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Partner 18D
Avaya Partner 18D Manuals
Manuals and User Guides for Avaya Partner 18D. We have
6
Avaya Partner 18D manuals available for free PDF download: Connection Manual, Programming And Use Manual, User Manual, Reference Manual, Quick Reference
Avaya Partner 18D Connection Manual (318 pages)
Avaya Partner 18: Connection Guide
Brand:
Avaya
| Category:
Telephone
| Size: 2.98 MB
Table of Contents
Issue
3
Table of Contents
6
1 Introduction
22
What Is Passageway Solution
22
User Responsibilities
24
Conventions Used in this Guide
24
Getting Help
25
2 Installing and Setting up Passageway Solution
26
Overview
26
Passageway Components
27
Installing and Setting up Passageway Solution
27
Passageway Solution Components
28
Components of the Passageway Adapter
29
Passageway Requirements
30
Lnstalling the Passageway Adapter
32
Connecting the Line Cord to the Passageway Adapter
33
Connecting the Modular Phone Cord to the Passageway
35
Installing the Passageway Software
36
AT&T Passageway Setup Window
37
AT&T Passageway Setup Dialog Box
38
COM Port Dialog Box
40
At&Tconnect Dialog Box
40
At&Tconnect Setup - System Configuration Dialog Box
41
At&Tconnect Setup - Caller ID Inspect Feature Dialog
43
At&Tconnect Setup Dialog Box
46
AT&T Passageway Window
48
Setting up At&Tbuzz
50
At&Tbuzz Initialization Dialog Box
51
Run Mode Dialog Box
52
Setting the Run Mode Option
53
No Matching Mode
53
At&Tbuzz Running in no Matching Mode
54
Match to At&Tcall File Mode
55
Area Code Dialog Box
56
At&Tbuzz Running in Match to At&Tcall File Mode
57
Export Via Paste Link DDE Mode
57
At&Tbuzz Information Dialog Box
59
At&Tbuzz Initialization Dialog Box
59
At&Tbuzz Running in Export Via Paste Link DDE Mode
60
Setting User Options
61
Options Dialog Box When At&Tbuzz Is Running in
63
Options Dialog Box When At&Tbuzz Is Running in
64
Using At&Tbuzz
66
Overview
66
What Is At&Tbuzz
67
Using At&Tbuzz
67
Sample At&Tbuzz Window
67
Components of the At&Tbuzz Window
68
Match to At&Tcall File Mode
69
Using Caller ID Information
72
Running At&Tbuzz
75
Helpful Hints
75
Tasks
76
Accessing the Log Viewer
76
Answering a Call
76
Changing the At&Tcall File Associated with At&Tbuzz
78
Creating a New Card in the Associated At&Tcall File
78
Exiting At&Tbuzz
79
Resetting the Size of the At&Tbuzz Window
79
Selecting a Call Record
79
Setting At&Tbuzz for Auto-Drop
80
Setting At&Tbuzz for Auto-Hold
80
Setting At&Tbuzz to Show the Associated At&Tcall Card Automatically
81
Setting the Area Code
82
Setting the At&Tbuzz Window to Appear Automatically
82
Setting Automatic Inspect Mode
83
Setting the At&Tbuzz Window to Always
83
Setting the Run Mode for At&Tbuzz
84
Setting At&Tbuzz to Log Incoming Calls
85
Showing the Card of an Incoming Call on Demand
86
Using the Timer
86
At&Tbuzz Menu Bar Options
88
Using At&Tcall
94
Overview
94
What Is At&Tcall
95
Using At&Tcall
95
Untitled At&Tcall Window
96
Components of an At&Tcall Window
97
Desktop with 10/20 Quick Dials and Card Shown
99
Desktop with 10/20 Quick Dials and Card Hidden
100
Desktop with 25/50 Quick Dials and Card Displayed
101
Desktop with 25/50 Quick Dials and Card Hidden
102
Getting Started
103
Running At&Tcall
104
Untitled At&Tcall Window
104
Components of an At&Tcall Window
105
Card Display
108
Edit Card Window
109
Modified Card
110
New Card Window
112
