Neopost SA50S User Manual
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Neopost SA50S User Manual

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NEOPOST Address Printer
User Guide
November 2002

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Summary of Contents for Neopost SA50S

  • Page 1 NEOPOST Address Printer User Guide November 2002...
  • Page 2 Trademarks: HP is a registered trademark of the Hewlett-Packard Corporation. Microsoft und Windows are registered trademarks of the Microsoft Corporation. User Guide SA50S...

  • Page 3: Table Of Contents

    Accessories ..................38 Technical data ..................40 Annex ....................42 Contact brackets ................42 Meanings of some displayed messages ........... 43 Error messages and warnings............44 9.3.1 Error messages ................44 9.3.2 Warnings..................46 Notes on maintenance..............47 User Guide SA50S...

  • Page 4: Safety

    • Unplug the printer from the power supply if it is not being used for a longer period of time. This avoids any damage in the event of voltage surges. User Guide SA50S...
  • Page 5 • Caution! This is a class-A instrument. It may disturb radio equipment in the home. If this happens, the operator may be required to take appropriate action. User Guide SA50S...

  • Page 6: Handling The Print Cartridges

    Place the printer so that you can pull the power plug from its socket easily at any time. 1.5 Disposal • The printer may not be disposed of as an item of domestic refuse. Its disposal must be carried out on the basis of the statutory requirements. User Guide SA50S...

  • Page 7: System Requirements

    • 1 printer driver (installation guide and floppy disk or CD) If you do not wish to use the packaging later, e.g. for returning the printer for repair, be sure to dispose of it in an environmentally appropriate way. User Guide SA50S...

  • Page 8: Assembly Of Contact Brackets And Guide Bar

    • Insert the contact bracket into the lower panel slot and lock it in place by giving the bayonet lock a quarter turn. • Insert the guide bar into the upper panel slot in the same way. User Guide SA50S...

  • Page 9: Description Of The Address Printer

    The address width can be set either via the software on the PC or directly on the printer. Operation is very simple. You will need about half an hour to put the printer into operation for the first time. User Guide SA50S...

  • Page 10: Overview Of The Printer

    Knurled screw for separator 10 Print unit 11 Knurled screws for print-unit cradle 12 Height adjuster for print unit 13 Position stop for print unit 14 Stop lever for ink cartridges 15 Ink cartridge (HP51645A, C8842A, 6168A, 6169A, 6170A) User Guide SA50S...

  • Page 11: Installation And Operation

    • If the printer unit is located on the rear side panel, unscrew its two lower knurled screws and push the unit into mid-position. • Fully release all restraining levers. • Take the first cartridge from its packaging and remove the protective tab. User Guide SA50S...
  • Page 12 – do not press it toward the restraining lever. • Close the restraining lever so that the cartridge is swung into its final position and the contact to the electronics is correctly made. • Insert the two other cartridges in the same way. User Guide SA50S...

  • Page 13: Installing Printer Drivers

    Follow the instructions on your monitor. • The product number can be obtained from the case of your CD ROM. When you have completed the installation, you can configure the printer as described in Section 6 - Programming mode. User Guide SA50S...

  • Page 14: The Control Panel

    Rotate address by 180°, Nor = Normal, Rev = Reverse. [ [ [ [ enter] ] ] ] : Activate Menu/option field. (Last Status stored) prog: Switch over to programming mode. Repeat print of the last address(es). Paper length measurement. User Guide SA50S...

  • Page 15: Key Combinations

    If no paper size has been set, the following message appears: Please set Pap.Size START to continue! You are now requested to set the paper size. This message appears to remind you to measure the paper size. This is required for a correct print-out. User Guide SA50S...

