Alcatel-Lucent DeskPhone 8029, DeskPhone 8039 - Telephone Quick Guide

Overview

LED:

• Flashing blue: incoming call
• Flashing orange: alarm

Screen / Function Keys

The screen has 3 pages and 6 keys (Phone 8029) or 10 keys (phone 8039)

4 programmables Keys with Led and paper label (Deskphone 8029)

• MENU page: Contains all deskphone Alcatel-Lucent features and applications
• PERSO page: Contains call line keys (allowing supervision of calls) and programmable call keys
• INFO page: Contains information about the telephone and the status of these functions (name, telephone number, number of messages, activation of transfer function...)

Navigation

The navigator allow to

• Left-right navigator: Use it to move from one page to another and display information about current calls (call in progress, calls on hold, incoming call)
• Up-down navigator: Use it to scroll through the page content
• Ok key: Used to validate your choices and options while programming or configuring

Back/Exit key: Use this key to go back to the previous step. Use this key to go back to the homepage (long press)

Permanent Features Keys

Icon	Name	Description
	Mute	Mute and intercom Key
	Volume set up	Turn down the volume decrease the contrast / Turn up the volume Increase the contrast
	F1 et F2	Lines keys
	Redial key	To access the 'Redial' feature. Last number redial (short press). Call back on the last 10 number dialed (long press)
	Guide key	Used to obtain information on functions of the Menu page and to program key of the Perso page
	Messaging key	Messaging key to access various mail services. This key is lit when you have received a new voicemail, text message or callback request
	Hands free	Key to take a call directly on the microphone
	Hang up	Terminate your call

Basic Features

Calling your caller by name (company directory)

Searching and calling a contact, simply:

• Enter the first letters of the name
  
• On the screen, select the option NAME to launch the research or press OK key (navigator)
  
• Select the name
• Press the key next to the name of your contact to call him or select Call

Putting a call on hold

While on a call...

• Press the key corresponding to the call, it will make your call on hold
  
• Press again on the key to resume the call
  

Transferring a call

While on a call...

• Dial extension number
• Hung up or select Transfer on the display
• NB: In cas of unsuccessful transfer (wrong number, no answer...), select Enquiry off and resume the call

Making a conference call

While on a call...

• Dial extension number
• Select Conference on the display
• In cas of unsuccessful transfer (wrong number, no answer...), select Enquiry off and resume the call

Sending DTMF signals
During a conversation, sometimes you have to send DTMF signals, such as with a voice server, an automated attendant or a remotely consulted answering machine. Enter * * or select Send FV

Advanced Fonctions

Forwarding calls

Forwarding calls to another number

• Press the key associated with the Forward icon the screen, on the top right side)
• Select the forward key: immediate, busy, no answer...
• Dial the number who will receive calls, then hang up the phone

Canceling forwarding

• Press the key associated with the Forward icon
• Select Cancelfwd (Canceling forwarding), then hang up the phone

Feature access codes

*2 *2 *2: immediate forwarding
*3: forward after 4 ringing
##: canceling forwarding

Call pick-up

If the ringing phone is in your own pick-up group:

• Dial 61

Call log

Consulting a call history or missing calls

• Press Messaging Key
• Select the menu showing you how many call you mess, choose ether internal or external call, you can also check into the Call logs

Programming direct call keys (Perso Page)

Programming direct call keys

• Access to the Perso page and select the key (.... = it means that is an empty key)
• Select Direct Call
• Enter the number and the name to associate the key (using the navigator)
• Select Validate

Calling direct call keys

• Access to the Perso page and press the direct call keys
• Using the navigator if necessary

Deleting direct call keys

• Press the information Key « I »
• Select the key to delete or to modify

Voice Mailbox

Accessing your voice mailbox

From the deskphone

1. Dial 82000 or press then select Voice Mail in the list
2. Enter your Password and press #

On the first call you will have to change the password (0000 by default) and record your name => follow the instructions

From outside

1. Dial +33 1 45 68 20 00
2. Enter your mailbox number (your own extension) + #,
3. Enter your password + #

Reviewing voice messages

Call your voice mail and identify yourself, you have 2 possibilities, press...

• 1 + 1: Reviewing news messages
• 1: Reviewing all messages

Possible actions...

7: Erase the message

8 : Reply

9: Save message

0: More options

Personal options

Call your voice mail and identify yourself, press...
0 + 4: Then you have access to more options...

1: Select the greeting message (personal or defaut) that will be used

2: Record, modify or cancel personal greeting messages

3: Modify your secret code (password)

*: exit

Diverting calls to your voice mailbox

• Dial *2 + 82000: Immediate forwarding
• Dial ##: canceling forwarding

You can change the language of the phone menu and the voice mail instructions all the time...
From the telephone, select MENU page
Then select...
Réglages/Settings > Poste/Phone > Langue/Language...
Select the language of your choice: Français/English