New Card
113
Note Pad
115
Card with Notes Icon
116
Dialpad Window
119
Dialpad Window
121
Edit Labels Dialog Box
124
Modified Card Labels
125
Create Quick Dial Dialog Box
127
Exiting At&Tcall
129
Helpful Hints
130
File Tasks
131
Accessing the Log Viewer
132
Changing How Cards Are Sorted in an At&Tcall File
132
Sort Dialog Box
132
Creating a File Template
133
Creating a New At&Tcall File
134
Dialing a Phone Number with the Dialpad
134
Exporting At&Tcall Information
137
Export Dialog Box
138
Importing Files into At&Tcall
138
Import Dialog Box
140
At&Tcall Dialog Box
141
Opening an Existing At&Tcall File
141
Print List Dialog Box
142
Printing a Card List
142
Printing an At&Tcall File or Card
143
Printed Cards with and Without the Notes
144
Print Cards Dialog Box
145
Password Dialog Box
146
Protecting an At&Tcall File with a Password
146
Confirm Password Dialog Box
147
Removing the Password from an At&Tcall File
147
Saving an At&Tcall File
148
Setting the Account Code Options
148
Setting the At&Tcall Window to Always be on Top of Other Windows
149
Account Code Options Dialog Box
149
Setting the Dial Options
150
Dial Options Dialog Box
150
Specifying an At&Tcall File to be Loaded Automatically
151
Sample File to be Loaded Automatically
152
Card Tasks
153
Accessing the Notes Field
153
Changing the Field Labels in the Cards
153
Creating a New Card
154
Deleting a Card
154
Dialing a Phone Number from a Card
155
Delete Card Dialog Box
155
Entering Telephone Numbers in a Card
157
Hiding the Card Display
158
Selecting a Card
158
Showing the Card Display
158
Using the Timer
158
Quick Dial Tasks
159
Accessing Information for a Quick Dial
159
Timer Window
159
Assigning a Phone Number to a Quick Dial
160
Quick Dial Information Dialog Box
160
Create Quick Dial Dialog Box
161
Changing the Number of Quick Dials Displayed
162
Changing the Setup of the Quick Dial Labels
162
Dialing a Phone Number from a Quick Dial
163
Quick Dial Label Setup Dialog Box
163
Erasing a Quick Dial
164
Re-Assigning an Existing Quick Dial
164
Change Quick Dial Dialog Box
165
At&Tcall Menu Bar Options
166
5 Using At&Tset
178
Overview
178
What Is At&Tset
179
Using At&Tset
179
At&Tset File for an MLS-18D Telephone
180
Components of the At&Tset Window
181
System Administration Capabilities
184
Helpful Hints
185
Running At&Tset
186
At&Tset Dialog Box
186
Reading Telephone Dialog Box
187
Sample At&Tset Window
188
Extension Programming Tasks
189
Changing Button Labels
189
Sample Change Button Label Dialog Box
189
Converting a File to a Different Button Configuration
190
Creating a New File
191
Exiting At&Tset
192
Identifying How a Button Is Programmed
192
Button Information Dialog Box
193
Opening an Existing File
194
Printing Button Labels
194
Printing the Personal Speed Dial List
195
Printing the System Speed Dial List
196
Print Speed Dial List Dialog Box
197
Programming a Button
198
Programming the Extension Name
200
Programming the Personal Speed Dial List
201
Extension Name Dialog Box
201
Personal Speed Dial List Dialog Box
202
Programming the System Speed Dial List
203
System Speed Dial List Dialog Box
204
Programming Your Telephone
205
Write to Telephone Dialog Box
206
Reading the Current Programming from Your Telephone
207
Sample Write to Telephone Status Dialog Box
207
Read from Telephone Dialog Box
208
Reading Telephone Status Dialog Box
209
