Page 1 System x3200 M2 Types 4367 and 4368 Problem Determination and Service Guide...
Page 3 System x3200 M2 Types 4367 and 4368 Problem Determination and Service Guide...
Page 4 Note: Before using this information and the product it supports, read the general information in Appendix B, “Notices,” on page 233, and the Warranty and Support Information document on the IBM System x Documentation CD. Tenth Edition (October April 2010) ©...
Page 6 Removing an IBM Remote Supervisor Adapter II SlimLine ..102 Installing an IBM Remote Supervisor Adapter II SlimLine ..102 Removing and replacing FRUs ....105 Removing a non-hot-swap power supply .
Page 7 Hardware service and support ....232 IBM Taiwan product service ....232 Appendix B.
Page 8 Japan Electronics and Information Technology Industries Association (JEITA) statement ......239 Korea Communications Commission (KCC) statement ..239 Russia Electromagnetic Interference (EMI) Class A statement .
Page 9: Safety
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet. Antes de instalar este produto, leia as Informações sobre Segurança. Antes de instalar este producto, lea la información de seguridad. Läs säkerhetsinformationen innan du installerar den här produkten. © Copyright IBM Corp. 2008...
Page 10: Guidelines For Trained Service Technicians
Make sure that the insulation is not frayed or worn. 4. Remove the cover. 5. Check for any obvious non-IBM alterations. Use good judgment as to the safety of any non-IBM alterations. 6. Check inside the server for any obvious unsafe conditions, such as metal filings, contamination, water or other liquid, or signs of fire or smoke damage.
Page 11: Guidelines For Servicing Electrical Equipment
Guidelines for servicing electrical equipment Observe the following guidelines when you service electrical equipment: v Check the area for electrical hazards such as moist floors, nongrounded power extension cords, and missing safety grounds. v Use only approved tools and test equipment. Some hand tools have handles that are covered with a soft material that does not provide insulation from live electrical currents.
Page 12: Safety Statements
Safety statements Important: Each caution and danger statement in this document is labeled with a number. This number is used to cross reference an English-language caution or danger statement with translated versions of the caution or danger statement in the Safety Information document.
Page 13 Statement 1: DANGER Electrical current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: v Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. v Connect all power cords to a properly wired and grounded electrical outlet.
Page 14 Statement 2: CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer.
Page 15 Statement 3: CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following: v Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device.
Page 16 Statement 4: ≥ 18 kg (39.7 lb) ≥ 32 kg (70.5 lb) ≥ 55 kg (121.2 lb) CAUTION: Use safe practices when lifting. Statement 5: CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device.
Page 17 Statement 8: CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components.
Page 18 Statement 15: CAUTION: Make sure that the rack is secured properly to avoid tipping when the server unit is extended. System x3200 M2 Types 4367 and 4368: Problem Determination and Service Guide...
Page 19: Chapter 1. Introduction
Replaceable components are of three types: v Tier 1 customer replaceable unit (CRU): Replacement of Tier 1 CRUs is your responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged for the installation. v Tier 2 customer replaceable unit: You may install a Tier 2 CRU yourself or request IBM to install it, at no additional charge, under the type of warranty service that is designated for the server.
Page 20: Notices And Statements In This Document
These updates are available from the IBM Web site. To check for updated documentation and technical updates, complete the following steps.
Page 21: Features And Specifications
Features and specifications The following information is a summary of the features and specifications of the server. Depending on the server model, some features might not be available, or some specifications might not apply. Table 1. Features and specifications Microprocessor: Fans: Environment: ™...
Page 22: Server Controls, Leds, And Power
Server controls, LEDs, and power This section describes the controls and light-emitting diodes (LEDs) and how to turn the server on and off. Front view The following illustration shows the controls, LEDs, and connectors on the front of the server. Power-on Power-control button...
Page 23 LED. If this amber status LED for a drive is lit, it indicates that the associated hard disk drive has failed. If an optional IBM ServeRAID controller is installed in the server and the LED flashes slowly (one flash per second), it indicates that the drive is being rebuilt.
Page 24: Rear View
Rear view The following illustration shows the connectors and LEDs on the rear of the server. Power cord AC power LED DC power LED Serial 2 (Com2) Parallel Serial 1 (Com1) Video USB 3 and 4 Ethernet transmit/ receive activity LED (amber) Ethernet connector...
Page 25: Server Power Features
Ethernet link status LED This LED is on the Ethernet connector on the rear of the server. When this LED is lit, it indicates that there is an active connection on the Ethernet port. Remote Supervisor Adapter II SlimLine/Ethernet connector Use this connector to connect the Remote Supervisor Adapter II SlimLine to a network.
Page 26 CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.
Page 27: Connectors, Leds, And Jumpers
Connectors, LEDs, and jumpers The illustrations in this section show the connectors, light-emitting diodes (LEDs), and jumpers on the system board. The illustrations might differ slightly from your hardware. System-board internal connectors The following illustration shows the internal connectors on the system board. Main power Microprocessor fan Microprocessor...
Page 28: System-Board External Connectors
System-board external connectors The following illustration shows the external input/output (I/O) connectors on the system board. Power cord AC power LED DC power LED Serial 2 (Com2) Parallel Serial 1 (Com1) Video USB 3 and 4 Ethernet transmit/ receive activity LED (amber) Ethernet connector...
Page 29: System-Board Optional-Devices Connectors
System-board optional-devices connectors The following illustration shows the system-board connectors for user-installable optional devices. DIMM 1 DIMM 2 DIMM 3 DIMM 4 Remote Supervisor Adapter II Slim Line Slot 1, PCI Express x8 Slot 2, PCI Express x4 (x1) Slot 3, PCI-X 64-bit 133 MHz Slot 4, PCI 32-bit 33 MHz Slot 5, PCI 32-bit 33 MHz Chapter 1.
Page 30: System-Board Leds
System-board LEDs The following illustration shows the LEDs on the system board. Microprocessor fan LED DIMM 1 DIMM 2 DIMM 3 DIMM 4 Board VRD fault LED Standby power LED Hard drive fan LED System fan LED Slot 1, PCI Express x8 LED Slot 2, PCI Express x4 LED Slot 3, PCI-X 64-bit 133 MHz LED Mini-PCI slot...
Page 31: System-Board Jumpers
System-board jumpers The following illustration shows the jumpers on the system board. Boot block jumper (JP6) Clear CMOS jumper (JP1) Mini-BMC force update jumper (JP3) The following table describes the function of each jumper block. Table 2. System-board jumper blocks Jumper number Jumper name Jumper setting...
Page 32 System x3200 M2 Types 4367 and 4368: Problem Determination and Service Guide...
Page 33: Chapter 2. Configuration Information And Instructions
Updating the firmware The firmware for the server is periodically updated and is available for download on the Web. Go tohttp://www.ibm.com/systems/support/ to check for the latest level of firmware, such as BIOS code, vital product data (VPD) code, device drivers, and service processor firmware.
Page 34: Using The Configuration/Setup Utility Program
data, and to remotely manage a network. For information about using these programs, see “Using the mini-baseboard management controller utility programs” on page 23. v Boot Menu program The Boot Menu program is part of the BIOS code. Use it to override the startup sequence that is set in the Configuration/Setup Utility program and temporarily assign a device to be first in the startup sequence.
Page 35 2. When the message Press F1 for Configuration/Setup, Press F12 for Boot Menu is displayed, press F1. (This prompt is displayed on the screen for only a few seconds. You must press F1 quickly.) If you have set both a power-on password and an administrator password, you must type the administrator password to access the full Configuration/Setup Utility menu.
Page 36 – Remote Console Redirection Select this choice to enable and configure serial remote video and keyboard redirection. – Internal Floppy Support Select this choice to disable or enable the diskette drive. – SATA Programming Interface Select this choice to disable, enable, or configure the Serial ATA. To comply with the 4690 OS requirement, this option provides a Legacy Only (4690) mode that you can select from the menu.
Page 37 Select this choice to view the Startup Sequence Options menu. The startup sequence specifies the order in which the server checks devices to find a boot record. The server starts from the first boot record that it finds. v Advanced Setup Select this choice to change values for advanced hardware features, such as CPU options and PCI configuration.
