Match To At&Tcall File Mode - Avaya Partner 18 Connection Manual

Using AT&TBuzz
Caller ID (if available), which is the call origination information that may
be delivered with the incoming call. In addition, the following messages
may appear in this column:
— Inspecting
— Private
— Out of Area
— Not Available
If this column is blank, you may initiate an inspection of the Caller ID if
you have a Caller ID Inspect button programmed. To perform an
inspection, select the record in the list box and select the Inspect button
from the Tool bar. (Refer to "Using Caller ID information" for more
information regarding the messages that may appear in the Caller ID
column.
Call Label (if available), which is present if AT&TBuzz is operating in
Match to AT&TCall File mode or Export via Paste Link DDE mode.
Depending on the run mode, this field may contain information from an
AT&TCall file or another Windows application.
When an incoming call rings at your telephone, the call record for that call
appears on the first line of the call record list box and is highlighted (selected).
At this point, you can select the Answer button from the Tool bar to answer the
call. If other calls ring at your telephone while you are active on the first call,
AT&TBuzz displays the call records for each call in the order in which they
started ringing. The oldest call appears at the top of the call record list box,
and the newest call appears at the bottom. These call records will remain in
the call record list box as long as they are ringing, active, or held. As soon as
you hang upon a call, the record for that call is removed from the call record
list box.
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