  • Page 16: Adjusting The Printer To The Medium

    (from postcard size to B4 format, with special accessories up to format C3). This means that the thickness and format must be adjusted. For this step, keep the print media which you wish to use next in readiness. User Guide SA50S...
  • Page 17 If this condition is not observed, the free separator may drag on the transport rollers. The wear on these rollers is then increased and feeding may damage the medium. User Guide SA50S...
  • Page 18 If the printer is not in off-line mode, press the start key and switch the printer OFF. If you press the pap key, the print medium will be ejected. The paper transport is stopped when the pap key is pressed again. User Guide SA50S...
  • Page 19 • Push the front contact bracket up to the print medium. However, the medium must not be clamped. In the case of very narrow formats, it may be necessary to turn the outer contact bracket. User Guide SA50S...
  • Page 20 If the printer is not in off-line mode, press the start key and switch the printer OFF. • Press the pap key: the medium is transported or ejected. When the pap key is pressed again, the paper transport is stopped. User Guide SA50S...

  • Page 21: Setting The Address Print Position

    The upper margin of 15 mm shown here can be reduced to 0 mm if required. To do this, shift the rear contact bracket onto the red mark. You can now print without margins. 15 mm (0.6 inch User Guide SA50S...
  • Page 22 180°. Positioning the address height The SA50S is a WYSIWYG printer ) with some restrictions. These apply to the vertical position of the address. Note the following points regarding your document: •...

  • Page 23: Printing Addresses

    • Insert a sheet of paper under the print-head. • Switch to off-line mode • Press the start and keys simultaneously. The print nozzles are sprayed clear into the sheet of paper which has been fed in. User Guide SA50S...

  • Page 24: Resetting The Address Printer

    • Press the prog key twice. • Use the prev or next key until No.0 appears in the display. • Press the prog key again. The end key terminates programming mode, the works setting has been selected. User Guide SA50S...

  • Page 25: Programming Mode

    Switch to off-line mode. • Press the prog key. The following message appears briefly in the display: SA50S Inkjet Programming Mode Followed by SETTING : No 1 You are now in programming mode. The word “SETTING” blinks in the display. User Guide SA50S...
  • Page 26 The upper line of key lettering applies. Menu field Option field enter: Aktivate menu/option field. (last status stored) next: Select next menu point/Increase value. prev: Select previous menu point./Decrease value. end: Leave programming mode. Changes are stored. Activate locking of configuration/parameters. User Guide SA50S...

  • Page 27: Menu Overview

    PC8 Rom8 P850 ECMA P8DN ICEL P852 P860 P857 Lat5 USA7 UK7 Fra7 Ger7 Ita7 Spa7 Den7 Nor7 Swe7 SwN7 Por7 The underlined values are set at the works 1) EAN barcode for European printers / UPC barcode for US printers User Guide SA50S...
  • Page 28 IEEE AUTO RECOVERY off 1st SERVICE Rev. Adrc Head Char HexD InpD SetD HARDWARE TEST -- nur für den Kundendienst ! -- HEAD RESET all Hd.1 Hd.2 Hd.3 no The underlined values are set at the works User Guide SA50S...

  • Page 29: Description Of Parameters

    LEFT MARGIN Setting the left margin within a range from 0 – 304 mm. The value is changed in mm increments. If the next or prev keys are kept pressed down, the value is changed in cm increments. User Guide SA50S...
  • Page 30 Overview of the barcodes with submenu fields Options Zip4 Position Dpbc AUTO- CHECK DIG. 2/5i coda Co39 C128 Co93 Small width 1 ... 99 dots Large width 1 ... 99 dots Barcode height 1 ... 999 dots User Guide SA50S...
  • Page 31 The two right-hand columns in the table show which contact bracket should be used in each case (cf. also Section 9.1). The following contact brackets can be used: Short contact bracket (2x) R0612.1.043 (Standard) Medium contact bracket R0612.2.044 (Accessories) Long contact bracket R0612.2.045 (Accessories) User Guide SA50S...
  • Page 32 5 x 8 127 x 203 HAGA Hagaki Envel. 3 x 5 1 100 x 148 15/16 3/16 Envel. 6 176 x 250 15/16 27/32 USER Enter format width in mm Paper max. 30 max. 762 See previous page User Guide SA50S...
  • Page 33 As a rule, this menu point should not be locked. / / / / (This can lead to undesirable problems) SPECIAL FUNCT. AUTO LF This defines how the printer should interpret the control characters CR = Carriage Return LF = Line Feed FF = Forward Feed User Guide SA50S...
  • Page 34 = Heating on during the print process pre = Heating and pre-heating before starting the print process PAPER TIME-OUT If this function is active, the paper transport is stopped immediately after the print job has been completed. User Guide SA50S...
  • Page 35 Counter status of all printed addresses since starting operation. (This counter may only be reset by the customer service.) Head In several test prints, for all cartridges: • the contacts to the nozzles are displayed in a grid pattern, User Guide SA50S...
  • Page 36 = No connection at contact “B“ ( for print-head H3) b.1 = No connection at contact “10“ (for print-head H1) b.2 = No connection at contact “16“ ( for print-head H3) c = These nozzles are soiled Char Print-out of the currently active character set. User Guide SA50S...
  • Page 37 Stop the process by pressing the end key. SetD Print-out of the 10 setting configurations. Nine sheets are required. HARDWARE TEST For service use only. HEAD RESET Resetting the display for used ink after inserting the new print cartridge(s). User Guide SA50S...