Saving a File
210
Saving a New File
210
Modifying an Existing File and Saving It as a Different File
211
Saving Changes to an Existing File
212
Selecting Buttons to be Programmed to Your Telephone
212
Centralized Telephone Programming Tasks
213
Entering Centralized Telephone Programming
213
Program Another Extension Dialog Box
215
Read from Telephone Dialog Box
216
Sample At&Tset File for Another Extension
217
Setting the Automatic Line Selection
218
Setting the Line Ringing Options for Line Buttons
219
Automatic Line Selection Dialog Box
219
Line Ringing Options Dialog Box
220
At&Tset Menu Bar Options
221
6 Using Log Viewer
228
Overview
228
What Is Log Viewer
229
Using Log Viewer
229
Log Viewer Window
230
Helpful Hints
232
Running Log Viewer
232
Tasks
233
Deleting Entries from the Call Log
233
Sample Passageway Log Viewer Dialog Box
233
Printing Log Entries
235
Setting the Log Viewer Preferences
235
Preferences Dialog Box
236
Sorting Call Log Entries
237
Filter/Sort Options Dialog Box
238
Specifying the Calls to be Displayed
239
Log Viewer Menu Bar Options
241
7 Using At&Tconnect
248
Overview
248
What Is At&Tconnect
249
Running At&Tconnect
249
Using At&Tconnect
249
At&Tconnect Window
250
Tasks
251
Accessing the Events Log
251
Events Log Dialog Box
252
Changing the COM Port
253
Sample COM Port Dialog Box
253
Specifying the Version of Your PARTNER System
254
7-4. Sample At&Tconnect Setup - System Configuration Dialog Box
254
Changing the Labels of the Line Buttons
255
Sample At&Tconnect Setup - Line Labels Dialog Box
256
Sample At&Tconnect Setup - Edit Line Label Dialog Box
257
Programming a Caller ID Inspect Button
258
Testing the Passageway Adapter
260
At&Tconnect Adapter Test Dialog Box
260
At&Tconnect Menu Bar Options
262
8 Using Autodialing Applications with Passageway Solution
266
Overview
266
Using Autodialing Applications
266
Setting up Passageway Solution
267
Setting up Your Application
268
Helpful Hints
269
9 Troubleshooting
270
Overview
270
Troubleshooting At&Tconnect
271
At&Tconnect - Communications Error Dialog Box
274
Troubleshooting At&Tcall
280
Troubleshooting At&Tset
282
Troubleshooting At&Tbuzz
285
Appendix A: Menu Trees
288
Appendix A: Menu Trees
289
A-1. At&Tbuzz Menu Tree
289
A-2. At&Tcall Menu Tree
290
A-3. At&Tset Menu Tree
291
A-4. Log Viewer Menu Tree
292
A-5. At&Tconnect Menu Tree
293
B Appendix B: PC Serial Ports
294
Overview
294
Background
295
Serial Ports under Windows 3.1
299
Workarounds and Solutions to the IRQ Conflict Problem
300
Selecting an Add-In Serial Port Card
303
Glossary GL
311
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Avaya Partner 18D Programming And Use Manual (263 pages)
Avaya Partner 18: User Guide
Brand:
Avaya
| Category:
Telephone
| Size: 1.7 MB
Table of Contents
Table of Contents
3
About this Guide
6
Overview
8
Features and Capabilities
8
System Components
8
Standard Telephones
8
System Telephones
8
Important Safety Instructions
9
Save These Instructions
9
Features and Capabilities
10
System Components
11
Control Unit
12
System Capacity
13
System Modules
13
Telephones
14
Intercom Autodialers
14
System Telephones
14
Auxiliary Equipment
15
Standard Telephones
15
Requirements
16
Combination Extensions
16
Connecting Standard Devices
16
Programming
17
Contents
21
Hardware Considerations
21
Initial System Setup
21
Overview
21
Changing Settings after Installation
