IBM System x3200 Problem Determination And Service Manual page 69

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, System x3200 Types 4362 and 4363," on page 67 to determine which
components are customer replaceable units (CRU) and which components are field replaceable units
(FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error code Description
302-xxx-xxx Failed mouse test.
305-xxx-xxx Failed video monitor test.
405-199-00n Failed. No good link! Check loopback plug.
For single/dual port, n >= 0
405-xxx-000 Failed Ethernet test on controller on the
system board.
Action
1. Reseat the mouse cable.
2. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Mouse
b. (Trained service technician only) System
board
1. Reseat the monitor cable.
2. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Monitor
b. (Trained service technician only) System
board
1. Make sure that the loopback plug is a gigabit
loopback plug.
2. Make sure that the loopback plug is tight in the
slot (a green LED blinks on the port).
3. On a dual-port server, use two loopback plugs at
the same time, one in each port.
4. Replace the loopback plug.
1. Run the Configuration/Setup Utility program.
Make sure that:
v The Ethernet adapter is not disabled
v The BIOS code is at the latest level
2. Reseat the Ethernet adapter.
3. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Ethernet adapter
b. (Trained service technician only) System
board
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Chapter 2. Diagnostics