Poor Transmission Quality On Modem; Other Problems With System - Avaya Partner 18 Programming And Use Manual

Poor Transmission Quality on Modem

Possible Cause: A high-speed modem is connected through an extension jack on the
control unit to a standard central office telephone line; but the line quality is not sufficient to
generate a clear signal when the modem transmits through the system interface.
What to do: Either connect the modem directly to the network interface jack for a line, or
contact your local telephone company for information about upgrading line quality.
If the device works properly, the problem is solved.
If the problem remains, call the AT&T Helpline.*

Other Problems with System

This procedure resets the system. Use it when you have any problems that are not
covered elsewhere in this chapter. The following procedure disconnects all calls in
progress, but does not erase any system settings.
Possible Cause: System needs a hardware reset.
What to do: Unplug the control unit's power cord from the wall. Wait 10 seconds, then
plug it back in. If the problem remains, call the AT&T Helpline.*
*
In the continental U.S., help is available at 1 800 628-2888. Outside the continental U.S., call your local
AT&T Authorized Dealer.
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Troubleshooting