23
Centrex Services
25
Changing Settings to Support PBX or
25
System Programming Options
25
2 Programming
17
Hardware Considerations
17
Overview
17
Using Telephones
18
Overview
19
Hardware Considerations
20
Assigning Lines
21
Initial System Setup
21
Adding New Extensions
23
Adding New Lines
23
Changing Settings after Installation
23
Changing the System Clock
23
Swapping Extensions
23
Centrex Services
24
Changing Settings to Support PBX or
24
Dialing Restrictions and Permissions
25
Restricting Access to Outside Lines
25
Speed Dialing
25
System Programming Options
25
Setting up Auxiliary Equipment
28
Setting up Groups of Extensions
28
Using System Programming
30
The Programming Overlays
30
Changing Programming Type
32
Programming Mode
32
Telephone Programming Options
33
Automatic Line Selection
33
Extension Name on Display
33
Line Ringing
33
Personal Speed Dialing
33
Programming Telephone Buttons
33
Button Programming
34
Call Handling Options
34
Programming a Receptionist's Extension
34
Using Telephone Programming
35
Telephone Models
35
Using Centralized Telephone Programming
35
Changing Programming Type
38
Using Extension Programming
38
Learning about Telephones
39
System Telephones
39
System Telephones
40
Buttons and Indicators
41
Lights
43
Dial Tones
44
Ringing Patterns
44
Using the Handset, Speaker, and Microphone
44
Hands-Free Answer on Intercom (HFAI)
45
Learning about Telephones
40
Standard Telephones
46
Voice Interrupt on Busy Calls
46
Speakerphone Performance Tips
46
Ringing Patterns
47
Dial Tones
48
Using the Switchhook
48
Limitations
48
Combination Extensions
49
Feature Phones
49
Using Telephones
50
Basic Call Handling Features
50
Dial-Code Features
51
Using Auxiliary Equipment
52
Overview
54
If a Device Has Trouble
56
Answering Machines
57
Single Answering Machine
58
Multiple Answering Machines
59
Personal Answering Machine
60
Call Reporting Devices (SMDR)
61
Programming
61
Call Reports
62
Call Accounting Devices
63
Considerations
63
Output Format
63
Serial Printers
63
Credit Card Scanners
64
Fax Machines
65
Fax Management Feature
65
Using Fax Machines
65
Transferring a Call to the Fax Machine
66
Using the Fax Machine's Notify Feature
66
Restricting Dialing from a Fax Machine
67
Setting up Fax Machines
67
Single Fax Machine
68
Fax Line Saver
69
Send and Receive Fax Machines
70
Modems
72
Stand-Alone Modem for Placing Calls Only
72
Send and Receive Modem
73
Night Service with Auxiliary Equipment
74
PARTNER Attendant
76
Backup for Receptionist
76
Voice Messaging Systems
77
Delayed Call Handling
77
Feature Reference
79
Feature Reference
82
AA Extensions (#607)
83
Abbreviated Ringing (#305)
84
Account Code Entry (F12)
85
Allowed List Assignments (#408)
88
Allowed Phone Number Lists (#407)
89
Answering Calls
91
Auto Dialing
93
Automatic Extension Privacy (#304)
95
Automatic Line Selection
96
Automatic VMS Cover (#310)
98
Background Music (F19)
99
Call Forwarding/Call Follow-Me (F11)
101
Call Pickup (I6XX)
103
Calling Group Extensions (#502)
104
Conference Calls
105
Conference Drop (F06)
107
Copy Settings (#399)
108
Dial Mode (#201)
109
Direct Line Pickup-Active Line (I68LL)
110
Direct Line Pickup-Idle Line (I8LL)
112
Disallowed List Assignments (#405)
113
Disallowed Phone Number Lists (#404)
114
Display
116
Display Language (#303)
118
Distinctive Ring (#308)
119
Do Not Disturb (F01)
