Planet ICA-H652 User Manual page 115

H.264 36x Outdoor Speed Dome Internet Camera
ICA-H652
[ICA-H652] After upgrading firmware, why can't I see the MJPEG video format via web
Q4
browser?
That's because the system comes with the newer video format, and the PC needs to install
the newer DC Viewer software to enable to see video on PC properly.
Ans:
Please go to "Control Panel -> Add or Remove Programs" to remove old DC Viewer software
first. Then connect to IP camera via web browser and it will prompt to install the new DC
Viewer software in the PC.
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