Broker Call - Alcatel-Lucent 4035 User Manual

Chapter
2
EndCCI
Broker
Transf
Text
Releas
When the external user answers, the screen shows:
Pressing the Transf key transfers the call to the user on hold (transfer on answer).
Pressing the EndCCI key releases the user (in consultation call mode) and returns the
attendant to the first user; for example:
Pressing the OnHold key puts the first user on hold.
2.8

Broker call

Broker call mode (back and forth) is activated between sets 3456 and 7890. Starting from the
conversation screen in consultation call mode:
Press the Broker key: user 2 is automatically put on hold and hears the music-on-hold.
2-22
To cancel the consultation call with the called user.
To make a broker (back-and-forth) call when the attendant set is in
consultation call mode.
To transfer the call to the first user (transfer on ringing).
To leave a text message for the called party (if a digital link is used).
To release the current call and return to the initial state.
Figure 2.56: Conversation screen
Figure 2.58: Conversation screen in consultation call mode