Page 38 - BMC Serial Port Access Mode Select this choice to set the mini-BMC access mode for the system serial port. Shared is the default setting. You can choose from the following access modes: Shared The serial port is available for use by POST and the operating system, however, the mni-BMC can still monitor the serial data for a take-control sequence.
Page 39: Using The Serverguide Setup And Installation Cd
CD or purchase the CD from the ServerGuide fulfillment Web site at http://www.ibm.com/systems/management/serverguide/ sub.html. To download the free image, click IBM Service and Support Site. The ServerGuide program has the following features: v An easy-to-use interface...
Page 40: Serverguide Features
When you use the ServerGuide Setup and Installation CD, you do not need setup diskettes. You can use the CD to configure any supported IBM server model. The setup program provides a list of tasks that are required to set up the server model.
Page 41: Using The Mini-Baseboard Management Controller Utility Programs
2. Under Product support, click System x. 3. Under Popular links, click Software and device drivers. 4. Click IBM System x3200 M2 to display the matrix of downloadable files for the server. 5. From the BMC software, copy the files bmc.exe and Init.ini to a setup utility diskette.
Page 42 2. Under Product support, click System x. 3. Under Popular links, click Software and device drivers. 4. Click IBM System x3200 M2 to display the matrix of downloadable files for the server. 5. From the BMC software, copy the file bmc_cfg.exe to a configuration utility diskette.
Page 43 2. Under Product support, click System x. 3. Under Popular links, click Software and device drivers. 4. Click IBM System x3200 M2 to display the matrix of downloadable files for the server. 5. From the BMC software, copy the file Flash.exe to a firmware update diskette.
Page 44: Using The Boot Menu Program
2. Under Product support, click System x. 3. Under Popular links, click Software and device drivers. 4. Click IBM System x3200 M2 to display the matrix of downloadable files for the server. 5. From the BMC software, use the information on the CD to install and use the program.
Page 45: Configuring The Broadcom Netxtreme Gigabit Ethernet Controller
Broadcom NetXtreme Gigabit Ethernet Software CD that comes with the server. To find updated information about configuring the controller, complete the following steps. Note: Changes are made periodically to the IBM Web site. The actual procedure might vary slightly from what is described in this document. 1. Go to http://www.ibm.com/systems/support/ 2.
Page 46: Starting The Lsi Configuration Utility Program
Use this option to create an integrated mirror enhanced array of three to eight disks, including up to two optional hot spares. All data on the array disks will be deleted. – Integrated Striping (IS) (also known as RAID 0) Use this option to create an integrated striping array of two to eight disks.
Page 47: Setting Up A Remote Supervisor Adapter Ii Slimline
Plug-in. v Make sure that the server has an Internet connection, so that you can download software and firmware from the IBM support Web site during the installation process. v If you plan to configure Simple Network Management Protocol (SNMP) trap alerts on the Remote Supervisor Adapter II SlimLine, install and compile the management information base (MIB) on the SNMP manager.
Page 48: Cabling The Remote Supervisor Adapter Ii Slimline
Cabling the Remote Supervisor Adapter II SlimLine You can manage the server remotely through the Remote Supervisor Adapter II SlimLine by using one of the user interfaces and one of the connection methods that are described in the following table. Table 4.
Page 49: Completing The Setup
Firmware-update utility program To download and install the software and firmware, complete the following steps. Note: Changes are made periodically to the IBM Web site. The actual procedure might vary slightly from what is described in this document. 1. Go to http://www.ibm.com/systems/support/.
Page 50 System x3200 M2 Types 4367 and 4368: Problem Determination and Service Guide...
Page 51: Chapter 3. Parts Listing, System X3200 M2 Types 4367 And 4368
M2 Types 4367 and 4368 server, except as specified otherwise in Table 5 on page 34. For an updated parts listing on the Web, complete the following steps. Note: Changes are made periodically to the IBM Web site. The actual procedure might vary slightly from what is described in this document.
Page 52: Replaceable Server Components
Replaceable components are of three types: v Tier 1 customer replaceable unit (CRU): Replacement of Tier 1 CRUs is your responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged for the installation. v Tier 2 customer replaceable unit: You may install a Tier 2 CRU yourself or request IBM to install it, at no additional charge, under the type of warranty service that is designated for your server.
Page 53 Table 5. Parts listing, Types 4367 and 4368 (continued) CRU part CRU part number number FRU part Index Description (Tier 1) (Tier 2) number Hard disk drive, SAS, 3.5-inch 146 GB, 15K, hot-swap, 39R7350 with tray (optional) Hard disk drive, SAS, 3.5-inch 300 GB, 15K, hot-swap, 43X0805 with tray (optional) Hard disk drive, SAS, 2.5-inch 73 GB, 10K, hot-swap, with...
Page 54 Table 5. Parts listing, Types 4367 and 4368 (continued) CRU part CRU part number number FRU part Index Description (Tier 1) (Tier 2) number Microprocessor, 800 MHz/2M, 2.4 GHz dual-core (type 44E7641 4367 models 22x, E1x) (type 4368 model 22x) Microprocessor, 1333 MHz/6M, 2.5 GHz quad-core 44E7589 (models 42x)
Page 55 Table 5. Parts listing, Types 4367 and 4368 (continued) CRU part CRU part number number FRU part Index Description (Tier 1) (Tier 2) number Memory, 2 GB DDR2/800 MHz (type 4367 model E4x) 46C7427 System fan, rear (all models) 25R8829 Access panel (all models) 25R8859 Alcohol wipe...
Page 56 Table 5. Parts listing, Types 4367 and 4368 (continued) CRU part CRU part number number FRU part Index Description (Tier 1) (Tier 2) number Bracket, RSA2 (all models) 41Y9086 Cable, 18-inch SATA signal (all models) 39Y9810 Cable, 1Mx4 SAS-Mini (optional) 39R6530 Cable, 3Mx4 SAS-Mini (optional) 39R6532...
Page 57 Table 5. Parts listing, Types 4367 and 4368 (continued) CRU part CRU part number number FRU part Index Description (Tier 1) (Tier 2) number Kit, miscellaneous parts (all models) contains: 39Y9773 v Adapter, blank SCSI knock-out (1) v Bracket, I/O (6) v Bracket, key holder (1) v Bumper, 1/4"...
Page 58: Product Recovery Cds
Product recovery CDs Table 6 describes the product recovery CD CRUs. Table 6. Product recovery CDs Description CRU part number Microsoft Windows 2003 Small Business Server Standard 44W4028 Edition R2 w/SP2, English Microsoft Windows 2003 Small Business Server Standard 44W4029 Edition R2 w/SP2, French Microsoft Windows 2003 Small Business Server Standard 44W4030...
Page 59 Table 6. Product recovery CDs (continued) Description CRU part number Microsoft Windows 2003 Server Standard 32b Edition R2 44W4050 w/SP2, 1-4 Processors, Spanish Microsoft Windows 2003 Server Standard 32b Edition R2 44W4051 w/SP2, 1-4 Processors, Traditional Chinese Microsoft Windows 2003 Server Standard 32b Edition R2 44W4053 w/SP2, 1-4 Processors, Simplified Chinese Microsoft Windows 2003 Server Standard 32b Edition R2...
Page 60 Table 6. Product recovery CDs (continued) Description CRU part number Microsoft Windows 2003 Server Enterprise 32b Edition R2 44W4072 w/SP2, 1-8 Processors, Japanese Microsoft Windows 2003 Server Enterprise 32b Edition R2 44W4073 w/SP2, 1-8 Processors, Korean Microsoft Windows 2003 Server Enterprise 64b Edition R2 44W4074 w/SP2, 1-2 Processors, English Microsoft Windows 2003 Server Enterprise 64b Edition R2...
Page 61 Table 6. Product recovery CDs (continued) Description CRU part number Microsoft Windows 2008 Enterprise Edition R2 1-8 Processor, 81Y2020 Traditional Chinese Microsoft Windows 2008 Enterprise Edition R2 1-8 Processor, 81Y2021 multilingual Microsoft Windows 2008 Enterprise Edition R2 1-8 Processor, 81Y2022 Simplified Chinese Microsoft Windows 2008 Enterprise Edition R2 1-8 Processor, 81Y2023...
