Setting The Run Mode Option; No Matching Mode - Avaya Partner 18 Connection Manual

Avaya partner 18: connection guide
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Installing and Setting Up PassageWay Solution
However, to use Caller ID, you must have a PARTNER II Release 3.0 or later
system that has lines subscribed to Caller ID from your local telephone
company. In addition, these lines must be plugged into a PARTNER 206EC or
400EC module on your PARTNER system. If your system does not meet these
requirements, it is unnecessary for you to program a Caller ID Inspect button.
If your system does meet these requirements, you should program a Caller ID
Inspect button after setting up AT&TBuzz. (Consult "Programming a Caller ID
Inspect Button" in Chapter 7.)
3.
Proceed to "Setting the Run Mode Option."

Setting the Run Mode Option

AT&TBuzz can run in one of the following modes:
No Matching
Match to AT&TCall File
Export via Paste Link DDE
Review the descriptions of all three modes to determine which mode would
best fit your needs.

No Matching Mode

When running in No Matching mode, AT&TBuzz displays on your PC the Line,
State, and Caller ID (if available) for each incoming call. From the AT&TBuzz
window, you can answer, place on hold, or hang up incoming calls. You would
probably use this option if your system does not support Caller ID or if you do
not plan on using the Caller ID information for database look-up. (Only
PARTNER II Release 3.0 or later supports Caller ID.)
To configure AT&TBuzz to run in No Matching mode, perform the following
steps:
1 .
Select the No Matching option in the Run Mode dialog box and select
the Continue button.
2-28

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