Helpful Hints; Running Log Viewer - Avaya Partner 18 Connection Manual

Using Log Viewer

Helpful Hints

When using Log Viewer, keep in mind the following information:
When the Log Viewer window is open, select the Refresh option from
the View menu to make sure you are viewing all of the entries you have
specified. If you make or receive a call while the Log Viewer window is
open, that entry will not be displayed in the Log Viewer. The Refresh
option insures that all relevant entries are displayed.
The call log stores a maximum of 8,000 calls. Entry 8001 overwrites the
oldest entry in the call log.
By default the system automatically adds deleted entries to the call log
archive file. The call log archive is an ASCII file in which each field of
data is separated by a tab. The archive file is called PWLOG.ARC and
is located in your Windows directory. This file can be viewed, edited, or
modified by any program that can access ASCII files. If you do not wish
to keep your call log entries permanently, turn off the "Add auto. deleted
entries to archive file" option from the Preferences option in the Setup
menu.

Running Log Viewer

To run Log Viewer, you must access Windows and open the program group
that contains the AT&T PassageWay applications. You can run Log Viewer by
itself, or access it from within the AT&TCall or AT&TBuzz applications. To run
Log Viewer by itself, double-click on the Log Viewer icon. The Log Viewer
window appears. Refer to the following section describing the tasks that you
will perform regularly while using Log Viewer.
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