Page 62: Power Cords
Power cords For your safety, IBM provides a power cord with a grounded attachment plug to use with this IBM product. To avoid electrical shock, always use the power cord and plug with a properly grounded outlet. IBM power cords used in the United States and Canada are listed by Underwriter's Laboratories (UL) and certified by the Canadian Standards Association (CSA).
Page 63 Table 7. Power cords (continued) IBM power cord part number Used in these countries and regions 39M5151 Abu Dhabi, Bahrain, Botswana, Brunei Darussalam, Channel Islands, China (Hong Kong S.A.R.), Cyprus, Dominica, Gambia, Ghana, Grenada, Iraq, Ireland, Jordan, Kenya, Kuwait, Liberia,...
Page 64 System x3200 M2 Types 4367 and 4368: Problem Determination and Service Guide...
Page 65: Chapter 4. Removing And Replacing Server Components
Replaceable components are of three types: v Tier 1 customer replaceable unit (CRU): Replacement of Tier 1 CRUs is your responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged for the installation. v Tier 2 customer replaceable unit: You may install a Tier 2 CRU yourself or request IBM to install it, at no additional charge, under the type of warranty service that is designated for your server.
Page 66: System Reliability Guidelines
When you are finished working on the server, reinstall all safety shields, guards, labels, and ground wires. v For a list of supported optional devices for the server, see http://www.ibm.com/ servers/eserver/serverproven/compat/us/. System reliability guidelines...
Page 67: Working Inside The Server With The Power On
Working inside the server with the power on Attention: Static electricity that is released to internal server components when the server is powered-on might cause the server to halt, which might result in the loss of data. To avoid this potential problem, always use an electrostatic-discharge wrist strap or other grounding system when working inside the server with the power on.
Page 68: Handling Static-Sensitive Devices
Handling static-sensitive devices Attention: Static electricity can damage the server and other electronic devices. To avoid damage, keep static-sensitive devices in their static-protective packages until you are ready to install them. To reduce the possibility of damage from electrostatic discharge, observe the following precautions: v Limit your movement.
Page 69: Connecting The Cables
Connecting the cables You must turn off the server before you connect any cables to or disconnect any cables from the server. Note: If the cable that you are connecting or disconnecting is a USB cable, however, you do not have to turn off the server. See the documentation that comes with optional devices for additional cabling instructions.
Page 70: Removing And Replacing Tier 1 Crus
Removing and replacing Tier 1 CRUs Replacement of Tier 1 CRUs is your responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged for the installation. The illustrations in this document might differ slightly from your hardware.
Page 71: Installing The Side Cover
Installing the side cover Attention: For proper cooling and airflow, replace the side cover before you turn on the server. Operating the server for extended periods of time (more than 30 minutes) with the side cover removed might damage server components. To install the side cover, complete the following steps: 1.
Page 72: Removing The Lower Bezel
Removing the lower bezel When you work with some devices, such as the drives in bays 4 through 7 (or bays 4 through 11 for some 2.5 inch hard disk drive models), you must first remove the lower bezel to access the devices. To remove the lower bezel, complete the following steps: 1.
Page 73: Installing The Lower Bezel
Installing the lower bezel To install the lower bezel, complete the following steps: 1. Insert the two bottom tabs on the lower bezel into the corresponding holes in the front of the chassis. 2. Rotate the top of the lower bezel up to the chassis; then, press the blue release tab on the right side of the lower bezel and completely close the lower bezel until it locks securely into place.
Page 74: Removing The Upper Bezel
Removing the upper bezel When you work with some devices, such as the drives in bays 1 through 3, you must first remove the upper bezel to access the devices. To remove the upper bezel, complete the following steps: 1. Read the safety information that begins on page vii and “Installation guidelines” on page 47.
Page 75: Installing The Upper Bezel
Installing the upper bezel To install the upper bezel, complete the following steps: 1. Insert the two tabs on the right-side of the upper bezel into the corresponding holes on the right side of the chassis. 2. Rotate the upper bezel to the left side of the chassis until the bezel clips are aligned with the corresponding indentations on the left side of the chassis and it snaps into place.
Page 76: Removing An Adapter
Removing an adapter To remove an adapter, complete the following steps: 1. Read the safety information that begins on page vii and “Installation guidelines” on page 47. 2. Turn off the server and all attached devices; then, disconnect all power cords and external cables.
Page 77: Installing An Adapter
9. If you are instructed to return the adapter, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Installing an adapter For information about the types of adapters that the server supports and other information that you might consider when you install an adapter, see the User’s Guide.
Page 78 the expansion slot. For a full-length adapter, make sure that the front edge of the adapter is correctly seated in the correct slot in the front adapter-retention bracket. Rear adapter retention bracket Expansion-slot screw Adapter Left side Right side Front adapter retention bracket 6.
Page 79: Removing And Installing Internal Drives
Removing and installing internal drives See the User’s Guide for information about the types of drives that the server supports and other important information. The following figures show the locations of the drive bays in the server. Some models have seven drive bays, and some models have eleven drive bays.
Page 80 Removing a CD or DVD drive To remove a CD or DVD drive, complete the following steps: 1. Read the safety information that begins on page vii and “Installation guidelines” on page 47. 2. Turn off the server and all attached devices; then, disconnect all power cords and external cables.
Page 81 Installing a CD or DVD drive To install a CD or DVD drive, complete the following steps: 1. If you are replacing a removed drive with a new drive, make sure that: v You have all the cables and other equipment that is specified in the documentation that comes with the new drive.
Page 82 Statement 3: CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following: v Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device.
Page 83: Removing A Tape Drive
5. Push the drive into the bay. 6. Connect the power and signal cables to the drive. Note: Route the signal cable so that it does not block the airflow to the rear of the drives or over the microprocessor and dual inline memory modules (DIMMs).
Page 84: Installing A Tape Drive
EMC shield Tape drive Drive retainer clip 9. If you are instructed to return the drive, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Installing a tape drive To install a tape drive, complete the following steps: 1.
Page 85 EMC shield Tape drive Drive retainer clip 10. Push the drive into the bay. Note: A tape drive can be installed in bay 1 or bay 2 11. Connect one end of the applicable signal cable into the rear of the drive and make sure that the other end of this cable is connected into the applicable connector on the system board.
Page 86: Installing A Hot-Swap Hard Disk Drive
Server model with four hot-swap drive Server model with eight hot-swap drive bays bays Drive-tray Drive-tray assembly assembly Drive tray handle (in open position) Drive tray handle (in open position) Bezel 5. Grasp the handle of the drive assembly that is to be replaced and pull the assembly out of the bay.
Page 87 Server model with four hot-swap drive Server model with eight hot-swap drive bays bays Drive-tray Drive-tray assembly assembly Drive tray handle (in open position) Drive tray handle (in open position) Bezel 1. Touch the static-protective package that contains the drive to any unpainted metal surface on the server;...
Page 88 Removing a simple-swap hard disk drive This procedure applies only to server models that have simple-swap SATA hard disk drives. Attention: Simple-swap hard disk drives are not hot-swappable. Disconnect all power from the server before you remove or install a simple-swap hard disk drive. To remove a simple-swap hard disk drive, complete the following steps: 1.
Page 89 Installing a simple-swap hard disk drive This procedure applies only to server models that have simple-swap SATA hard disk drives. See the User's Guide for information about the installation sequence and other important information. Attention: Simple-swap hard disk drives are not hot-swappable. Disconnect all power from the server you remove or install a simple-swap hard disk drive.
Page 90: Removing A Hot-Swap Power Supply
Removing a hot-swap power supply This procedure applies only to server models that have hot-swap power supplies. See “Removing a non-hot-swap power supply” on page 105 for information about the removal of a non-hot-swap power supply. When you remove or install a hot-swap power supply, observe the following precautions.
Page 91 To remove a hot-swap power supply, complete the following steps: 1. Read the safety information that begins on page vii and “Installation guidelines” on page 47. 2. Disconnect the power cord from the power supply that is to be removed. 3.
Page 92: Installing A Hot-Swap Power Supply
Installing a hot-swap power supply This procedure applies only to server models that have hot-swap power supplies. See “Installing a non-hot-swap power supply” on page 107 for information about the installation of a non-hot-swap power supply. To install a hot-swap power supply, complete the following steps: 1.
