Troubleshooting (Faq) - dji PHANTOM 2 VISION+ User Manual

Remote Controller
Operating Frequency
Communication Distance (open area)
Receiver Sensitivity (1%PER)
Transmitting Power (EIRP)
Working Current/Voltage
Battery
Range Extender
Operating Frequency
Communication Distance (open area)
Transmitting Power
Power Consumption

3 Troubleshooting (FAQ)

3.1 How to solve large margin(s) mid-point error?
If the Remote Controller stick(s) mid-point margin of error is too big, the motors will fail to start when you execute the
CSC and the Phantom will not take off. The below are some possible ixes for this.
(1) One of the Remote Controller's stick positions (except the throttle stick) is not centered when powering on the
Phantom 2 Vision+.
Solution: Place all Remote Controller sticks at their mid-point positions and then power cycle the Phantom 2 Vision+
to re-record the mid-point.
(2) The Remote Controller sticks have been trimmed, leading to a deviation in the mid-point position.
Solution: Use Assistant to perform a Remote Controller calibration.
a) Connect to Assistant, tap Basic -> RC -> Command Sticks Calibration and push all Remote Controller sticks
through their complete travel range to see if any stick cannot reach its outermost position.
b) Power cycle the Phantom 2 Vision+. Power cycling is required.
c) Re-attempt Remote Controller calibration in Assistant.
If the above solutions do not solve your issue, please send your Remote Controller to DJI Customer service for repair.
3.2 How to restore a video ile if power is turned off during a recording session?
Solution: Keep or place the Micro-SD card back into the camera. Power cycle the camera and wait about 30 seconds for
the video ile to be restored.
3.3 Failure to acquire the SSID.
Solution: Double check whether both the camera and Range Extender are powered on and the power switch of the
camera is switched to "Wi-Fi ON."
3.4 What to do if Phantom 2 Vision+ is out of sight and the Wi-Fi connections is lost?
Solution: Turn off the Remote Controller to trigger the Failsafe mode and the aircraft will start to ly back, descend, and
land at the Home point. Please make sure there are no obstacles between the Phantom and the home point and that you
are familiar with the procedure for regaining control.
3.5 Wi-Fi connection fails all the time.
Solution: Double check the current Wi-Fi connection status of the mobile device. The mobile device may be connecting
to other Wi-Fi networks after a connection breaks with the Phantom 2 Vision+.
3.6 Files fail to synchronize.
Solution: Video iles that are too large (ile sizes close to 4GB) cannot be synchronized to the mobile device. Some
mobile devices do not support the synchronization of the 1080i60 video iles.
5.728 GHz - 5.85 GHz
CE Compliance: 400m; FCC Compliance: 800m
-93dBm
CE Compliance: 25mW; FCC Compliance: 100mW
120mA@3.7V
2000mAh rechargeable LiPo battery
2412MHz - 2462MHz
500m - 700m
20dBm
2W
Appendix
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