switching an In-Progress Call to Another Phone
• 32

  Viewing Multiple Calls
• 33

  Transferring Calls
• 34

  Sending a Call to a Voice Message System
• 34

  Forwarding Calls to Another Number
• 35

  Using Do Not Disturb
• 36

  Making Conference Calls
  • 36

    Using Conference Features
    • 37

      Using Conference
    • 38

      Using Join
    • 39

      Using Cbarge
    • 39

      Using Meet-Me
  • 40

    Viewing or Removing Conference Participants
• 40

  Placing or Receiving Intercom Calls
• 42

  Advanced Call Handling
• 42

  Speed Dialing
• 43

  Picking Up a Redirected Call On Your Phone
• 44

  Storing and Retrieving Parked Calls
• 45

  Logging Out of Hunt Groups
• 45

  Using a Shared Line
  • 46

    Understanding Shared Lines
  • 46

    Using Barge to Add Yourself to a Shared-Line Call
    • 46

      Understanding Barge Features
    • 47

      Using Barge Features
  • 48

    Preventing Others From Viewing or Barging a Shared-Line Call
• 49

  Using BLF to Determine a Line State
• 50

  Making and Receiving Secure Calls
• 50

  Tracing Suspicious Calls
• 51

  Prioritizing Critical Calls
• 52

  Using Cisco Extension Mobility
• 53

  Managing Business Calls Using a Single Phone Number
• 55

  Using a Handset, Headset, and Speakerphone
• 56

  Obtaining a Headset
• 56

  Using Autoanswer
• 57

  Using Call Logs and Directories
• 57

  Using Call Logs
• 59

  Directory Dialing
  • 59

    Using Corporate Directory On Your Phone
  • 60

    Using Personal Directory On Your Phone
• 63

  Changing Phone Settings
• 63

  Customizing Rings and Message Indicators
• 64

  Customizing the Phone Screen
• 65

  Accessing Voice Messages
• 66

  Using the Cisco Unified CM User Options Web Pages
• 66

  Accessing Your User Options Web Pages
• 67

  Configuring Features and Services On the Web
  • 67

    Using Personal Directory On the Web
    • 67

      Using Your Personal Address Book On the Web
    • 68

      Configuring Fast Dials On the Web
    • 69

      Using the Address Book Synchronization Tool
  • 69

    Setting Up Speed Dials On the Web
  • 71

    Setting Up Phone Services On the Web
  • 72

    Controlling User Settings On the Web
  • 73

    Controlling Line Settings On the Web
  • 75

    Setting Up Phones and Access Lists for Mobile Connect
  • 78

    Using Cisco Webdialer
• 80

  Understanding Additional Configuration Options
• 82

  Troubleshooting Your Phone
• 82

  General Troubleshooting
• 83

  Viewing Phone Administration Data