Page 93: Removing A Memory Module
Removing a memory module To remove a dual inline memory module (DIMM), complete the following steps: 1. Read the safety information that begins on page vii and “Installation guidelines” on page 47. 2. Turn off the server and all attached devices; then, disconnect all power cords and external cables.
Page 94: Installing A Memory Module
Installing a memory module Note: If you are replacing a faulty DIMM, make sure that the replacement DIMM is the correct type of memory. If you are adding DIMMs, install the DIMMs in the sequence shown in the following table. See the User’s Guide for additional information about the type of memory that is compatible with the server.
Page 95: Removing And Replacing Tier 2 Crus
Removing and replacing Tier 2 CRUs You may install a Tier 2 CRU yourself or request IBM to install it, at no additional charge, under the type of warranty service that is designated for the server. The illustrations in this document might differ slightly from your hardware.
Page 96 Statement 2: CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer.
Page 97: Removing The Rear System Fan
Removing the rear system fan Attention: v Replace a failed fan within 48 hours. v To ensure proper cooling and airflow, do not operate the server for more than 30 minutes with the side cover removed. To remove the rear system fan, complete the following steps: 1.
Page 98: Installing The Rear System Fan
Installing the rear system fan Attention: v Replace a failed fan within 48 hours. v To ensure proper cooling and airflow, do not operate the server for more than 30 minutes with the side cover removed. To install the rear system fan, complete the following steps: 1.
Page 99: Removing The Hard Disk Drive Fan Assembly
Removing the hard disk drive fan assembly This procedure applies only to server models that have a hard disk drive fan assembly. Attention: v Replace a failed fan within 48 hours. v To ensure proper cooling and airflow, do not operate the server for more than 30 minutes with the side cover removed.
Page 100 Slot Release tabs Hard disk drive fan assembly 8. Remove the cable from the slot on the hard disk drive fan assembly; then, rotate the assembly away from the drive cage and remove the assembly from the drive cage. 9. If you are instructed to return the hard disk drive fan assembly, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.
Page 101: Installing The Hard Disk Drive Fan Assembly
Installing the hard disk drive fan assembly This procedure applies only to server models that have a hard disk drive fan assembly. Attention: v Replace a failed fan within 48 hours. v To ensure proper cooling and airflow, do not operate the server for more than 30 minutes with the side cover removed.
Page 102: Removing The Simple-Swap Backplate
2. Route the hard disk drive signal and power cables through the slots on the edge of the hard disk drive fan assembly. Make sure that the cables will not be pinched between the hard disk drive assembly and the hard disk drive backplane when the assembly is installed.
Page 103 Retaining tab Retaining latch Simple-swap backplate Drive cage release tab Locating pins 11. Lift the simple-swap backplate out of the lower lip on the drive cage and set it aside. 12. If you are instructed to return the simple-swap backplate, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.
Page 104: Installing The Simple-Swap Backplate
Installing the simple-swap backplate This procedure applies only to server models with the simple-swap SATA backplate installed on the back of the hard disk drive cage. To install the simple-swap backplate, complete the following steps. 1. Position the bottom edge of the simple-swap backplate on the lower lip of the drive cage.
Page 105: Removing The Sas/Sata Hard Disk Drive Backplane
Removing the SAS/SATA hard disk drive backplane This procedure applies only to hot-swap server models with a SAS/SATA hard disk drive backplane installed on the back of the hard disk drive cage. To remove the SAS/SATA hard disk drive backplane, complete the following steps: 1.
Page 106: Installing The Sas/Sata Hard Disk Drive Backplane
12. If you are instructed to return the SAS/SATA hard disk drive backplane, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Installing the SAS/SATA hard disk drive backplane This procedure applies only to hot-swap server models with a SAS/SATA hard disk drive backplane installed on the back of the hard disk drive cage.
Page 107: Removing The Front-Panel Assembly
Removing the front-panel assembly To remove the front-panel assembly, complete the following steps: 1. Read the safety information that begins on page vii and “Installation guidelines” on page 47. 2. Turn off the server and all attached devices; then, disconnect all power cords and external cables.
Page 108: Installing The Front-Panel Assembly
Installing the front-panel assembly To install the front-panel assembly, complete the following steps: 1. Position the front end of the front-panel assembly in the channel above drive bay 1 on the left side of the chassis. 2. Push the front-panel assembly toward the front of the chassis until it clicks into place.
Page 109: Removing The Rear Adapter Retention Bracket
8. Squeeze the spring clips on the sides of the front USB connector assembly and pull the assembly out of the back of the housing. 9. Carefully pull the front USB cable out of the opening in the chassis. 10. If you are instructed to return the front USB connector assembly, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.
Page 110: Installing The Rear Adapter Retention Bracket
Hinge pin Rear adapter retention bracket 6. If necessary, remove the Remote Supervisor Adapter II SlimLine retention tab and store it for future use. Installing the rear adapter retention bracket To install the rear adapter-retention bracket, complete the following steps: 1.
Page 111: Installing The Front Adapter-Retention Bracket
Installing the front adapter-retention bracket To install the front adapter-retention bracket, complete the following steps: 1. Insert one of the hinge pins on the front adapter-retention bracket into the metal hinge point on the fan cage assembly. 2. Rotate the other hinge pin on the front adapter-retention bracket into position and push the hinge pin into the other metal hinge point.
Page 112: Removing The Hot-Swap Power Supply Cage
Removing the hot-swap power supply cage This procedure applies only to server models that have hot-swap power-supplies. To remove the power-supply cage, complete the following steps: 1. Read the safety information that begins on page vii and “Installation guidelines” on page 47. 2.
Page 113: Installing The Hot-Swap Power Supply Cage
Installing the hot-swap power supply cage This procedure applies only to server models that have hot-swap power-supplies. To install the hot-swap power supply cage, complete the following steps: 1. Place the power-supply cage into the chassis and slide it toward the rear of the server until the retaining clips engage the top of the chassis.
Page 114: Removing The Mini-Sas/Sata Controller
Removing the mini-SAS/SATA controller To remove the mini-SAS/SATA RAID controller, complete the following steps: 1. Read the safety information that begins on page vii and “Installation guidelines” on page 47. 2. Turn off the server and all attached devices; then, disconnect all power cords and external cables.
Page 115: Installing The Sas/Sata Controller
Installing the SAS/SATA controller To install the SAS/SATA RAID controller, complete the following steps: 1. Touch the static-protective package that contains the SAS/SATA controller to any unpainted surface on the outside of the server; then, remove the SAS/SATA controller from the package. 2.
Page 116: Installing The Optional Mini-Pci-X Enablement Card
Mini-PCI slot Mini-PCI-X enablement card Mini-PCI-X enablement card connector 6. Disconnect the mini-PCI-X enablement card from the mini-PCI-X enablement card connector; then, grasp the edges of the mini-PCI-X enablement card and pull it out of the mini-PCI slot. If the standoff comes away from the system board with the card, gently pull it out of the card and push it back into the hole on the system board.
Page 117: Removing The Ibm Serveraid-Mr10I Sas/Sata Controller
4. Reconnect the external cables and power cords; then, turn on the attached devices and turn on the server. Removing the IBM ServeRAID-MR10i SAS/SATA controller To remove the IBM ServeRAID-MR10i SAS/SATA controller from the server, complete the following steps: 1. Read the safety information that begins on page vii and “Installation guidelines”...
Page 118: Installing The Ibm Serveraid-Mr10I Sas/Sata Controller
Installing the IBM ServeRAID-MR10i SAS/SATA controller Some server models come with a IBM ServeRAID-MR10i SAS/SATA controller. The ServeRAID-MR10i SAS/SATA controller enables integrated RAID level-5 capability on hot-swap SAS models that support 2.5-inch and 3.5- inch SAS hard disk drives. To install and cable the ServeRAID-MR10i SAS/SATA controller, complete the following steps: 1.
Page 119 Hard disk drive cable 0 - 3 Hard disk drive cable 4 - 7 ServeRAID-MR10i SAS/SATA controller Battery Hard disk drive cable connector 4 - 7 Hard disk drive cable connector 0 - 3 Note: The drive cage should be in the open position. This illustration shows it in the closed position.
