Hands-Free Answer On Intercom (Hfai) - Avaya Partner 18 Programming And Use Manual

If you prefer to dial and conduct calls without lifting the handset, you can use
the speaker and the microphone instead. Use these techniques to make calls
with the speaker and the microphone (if you have one):
To make a call without lifting the handset, press
then dial the number and you will hear the call ringing. When the other
party answers, you can talk without lifting the handset. On MLS-6 phones
(which have no microphone), you must lift the handset to talk when the
other party answers. You cannot listen through the handset and the
phone's speaker at the same time.
To turn off the microphone when you are using the speaker, press
This will mute your voice so the other party cannot hear you.
If you are already on a call, you can switch from the handset to the
speaker and microphone (on an MLS-34D, MLS-18D, MLS-12D, or
MLS-12 phone) by pressing
Conversely, if you are using the speaker and microphone and want to
switch to the handset, lift the handset and the speaker and microphone
will turn off.
Use the Hands-Free Answer on Intercom (HFAI) feature to answer
voice-signaled calls without lifting the handset (see below).

Hands-Free Answer on Intercom (HFAI)

When you receive a voice-signaled intercom call, your phone beeps once to
indicate that your speaker has been turned on automatically, and you hear the
caller's voice over your phone's speaker. If you leave your microphone on all
the time, you can start talking when you hear the caller, without lifting the
handset. This feature is called Hands-Free Answer on Intercom.
NOTE:
Since MLS-6 phones do not have microphones, you must lift the handset to
answer voice-signaled calls to those phones.
Any user in the system can make a voice-signaled call to an idle MLS-model
system phone by pressing
or pressing an Auto Dial button programmed for voice signaling. (You can
make a voice-signaled call from either a system phone or a standard phone.
However, if you try to make a voice-signaled call to a standard phone or MLC-6
phone, it will ring.)
NOTES:
1. The HFAI feature can be turned on or off only when your phone is idle. Muting
your voice while you are on a call only turns off the microphone for the duration
of the call.
2. If HFAI is on and you are already on a call, you will not hear any other voice
signals to your extension.
3. If you make a voice-signaled intercom call to a busy extension, you may
initiate a voice interrupt on busy call to that extension. See "Voice Interrupt On
Busy Calls" on the next page for more information.
3-6
Learning About Telephones
and hanging up the handset.
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and then dialing an extension number
Intercom
to get a dial tone;
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Mic