120
Doorphone Alert Extensions (#606)
121
Doorphone Extension (#604 and #605)
122
Emergency Phone Number List (#406)
123
Emergency Telephone (#311)
125
Exclusive Hold (F02)
127
Extension Name Display
128
Fax Machine Extensions (#601)
130
Forced Account Code Entry (#307)
131
Forced Account Code List (#409)
133
Group Call Distribution (#206)
135
Group Calling-Ring/Page (I7G/I*7G)
137
Group Hunting-Ring/Voice Signal (I77G/I*77G)
139
Group Pickup (I66G)
142
Hold
144
Hold Disconnect Time (#203)
146
Hotline (#603)
147
Hunt Group Extensions (#505)
149
Intercom Dial Tone (#309)
151
Joining Calls
152
Last Number Redial (F05)
154
Line Access Restriction (#302)
155
Line Assignment (#301)
157
Line Ringing
159
Loudspeaker Paging (I70)
161
Making Calls
163
Message Light off (F10)
167
Message Light on (F09)
169
Music on Hold (#602)
171
Night Service Button (#503)
173
Night Service Group Extensions (#504)
175
Number of Lines (#104)
176
Outgoing Call Restriction (#401)
177
Outgoing Call Restriction Button (#114)
179
Outside Conference Denial (#109)
181
Personal Speed Dial Numbers
182
Pickup Group Extensions (#501)
184
Privacy (F07)
185
Recall (F03)
186
Recall Timer Duration (#107)
188
Rotary Dialing Timeout (#108)
189
Save Number Redial (F04)
190
SMDR Record Type (#608)
191
SMDR Top of Page (#609)
192
Special Dialing Functions
193
System Date (#101)
195
System Day (#102)
196
System Password (#403)
197
System Reset-Programming Saved (#728)
198
System Speed Dial Numbers
199
System Time (#103)
202
Toll Call Prefix (#402)
203
Touch-Tone Enable (F08)
204
Transferring Calls
205
Transfer Return Extension (#306)
208
Transfer Return Rings (#105)
209
VMS Cover (F15)
210
VMS Hunt Delay (#506)
212
VMS Hunt Schedule (#507)
213
Voice Interrupt on Busy (#312)
214
Voice Interrupt on Busy Talk-Back (F18)
216
Voice Mailbox Transfer (F14)
217
Wake up Service Button (#115)
218
Overview
82
Troubleshooting
221
When You Need Help
222
Power Failure Operation
222
Problems with System Phones
223
System Phone Does Not Ring
223
System Phone Display Does Not Work
224
System Phone Does Not Work
224
Problems with Standard Phones
225
Standard Phone Does Not Ring
225
Standard Phone Rings Back after Intercom Call with no One at Other End
226
Standard Phone's Message Waiting Light Does Not Light
226
Problems with Combination Extensions
227
Phone Does Not Work Properly
227
Other Problems with Phones
228
Trouble Making Outside Calls
228
Calls Are Answered Automatically
229
Trouble Hearing Called Party Answer
230
Using the Recall Feature Disconnects Call
230
Using the Recall Feature Has no Effect
230
System Problems
231
Call on Hold Hangs Up, but Line Does Not Disconnect
231
All Phones Dead: no Dial Tone or Lights
232
Calls on Hold Are Disconnected
232
Multiple Phones Dead: no Dial Tone or Lights
232
Other Problems with System
233
Poor Transmission Quality on Modem
233
Problems with Standard Devices
231
Standard Device Does Not Answer
231
Standard Device Does Not Dial out Properly
231
Specifications
234
Repair Information
237
Product Ordering Information
240
Doc Notification and Repair Information
245
Speed Dial Form
247
Avaya Partner 18D User Manual (48 pages)
IP Office Essential Edition PARTNER Version ETR Phone
Brand:
Avaya
| Category:
Telephone
| Size: 0.69 MB
Table of Contents
Table of Contents
3
1 ETR Telephones
5
IP Office Essential Edition - Issue 1A (16 May