Page 120: Removing An Ibm Remote Supervisor Adapter Ii Slimline
Installing an IBM Remote Supervisor Adapter II SlimLine An optional IBM Remote Supervisor Adapter II SlimLine must be installed only in its dedicated connector on the system board. See “System-board internal connectors”...
Page 121 on page 9 for the location of this connector on the system board. After you install the Remote Supervisor Adapter II SlimLine, the systems-management Ethernet port on the rear of the server is active. To install a Remote Supervisor Adapter II SlimLine, complete the following steps: 1.
Page 122 Remote Supervisor II SlimLine adapter Remote Supervisor II SlimLine adapter retainer clip Remote Supervisor II SlimLine adapter support bracket 8. Press the Remote Supervisor Adapter II SlimLine firmly into the connector and under the retention clip on the Remote Supervisor Adapter II SlimLine support bracket.
Page 123: Removing And Replacing Frus
Removing and replacing FRUs Field replaceable units (FRUs) must be installed only by trained service technicians. Removing a non-hot-swap power supply This procedure applies only to server models that have a non-hot-swap power supply. See “Removing a hot-swap power supply” on page 72 for information about the removal of a hot-swap power supply.
Page 124 To remove a non-hot-swap power supply, complete the following steps: 1. Read the safety information that begins on page vii and “Installation guidelines” on page 47. 2. Turn off the server and all attached devices; then, disconnect all power cords and external cables.
Page 125: Installing A Non-Hot-Swap Power Supply
Installing a non-hot-swap power supply This procedure applies only to server models that have a non-hot-swap power supply. See “Installing a hot-swap power supply” on page 74 for information about the installation of a hot-swap power supply. To install a non-hot-swap power supply, complete the following steps: 1.
Page 126 Figure 1. Connectors P2 and P11 4. Connect the remaining cables from the power supply to the system board and all internal components. 5. Install the side cover (see “Installing the side cover” on page 53). 6. Lock the side cover if you unlocked it during removal. 7.
Page 127: Removing The Microprocessor And Fan Sink
Removing the microprocessor and fan sink To remove the microprocessor and fan sink, complete the following steps: 1. Read the safety information that begins on page vii and “Installation guidelines” on page 47. 2. Turn off the server and all attached devices; then, disconnect all power cords and external cables.
Page 128 Attention: The microprocessor retention latch is spring-loaded when the microprocessor is in place. Releasing the latch too quickly or allowing it to spring upward can damage the microprocessor and surrounding components. 7. Release the microprocessor retention latch by pressing down on the end, moving it to the side, and slowly releasing it to the open (up) position.
Page 129: Installing A Microprocessor And Fan Sink
Installing a microprocessor and fan sink To install the microprocessor, complete the following steps: 1. Touch the static-protective package that contains the microprocessor to any unpainted metal surface on the server. Then, remove the microprocessor from the package. 2. Remove the protective cover, tape, or label from the surface of the microprocessor socket, if any is present.
Page 130: Thermal Grease
6. Install the fan sink: a. Make sure that the fan-sink retention lever is in the fully open position. Important: Be careful when you handle the microprocessor and fan sink. Do not contaminate the thermal material between them. Fan sink Retention module Retention lever b.
Page 131 Note: v Read the Safety information on page vii. v Read the “Installation guidelines” on page 47. v Read “Handling static-sensitive devices” on page 50. To replace damaged or contaminated thermal grease on the microprocessor and fan sink, complete the following steps: 1.
Page 132: Removing The System Board
Removing the system board To remove the system board, complete the following steps: 1. Read the safety information that begins on page vii and “Installation guidelines” on page 47. 2. Turn off the server and all attached devices; then, disconnect all power cords and external cables.
Page 133 Fan-sink mounting bracket slots System board mounting screws (8 places) 10. Slide the system board toward the front of the server to disengage the tabs on the fan sink mounting bracket from the slots on the bottom of the chassis; then, carefully lift the system board out of the server.
Page 134: Installing The System Board
Fan-sink retention module Fan-sink mounting bracket 12. If you are instructed to return the system board, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Installing the system board To install the system board, complete the following steps: 1.
Page 135 Fan-sink retention module Fan-sink mounting bracket 3. Insert the system board into the chassis and slide it toward the rear of the server until the tabs on the fan sink mounting bracket is fully engaged in the holes for fan sink mounting bracket slots on the bottom the chassis. Note: The tabs are fully engaged when the screw holes in the system board are aligned with the corresponding holes in the chassis.
Page 136 Fan-sink mounting bracket slots System board mounting screws (8 places) 4. Install the eight screws that secure the system board to the chassis. 5. Reinstall the Remote Supervisor Adapter II SlimLine support bracket with the two screws that you removed earlier. Remote Supervisor Adapter II SlimLine support bracket 6.
Page 137 v Microprocessor and fan sink (see “Installing a microprocessor and fan sink” on page 111). v Adapters (see “Installing an adapter” on page 59). 7. Press and hold the retaining tab on top of the cage; then, rotate the drive cage into the chassis until it locks into place.
Page 138 System x3200 M2 Types 4367 and 4368: Problem Determination and Service Guide...
Page 139: Chapter 5. Diagnostics
The Dynamic System Analysis (DSA) diagnostic programs are the primary method of testing the major components of the server. The DSA diagnostic programs are on the IBM Dynamic System Analysis Preboot Diagnostic CD. See “Diagnostic programs and messages” on page 155 for more information.
Page 140: Post Beep Codes
POST beep codes A beep code is a combination of short or long beeps or series of short beeps that are separated by pauses. For example, a “1-2-3” beep code is one short beep, a pause, two short beeps, and pause, and three short beeps. A beep code indicates that POST has detected a problem.
Page 141 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, System x3200 M2 Types 4367 and 4368,” on page 33 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 142: No-Beep Symptoms
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, System x3200 M2 Types 4367 and 4368,” on page 33 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 143: Error Logs
You can view the contents of the POST error log and the system-event/error log from the Configuration/Setup Utility program. You can view the contents of the Dynamic System Analysis (DSA) error log from the diagnostic programs on the IBM Dynamic System Analysis Preboot Diagnostic CD. For more information about the DSA diagnostic programs, see “Diagnostic programs and messages”...
Page 144 For information about using the diagnostic programs, see “Running the diagnostic programs” on page 156. To view the BMC system-event log that is generated by the mini-BMC controller from the diagnostic programs, complete the following steps: 1. If the server is running, turn off the server and all attached devices. 2.
Page 145: Post Error Codes
POST error codes The following table describes the POST error codes and suggested actions to correct the detected problems. v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, System x3200 M2 Types 4367 and 4368,”...
Page 146 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, System x3200 M2 Types 4367 and 4368,” on page 33 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 147 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, System x3200 M2 Types 4367 and 4368,” on page 33 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 148 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, System x3200 M2 Types 4367 and 4368,” on page 33 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 149 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, System x3200 M2 Types 4367 and 4368,” on page 33 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 150 PCI Express slots. Make sure that the startup (boot) device is positioned early in the scanning order. (For information about the scanning order, see the User’s Guide on the IBM System x Documentation CD). 3. Make sure that the settings for the adapter and all other adapters in the Configuration/Setup Utility program are correct.
Page 151 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, System x3200 M2 Types 4367 and 4368,” on page 33 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 152 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, System x3200 M2 Types 4367 and 4368,” on page 33 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 153 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, System x3200 M2 Types 4367 and 4368,” on page 33 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 154 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, System x3200 M2 Types 4367 and 4368,” on page 33 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 155: Checkout Procedure
Checkout procedure The checkout procedure is the sequence of tasks that you should follow to diagnose a problem in the server. About the checkout procedure Before you perform the checkout procedure for diagnosing hardware problems, review the following information: v Read the safety information that begins on page vii. v The DSA Preboot diagnostic programs provide the primary methods of testing the major components of the server, such as the system board, Ethernet controller, serial ports, and hard disk drives.
Page 156: Performing The Checkout Procedure
(see “Power-supply LEDs” on page 153). b. Turn off the server and all external devices. c. Check all internal and external devices for compatibility at http://www.ibm.com/servers/eserver/serverproven/compat/us/. d. Check all cables and power cords. e. Set all display controls to the middle positions.
