Trouble Hearing Called Party Answer; Using The Recall Feature Has No Effect; Using The Recall Feature Disconnects Call - Avaya Partner 18 Programming And Use Manual

Trouble Hearing Called Party Answer

Possible Cause 1: If you are using a speakerphone, there may be environmental factors
that affect the performance of the speaker or microphone (for example, too much
background noise).
What to do: See "Speakerphone Performance Tips" in Chapter 3 for suggestions on the
proper use of the speakerphone. If the problem is not solved, go to Possible Cause 2.
Possible Cause 2: If the system is set for rotary dialing, the Rotary Dialing Timeout interval
is too long. If the system is set for touch-tone dialing, you may have a faulty phone or cord.
See "System Phone Does Not Work."
What to do: Reset the interval using Rotary Dialing Timeout (#108).
If you can hear the called party answer, the problem is solved.
If the problem is not solved, call the AT&T Helpline.*

Using the Recall Feature Has No Effect

Possible Cause: Recall Timer Duration setting is too short.
What to do: Increase the Recall Timer Duration (#107) by 100 milliseconds.
If the Recall feature works, the problem is solved.
If the Recall feature still does not work, continue increasing the Recall Timer Duration
by increments of 100 milliseconds until the problem is solved.

Using the Recall Feature Disconnects Call

This problem applies when the system is installed behind a PBX or Centrex system or with
the local phone company's "Call Waiting" feature.
Possible Cause: Recall Timer Duration setting is too long.
What to do: Decrease the Recall Timer Duration (#107) by 100 milliseconds.
If the Recall feature works properly, the problem is solved.
If the Recall feature still disconnects calls, continue decreasing the Recall Timer
Duration by increments of 100 milliseconds until the problem is solved.
*
In the continental U.S., help is available at 1 800 628-2888. Outside the continental U.S., call your local
AT&T Authorized Dealer.
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Troubleshooting