Consultation Call; Consultation Call To An Internal User - Alcatel-Lucent 4035 User Manual

Chapter
2
If no other call is presented to the attendant set, pressing the Next key retrieves the call on
hold.
If another call is presented, and if this call has priority over the call on hold, pressing the
CampOn key retrieves the call from hold and the Next key is used to take the other call.
The attendant retrieves the call on hold by pressing the CampOn key and the screen shows:
From this screen, the attendant can activate a consultation call to another set or release the
current call by pressing the Releas key.
2.7

Consultation call

2.7.1

Consultation call to an internal user

A consultation call is activated from the conversation screen. The attendant dials the first digit
(7) of the directory number
Pressing the EndCCI key cancels the consultation call and returns the attendant to the
conversation screen.
The attendant dials the rest of the number. When the number has been dialed, the screen
displays:
1
Or uses any other call method, see
2-20
Figure 2.50: Conversation screen
1
of the set the attendant wants to call (7890, for example):
Figure 2.51: Dialing screen in consultation call mode
Methods for calling a number .