Page 157: Troubleshooting Tables
Troubleshooting tables Use the troubleshooting tables to find solutions to problems that have identifiable symptoms. If you cannot find the problem in these tables, see “Running the diagnostic programs” on page 156 for information about testing the server. If you have just added new software or a new optional device and the server is not working, complete the following steps before you use the troubleshooting tables: 1.
Page 158: Diskette Drive Problems
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, System x3200 M2 Types 4367 and 4368,” on page 33 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 159: General Problems
General problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, System x3200 M2 Types 4367 and 4368,” on page 33 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 160: Intermittent Problems
All or some keys on the 1. Make sure that: keyboard do not work. v The keyboard is compatible with the server. See http://www.ibm.com/servers/ eserver/serverproven/compat/us/. v The keyboard cable is securely connected. v The server and the monitor are turned on.
Page 161 The mouse or pointing device 1. Make sure that: does not work. v The mouse is compatible with the server. See http://www.ibm.com/servers/ eserver/serverproven/compat/us/. v The mouse or pointing-device cable is securely connected to the server. v The mouse or pointing-device device drivers are installed correctly.
Page 162: Memory Problems
4. Make sure that there is no memory mismatch when the server contains more than the minimum memory configuration (one 512 MB DIMM) and that you have installed the correct number of DIMMs (see the User’s Guide on the IBM System x Documentation CD for information about the supported DIMM configuration).
Page 163: Microprocessor Problems
(Trained service technician only) System board Monitor or video problems Some IBM monitors have their own self-tests. If you suspect a problem with your monitor, see the documentation that comes with the monitor for instructions for testing and adjusting the monitor.
Page 164 76 mm (3 in.). b. Non-IBM monitor cables might cause unpredictable problems. 2. Reseat the monitor cable. 3. Reseat the Remote Supervisor Adapter II SlimLine (if one is installed).
Page 165: Optional-Device Problems
An IBM optional device that was 1. Make sure that: just installed does not work. v The device is designed for the server (see http://www.ibm.com/servers/ eserver/serverproven/compat/us/). v You followed the installation instructions that came with the device and the device is installed correctly.
Page 166: Power Problems
Power problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, System x3200 M2 Types 4367 and 4368,” on page 33 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 167: Serial Port Problems
Serial port problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, System x3200 M2 Types 4367 and 4368,” on page 33 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 168: Software Problems
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, System x3200 M2 Types 4367 and 4368,” on page 33 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 169: Universal Serial Bus (Usb) Port Problems
3. Make sure that the USB configuration options are set correctly in the Configuration/Setup Utility program. (For more information, see the User’s Guide on the IBM System x Documentation CD). 4. If you are using a USB hub, disconnect the USB device from the hub and connect it directly to the server.
Page 170: Error Leds
Error LEDs The following illustration shows the system-board LEDs. The system board has error LEDs that will help to locate the source of the error. Run the diagnostic programs to find out the cause of the error (see “Running the diagnostic programs” on page 156).
Page 171: Power-Supply Leds
1. Check the front-panel assembly on the front of the server. If the system-error LED is lit, it indicates that an error has occurred. 2. Check the front and rear of the server to determine whether any component LEDs are lit. 3.
Page 172 The following table describes the problems that are indicated by various combinations of the power-supply LEDs and the power-on LED on the front information panel and suggested actions to correct the detected problems. v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
Page 173: Diagnostic Programs And Messages
DSA is a system information collection and analysis tool that you can use to provide information to IBM service and support to aid in the diagnosis of the system problems. The DSA diagnostic programs comes on the IBM Dynamic System Analysis Preboot Diagnostic CD.
Page 174: Running The Diagnostic Programs
7. Select CD/DVD-ROM as the first startup device. 8. Press Esc two times to return to the Configuration/Setup Utility menu. 9. Insert the IBM Dynamic System Analysis Preboot Diagnostic CD into the CD or DVD drive. 10. Select Save & Exit Setup and follow the prompts. The diagnostic programs start.
Page 175: Diagnostic Text Messages
In the DSA GUI, select DSA Error Log from the System Information page. You can send the DSA error log file to IBM service and support to aid in diagnosing the server problems or you can use the DSA CLI copy command to copy the log to an external USB device.
Page 176 7. Run the test again. 8. If the problem remains, collect the data from the DSA event log and send it to IBM Service. For information about contacting and sending data to IBM Service, see http://www.ibm.com/ support/docview.wss?uid=psg1SERV- CALL. System x3200 M2 Types 4367 and 4368: Problem Determination and Service Guide...
Page 177 7. Run the test again. 8. If the problem remains, collect the data from the DSA event log and send it to IBM Service. For information about contacting and sending data to IBM Service, see http://www.ibm.com/ support/docview.wss?uid=psg1SERV- CALL. Chapter 5. Diagnostics...
Page 178 7. Run the test again. 8. If the problem remains, collect the data from the DSA event log and send it to IBM Service. For information about contacting and sending data to IBM Service, see http://www.ibm.com/ support/docview.wss?uid=psg1SERV- CALL. System x3200 M2 Types 4367 and 4368: Problem Determination and Service Guide...
Page 179 7. Run the test again. 8. If the problem remains, collect the data from the DSA event log and send it to IBM Service. For information about contacting and sending data to IBM Service, see http://www.ibm.com/ support/docview.wss?uid=psg1SERV- CALL. Chapter 5. Diagnostics...
Page 180 8. Run the test again. 9. If the problem remains, collect the data from the DSA event log and send it to IBM Service. For information about contacting and sending data to IBM Service, see http://www.ibm.com/ support/docview.wss?uid=psg1SERV- CALL. System x3200 M2 Types 4367 and 4368: Problem Determination and Service Guide...
Page 181 8. Run the test again. 9. If the problem remains, collect the data from the DSA event log and send it to IBM Service. For information about contacting and sending data to IBM Service, see http://www.ibm.com/ support/docview.wss?uid=psg1SERV- CALL. Chapter 5. Diagnostics...
Page 182 8. Run the test again. 9. If the problem remains, collect the data from the DSA event log and send it to IBM Service. For information about contacting and sending data to IBM Service, see http://www.ibm.com/ support/docview.wss?uid=psg1SERV- CALL. System x3200 M2 Types 4367 and 4368: Problem Determination and Service Guide...
Page 183 8. Run the test again. 9. If the problem remains, collect the data from the DSA event log and send it to IBM Service. For information about contacting and sending data to IBM Service, see http://www.ibm.com/ support/docview.wss?uid=psg1SERV- CALL. Chapter 5. Diagnostics...
Page 184 8. Run the test again. 9. If the problem remains, collect the data from the DSA event log and send it to IBM Service. For information about contacting and sending data to IBM Service, see http://www.ibm.com/ support/docview.wss?uid=psg1SERV- CALL. System x3200 M2 Types 4367 and 4368: Problem Determination and Service Guide...
Page 185 6. Run the test again. 7. If the problem remains, collect the data from the DSA event log and send it to IBM Service. For information about contacting and sending data to IBM Service, see http://www.ibm.com/ support/docview.wss?uid=psg1SERV- CALL. Chapter 5. Diagnostics...
Page 186 6. Run the test again. 7. If the problem remains, collect the data from the DSA event log and send it to IBM Service. For information about contacting and sending data to IBM Service, see http://www.ibm.com/ support/docview.wss?uid=psg1SERV- CALL. System x3200 M2 Types 4367 and 4368: Problem Determination and Service Guide...
Page 187 6. Run the test again. 7. If the problem remains, collect the data from the DSA event log and send it to IBM Service. For information about contacting and sending data to IBM Service, see http://www.ibm.com/ support/docview.wss?uid=psg1SERV- CALL. Chapter 5. Diagnostics...
Page 188 6. Run the test again. 7. If the problem remains, collect the data from the DSA event log and send it to IBM Service. For information about contacting and sending data to IBM Service, see http://www.ibm.com/ support/docview.wss?uid=psg1SERV- CALL. System x3200 M2 Types 4367 and 4368: Problem Determination and Service Guide...
