Answering An External Call; Answering A Call To The Attendant Group - Alcatel-Lucent 4035 User Manual

Attendant set omnipcx enterprise communication server
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Status
user
phone book
Press the OnHold key to put the caller on hold.
2.5.4

Answering an external call

Status
Trnk Grp
Trace
Press the OnHold key to put the caller on hold.
From this position, the attendant can activate a consultation call to another set or release the
current call by pressing the Releas key.
Note:
For an ISDN call, the screen displays:
If calling number was not sent, the call number field is replaced by the name of the trunk group on which
the call arrived. The rest of the call procedure is as described above.
2.5.5

Answering a call to the attendant group

Caller set status.
Caller name (if known to the system).
Caller directory (phone book) number (if known to the system).
Calling trunk status.
Caller name (if known to the system).
To launch a call trace request.
2-17

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