8
Fixed Buttons
9
Ringing Patterns
9
Dial Tones
9
Light Patterns
10
Adjusting the Telephone Display
10
2 Basic Call Handling
11
Making Calls
12
Answering Calls
13
Using Handsfree
14
Hands-Free Answer on Intercom
14
Adjusting the Volume
15
Holding Calls
15
Transferring Calls
15
Conferencing Calls
16
To Create a Conference Call
16
Joining Calls
16
3 Advanced Features
17
Feature and Intercom Codes
18
Using Feature Codes
19
Naming Your Extension
20
Absent Text Messages
21
Forwarding Calls
22
Call Coverage
23
Auto Dialing
25
Locking Your Extension
26
System Speed Dials
26
Personal Speed Dials
27
Account Codes
28
Parking Calls
29
To Retrieve a Parked Call
29
Call Pickup
29
Do Not Disturb
30
Voice Mailbox Transfer
31
4 Using Voicemail
33
4. Using Voicemail
34
Accessing Your Mailbox
35
Listening to Your Messages
36
Record Your Name
37
Changing Your Access Code
38
Changing Your Greeting
39
Voicemail Coverage On/Off
40
Forwarding a Message
41
Calling a Message Sender
41
Voicemail Email
42
Index
45
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Avaya Partner 18D Reference Manual (20 pages)
Avaya Partner 18: Reference Guide
Brand:
Avaya
| Category:
Telephone
| Size: 0.09 MB
Table of Contents
Table of Contents
3
Basic Phone Functions
5
Make a Call
5
Answer a Call
5
Use the Hold Feature
5
Transfer a Call to an Extension
6
Transfer a Call to a Voice Mailbox
6
Make a Conference Call
6
Use Your Voice Mailbox
7
Join a Call in Progress
7
Forward Your Calls
7
Send Calls to a Covering Extension
8
Adjust the Volume
8
Adjust the Display Contrast
9
Advanced Phone Functions
10
Screen Calls
10
Record Calls
10
Lock Your Extension
11
Use Group Calling
11
Use Group Pickup
12
Personalizing Your Phone
13
Program Your Phone
13
Feature Dial Codes
14
Speed Dialing
16
System Speed Dial
16
Personal Speed Dial
16
Directories
17
System Speed Dial Directory
17
Personal Speed Dial Directory
19
System Extensions Directory
20
Avaya Partner 18D Quick Reference (18 pages)
Avaya Partner 18: Quick Reference
Brand:
Avaya
| Category:
Telephone
| Size: 0.28 MB
Table of Contents
Table of Contents
3
Telephone Buttons and Indicators
4
Using the Phone
6
Ringing Patterns
6
Lights
6
System Lines
6
Programming
7
System Features
8
Making a Call
10
Entering a Password
10
Entering an Account Code
10
Answering a Call
11
Transferring a Call
11
Making a Conference Call
12
Joining a Call
12
Making a Call to a Calling Group
12
Loudspeaker Paging
12
Putting a Call on Hold
13
Answering a Call Ringing at Another Extension
13
Forwarding a Call
13
Using the PARTNER MAIL VS System
14
Helpful Hints
14
Logging in to the Voice Messaging System
15
Listening to Messages
15
Recording Your Personal Greeting
16
Changing Your Password
16
Using the Tutor Service
17
Programming a Voice Mail Messages Button
17
Personal Speed Dial Numbers
18
System Extensions
18
Avaya Partner 18D Reference Manual (6 pages)
Avaya Partner 18: Reference Guide
Brand:
Avaya
| Category:
Telephone
| Size: 0.04 MB
Table of Contents
Table of Contents
1
Ringing Patterns
1
PARTNER® Communications Systems ® Registered Trademark of AT&T Copyright © 1995 AT&T
4
Fulfillment Center at 1 800 457-1235 or 1 317 361-5353
4
Tab 3
4
Tab 3 Hold, Transfer, and Conference
4
Tab 4 Calling Features
5
Auto Dial Numbers
5
Tab 5 Telephone Buttons
6
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