Page 189 6. Run the test again. 7. If the problem remains, collect the data from the DSA event log and send it to IBM Service. For information about contacting and sending data to IBM Service, see http://www.ibm.com/ support/docview.wss?uid=psg1SERV- CALL. Chapter 5. Diagnostics...
Page 190 6. Run the test again. 7. If the problem remains, collect the data from the DSA event log and send it to IBM Service. For information about contacting and sending data to IBM Service, see http://www.ibm.com/ support/docview.wss?uid=psg1SERV- CALL. System x3200 M2 Types 4367 and 4368: Problem Determination and Service Guide...
Page 191 6. Run the test again. 7. If the problem remains, collect the data from the DSA event log and send it to IBM Service. For information about contacting and sending data to IBM Service, see http://www.ibm.com/ support/docview.wss?uid=psg1SERV- CALL. Chapter 5. Diagnostics...
Page 192 6. Run the test again. 7. If the problem remains, collect the data from the DSA event log and send it to IBM Service. For information about contacting and sending data to IBM Service, see http://www.ibm.com/ support/docview.wss?uid=psg1SERV- CALL. System x3200 M2 Types 4367 and 4368: Problem Determination and Service Guide...
Page 193 6. Run the test again. 7. If the problem remains, collect the data from the DSA event log and send it to IBM Service. For information about contacting and sending data to IBM Service, see http://www.ibm.com/ support/docview.wss?uid=psg1SERV- CALL. Chapter 5. Diagnostics...
Page 194 6. Run the test again. 7. If the problem remains, collect the data from the DSA event log and send it to IBM Service. For information about contacting and sending data to IBM Service, see http://www.ibm.com/ support/docview.wss?uid=psg1SERV- CALL. System x3200 M2 Types 4367 and 4368: Problem Determination and Service Guide...
Page 195 6. Run the test again. 7. If the problem remains, collect the data from the DSA event log and send it to IBM Service. For information about contacting and sending data to IBM Service, see http://www.ibm.com/ support/docview.wss?uid=psg1SERV- CALL Chapter 5. Diagnostics...
Page 196 6. Run the test again. 7. If the problem remains, collect the data from the DSA event log and send it to IBM Service. For information about contacting and sending data to IBM Service, see http://www.ibm.com/ support/docview.wss?uid=psg1SERV- CALL. System x3200 M2 Types 4367 and 4368: Problem Determination and Service Guide...
Page 197 6. Run the test again. 7. If the problem remains, collect the data from the DSA event log and send it to IBM Service. For information about contacting and sending data to IBM Service, see http://www.ibm.com/ support/docview.wss?uid=psg1SERV- CALL. Chapter 5. Diagnostics...
Page 198 6. Run the test again. 7. If the problem remains, collect the data from the DSA event log and send it to IBM Service. For information about contacting and sending data to IBM Service, see http://www.ibm.com/ support/docview.wss?uid=psg1SERV- CALL. System x3200 M2 Types 4367 and 4368: Problem Determination and Service Guide...
Page 199 6. Run the test again. 7. If the problem remains, collect the data from the DSA event log and send it to IBM Service. For information about contacting and sending data to IBM Service, see http://www.ibm.com/ support/docview.wss?uid=psg1SERV- CALL. Chapter 5. Diagnostics...
Page 200 6. Run the test again. 7. If the problem remains, collect the data from the DSA event log and send it to IBM Service. For information about contacting and sending data to IBM Service, see http://www.ibm.com/ support/docview.wss?uid=psg1SERV- CALL. System x3200 M2 Types 4367 and 4368: Problem Determination and Service Guide...
Page 201 6. Run the test again. 7. If the problem remains, collect the data from the DSA event log and send it to IBM Service. For information about contacting and sending data to IBM Service, see http://www.ibm.com/ support/docview.wss?uid=psg1SERV- CALL. Chapter 5. Diagnostics...
Page 202 6. Run the test again. 7. If the problem remains, collect the data from the DSA event log and send it to IBM Service. For information about contacting and sending data to IBM Service, see http://www.ibm.com/ support/docview.wss?uid=psg1SERV- CALL. System x3200 M2 Types 4367 and 4368: Problem Determination and Service Guide...
Page 203 6. Run the test again. 7. If the problem remains, collect the data from the DSA event log and send it to IBM Service. For information about contacting and sending data to IBM Service, see http://www.ibm.com/ support/docview.wss?uid=psg1SERV- CALL. Chapter 5. Diagnostics...
Page 204 6. Run the test again. 7. If the problem remains, collect the data from the DSA event log and send it to IBM Service. For information about contacting and sending data to IBM Service, see http://www.ibm.com/ support/docview.wss?uid=psg1SERV- CALL. System x3200 M2 Types 4367 and 4368: Problem Determination and Service Guide...
Page 205 6. Run the test again. 7. If the problem remains, collect the data from the DSA event log and send it to IBM Service. For information about contacting and sending data to IBM Service, see http://www.ibm.com/ support/docview.wss?uid=psg1SERV- CALL. Chapter 5. Diagnostics...
Page 206 6. Run the test again. 7. If the problem remains, collect the data from the DSA event log and send it to IBM Service. For information about contacting and sending data to IBM Service, see http://www.ibm.com/ support/docview.wss?uid=psg1SERV- CALL. System x3200 M2 Types 4367 and 4368: Problem Determination and Service Guide...
Page 207 6. Run the test again. 7. If the problem remains, collect the data from the DSA event log and send it to IBM Service. For information about contacting and sending data to IBM Service, see http://www.ibm.com/ support/docview.wss?uid=psg1SERV- CALL. Chapter 5. Diagnostics...
Page 208 6. Run the test again. 7. If the problem remains, collect the data from the DSA event log and send it to IBM Service. For information about contacting and sending data to IBM Service, see http://www.ibm.com/ support/docview.wss?uid=psg1SERV- CALL. System x3200 M2 Types 4367 and 4368: Problem Determination and Service Guide...
Page 209 10. Run the test again. 11. If the problem remains, collect the data from the DSA event log and send it to IBM Service. For information about contacting and sending data to IBM Service, see http://www.ibm.com/support/ docview.wss?uid=psg1SERV-CALL.
Page 210 10. Run the test again. 11. If the problem remains, collect the data from the DSA event log and send it to IBM Service. For information about contacting and sending data to IBM Service, see http://www.ibm.com/support/ docview.wss?uid=psg1SERV-CALL.
Page 211 11. Run the test again. 12. If the problem remains, collect the data from the DSA event log and send it to IBM Service. For information about contacting and sending data to IBM Service, see http://www.ibm.com/support/ docview.wss?uid=psg1SERV-CALL.
Page 212 11. Run the test again. 12. If the problem remains, collect the data from the DSA event log and send it to IBM Service. For information about contacting and sending data to IBM Service, see http://www.ibm.com/support/ docview.wss?uid=psg1SERV-CALL.
Page 213 11. Run the test again. 12. If the problem remains, collect the data from the DSA event log and send it to IBM Service. For information about contacting and sending data to IBM Service, see http://www.ibm.com/support/ docview.wss?uid=psg1SERV-CALL.
Page 214 10. Run the test again. 11. If the problem remains, collect the data from the DSA event log and send it to IBM Service. For information about contacting and sending data to IBM Service, see http://www.ibm.com/support/ docview.wss?uid=psg1SERV-CALL.
Page 215 4. Run the test again. 5. If the problem remains, collect the data from the DSA event log and send it to IBM Service. For information about contacting and sending data to IBM Service, see http://www.ibm.com/ support/docview.wss?uid=psg1SERV- CALL. 201-802-xxx...
Page 216 4. Run the test again. 5. If the problem remains, collect the data from the DSA event log and send it to IBM Service. For information about contacting and sending data to IBM Service, see http://www.ibm.com/ support/docview.wss?uid=psg1SERV- CALL. 201-804-xxx...
Page 217 4. Run the test again. 5. If the problem remains, collect the data from the DSA event log and send it to IBM Service. For information about contacting and sending data to IBM Service, see http://www.ibm.com/ support/docview.wss?uid=psg1SERV- CALL. 201-806-xxx...
Page 218 4. Run the test again. 5. If the problem remains, collect the data from the DSA event log and send it to IBM Service. For information about contacting and sending data to IBM Service, see http://www.ibm.com/ support/docview.wss?uid=psg1SERV- CALL. 201-808-xxx...
