Night Service With Auxiliary Equipment - Avaya Partner 18 Programming And Use Manual

Night Service with Auxiliary Equipment

You can set up modems, fax machines, and answering machines to receive
calls automatically after hours. When Night Service is on, calls ring immediately
at the appropriate extensions, so that no human intervention is required to
transfer calls to the fax, modem, or answering machine. When Night Service is
off, you can use the auxiliary equipment lines for normal business purposes, so
that lines are dedicated to auxiliary equipment only after hours.
By putting auxiliary equipment in the Night Service Group as described in this
section, auxiliary equipment can start ringing and answering calls whenever you
turn Night Service on. In other words, the Night Service button at extension 10
acts like a switch, turning auxiliary equipment on and off, as well as putting the
system into Night Service.
NOTE:
If you have a voice messaging system, turning Night Service on also activates
Night Service operation of the voice messaging system.
Figure 4-11 shows a system with a fax machine and a modem connected to
separate extensions. Line A is published as the fax line, and line B is published
as the modem line.
To Use
During the day, lines A and B do not ring at extensions X and Y. When you turn
Night Service on, calls on line A ring immediately at the fax (extension X). Since
that line is not assigned to any other extension in the Night Service Group, only
extension X receives fax transmissions. Likewise, with Night Service on, calls on
line B ring immediately at the modem (extension Y). All lines ring at the system
phone at extension Z.
Lines
A
B
CONTROL
UNIT
C
Figure 4-11. Night Service with Fax Machine and Modem
Ext
FAX
X
Ext
Y
MODEM
Ext
Z
Using Auxiliary Equipment
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