  • Page 38: Accessories

    The following accessories are available (at a charge) to extend the usable format size and to increase the print media stack: Item Designation Qty. Order No. Assembled bar R0612.3.051 Medium contact bracket R0612.2.044 Long contact bracket R0612.2.045 Stack extension R0612.1.040 User Guide SA50S...
  • Page 39 NEOPOST Address Printer Deflector unit for ejecting the print medium onto a conveyor belt. Item. Designation Qty. Order No. Deflector unit R0613.2.010 User Guide SA50S...

  • Page 40: Technical Data

    11,000 items/hr - 600 dpi C5/C6 7300 items/hr - 600 dpi Print qualities 150x300, 150x600, 300x300, 300x500, 300x600, 500x500, 500x600, 600x600 Max. stack height 80 mm (3.15“) standard, 175 mm (6.9“) special accessories Max. weight of stack 1 kg User Guide SA50S...
  • Page 41 10 – 31 ºC/ 20-80% rel. air humidity (non-condensing) Noise The emission value referred to the workplace is < 70 db(A) measured to EN27779 Dimensions of the printer (LxWxH) 425 x 380 x 280 Weight 20 kg (44.1 lbs.) Certificates CE and GS User Guide SA50S...

  • Page 42: Annex

    10.9 14.37 When the maximum possible width of the adjustable / / / / / / / / contact brackets is used, a margin of 15 mm (0.6 inches) from the rear contact bracket cannot be printed. User Guide SA50S...

  • Page 43: Meanings Of Some Displayed Messages

    Printing can be re-started by pressing the start key. 100% Cour12 00000 600DPI Set1U Off blinks Printing has stopped fo a few seconds because a Pause was set via sequences. Printing starts again after the set time has elapsed. User Guide SA50S...

  • Page 44: Error Messages And Warnings

    #shows the number of the cartridge. the counter. CHECKSUM ERROR !! Error in buffered RAM. Works setting (prog key) MAKE DEFAULT RESET CHECKSUM ERROR !! MAKE COUNTER RESET CHECKSUM ERROR !! TESTMACRO RESET CHECKSUM ERROR !! SETTING RESET User guide SA50S...
  • Page 45 START TO CONTINUE CHECK ALL CARTRIDGES No cartridge inserted Insert cartridges START TO CONTINUE CHECK THE CARTRIDGES Some cartridges are not inserted Insert cartridges START TO CONTINUE PRINTING ERROR Serious fault Replace control board REPEAT LAST ADRESS R0612.1.501.11 User guide SA50S...

  • Page 46: Warnings

    Macro is too high Reduce the height of the graphics by EXCEEDS 1.5 INCH 38.1 mm Image Height Exceeds Print area higher than 38.1mm No upper margin, set line spacing to The Maximum Value! exactly 12 points User guide SA50S...

  • Page 47: Notes On Maintenance

    (see photo below): Contact and media rollers Ensure that the contact and media rollers are kept clean at all times. After printing, store the cartridges in a closed plastic container to avoid the ink drying out. User Guide SA50S...

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