Page 219 5. Run the test again. 6. If the problem remains, collect the data from the DSA event log and send it to IBM Service. For information about contacting and sending data to IBM Service, see http://www.ibm.com/ support/docview.wss?uid=psg1SERV- CALL. 201-810-xxx...
Page 220 (press F1 at system startup). 12. Run the test again. 13. If the problem remains, collect the data from the DSA event log and send it to IBM Service. For information about contacting and sending data to IBM Service, see http://www.ibm.com/support/ docview.wss?uid=psg1SERV-CALL.
Page 221 (press F1 at system startup). 12. Run the test again. 13. If the problem remains, collect the data from the DSA event log and send it to IBM Service. For information about contacting and sending data to IBM Service, see http://www.ibm.com/support/ docview.wss?uid=psg1SERV-CALL.
Page 222 DIMM. 7. If the problem remains, collect the data from the DSA event log and send it to IBM Service. For information about contacting and sending data to IBM Service, see http://www.ibm.com/ support/docview.wss?uid=psg1SERV- CALL. System x3200 M2 Types 4367 and 4368: Problem Determination and Service Guide...
Page 223 DIMM. 8. If the problem remains, collect the data from the DSA event log and send it to IBM Service. For information about contacting and sending data to IBM Service, see http://www.ibm.com/ support/docview.wss?uid=psg1SERV- CALL. Chapter 5. Diagnostics...
Page 224 7. Run the standard DSA memory diagnostic to validate all memory. 8. If the problem remains, collect the data from the DSA event log and send it to IBM Service. For information about contacting and sending data to IBM Service, see http://www.ibm.com/ support/docview.wss?uid=psg1SERV- CALL. 202-902-xxx...
Page 225 8. Run the test again. 9. If the problem remains, collect the data from the DSA event log and send it to IBM Service. For information about contacting and sending data to IBM Service, see http://www.ibm.com/ support/docview.wss?uid=psg1SERV- CALL. Chapter 5. Diagnostics...
Page 226 11. Replace the optical drive. 12. Run the test again. 13. If the problem remains, collect the data from the DSA event log and send it to IBM Service. For information about contacting and sending data to IBM Service, see http://www.ibm.com/support/ docview.wss?uid=psg1SERV-CALL.
Page 227 7. Replace the optical drive. 8. Run the test again. 9. If the problem remains, collect the data from the DSA event log and send it to IBM Service. For information about contacting and sending data to IBM Service, see http://www.ibm.com/ support/docview.wss?uid=psg1SERV- CALL. 215-902-xxx...
Page 228 9. Replace the optical drive. 10. Run the test again. 11. If the problem remains, collect the data from the DSA event log and send it to IBM Service. For information about contacting and sending data to IBM Service, see http://www.ibm.com/support/ docview.wss?uid=psg1SERV-CALL.
Page 229 7. Replace the optical drive. 8. Run the test again. 9. If the problem remains, collect the data from the DSA event log and send it to IBM Service. For information about contacting and sending data to IBM Service, see http://www.ibm.com/ support/docview.wss?uid=psg1SERV- CALL. 217-000-000...
Page 230 Replace the system board. 4. Run the test again. 5. If the problem remains, collect the data from the DSA event log and send it to IBM Service. For information about contacting and sending data to IBM Service, see http://www.ibm.com/ support/docview.wss?uid=psg1SERV- CALL. 405-902-xxx...
Page 231 Replace the system board. 4. Run the test again. 5. If the problem remains, collect the data from the DSA event log and send it to IBM Service. For information about contacting and sending data to IBM Service, see http://www.ibm.com/ support/docview.wss?uid=psg1SERV- CALL. 405-904-xxx...
Page 232 Replace the system board. 6. Run the test again. 7. If the problem remains, collect the data from the DSA event log and send it to IBM Service. For information about contacting and sending data to IBM Service, see http://www.ibm.com/ support/docview.wss?uid=psg1SERV- CALL. 405-906-xxx...
Page 233 Replace the system board. 5. Run the test again. 6. If the problem remains, collect the data from the DSA event log and send it to IBM Service. For information about contacting and sending data to IBM Service, see http://www.ibm.com/ support/docview.wss?uid=psg1SERV- CALL. 405-908-xxx...
Page 234: Updating (Flash-Update) The Bios Code On The Server
2. Under Product support, click System x. 3. Under Popular links, click Software and device drivers. 4. Click IBM System x3200 M2 to display the matrix of downloadable files for the server. 5. Select the applicable file for your operating system and the file type for the medium you want to use;...
Page 235 1. Enable the USB Support option in the Devices and I/O Ports menu in the Configuration/Setup Utility program. 2. Set your removable media device as the first startup device. 3. Select the removable media device that you want to boot from and move it to the top of the list.
Page 236 11. Remove the side cover (see “Removing the side cover” on page 52). 12. Remove any adapters that impede access to the boot block recovery jumper (see “Removing an adapter” on page 58). 13. Return the boot block recovery jumper to pins 1 and 2. 14.
Page 237: System-Error Log Messages
System-error log messages A system-error log is generated by both the Remote Supervisor Adapter II SlimLine and the mini-BMC. The system-error log can contain messages of three types: Information Information messages do not require action; they record significant system-level events, such as when the server is started. Warning Warning messages do not require immediate action;...
Page 238 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, System x3200 M2 Types 4367 and 4368,” on page 33 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 239 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, System x3200 M2 Types 4367 and 4368,” on page 33 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 240 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, System x3200 M2 Types 4367 and 4368,” on page 33 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 241 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, System x3200 M2 Types 4367 and 4368,” on page 33 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 242 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, System x3200 M2 Types 4367 and 4368,” on page 33 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 243 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, System x3200 M2 Types 4367 and 4368,” on page 33 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 244 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, System x3200 M2 Types 4367 and 4368,” on page 33 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 245: Solving Sas Problems
Solving SAS problems For any SAS error message, one or more of the following devices might be causing the problem: v A failing SAS device (adapter, drive, or controller) v An incorrect SAS termination jumper setting v A missing or incorrectly installed SAS terminator v A defective SAS terminator v An incorrectly installed cable v A defective cable...
Page 246: Solving Ethernet Controller Problems
Solving Ethernet controller problems The method that you use to test the Ethernet controller depends on which operating system you are using. See the operating-system documentation for information about Ethernet controllers, and see the Ethernet controller device-driver readme file. Try the following procedures: v Make sure that the correct device drivers, which come with the server are installed and that they are at the latest level.
Page 247: Solving Undetermined Problems
Turn on the server and reconfigure it each time. v Any external devices. v Surge-suppressor device (on the server). v Modem, printer, mouse, and non-IBM devices. v Each adapter. v Hard disk drives. v Memory modules. The minimum configuration requirement is one 512 MB DIMM on the system board.
Page 248: Problem Determination Tips
Because of the variety of hardware and software combinations that you can encounter, use the following information to assist you in problem determination. If possible, have this information available when you request assistance from IBM: v Machine type and model...
Page 249: Appendix A. Getting Help And Technical Assistance
If you need help, service, or technical assistance or just want more information about IBM products, you will find a wide variety of sources available from IBM to assist you. This section contains information about where to go for additional information about IBM and IBM products, what to do if you experience a problem with your system, and whom to call for service, if it is necessary.
Page 250: Software Service And Support
You can find service information for IBM systems and optional devices at http://www.ibm.com/systems/support/. Software service and support Through IBM Support Line, you can get telephone assistance, for a fee, with usage, configuration, and software problems with System x and xSeries servers, BladeCenter products, IntelliStation workstations, and appliances. For information about which products are supported by Support Line in your country or region, see http://www.ibm.com/services/sl/products/.
Page 251: Appendix B. Notices
Web sites. The materials at those Web sites are not part of the materials for this IBM product, and use of those Web sites is at your own risk. IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.
Page 252: Important Notes
Maximum internal hard disk drive capacities assume the replacement of any standard hard disk drives and population of all hard disk drive bays with the largest currently supported drives that are available from IBM. System x3200 M2 Types 4367 and 4368: Problem Determination and Service Guide...
Page 253: Particulate Contamination
IBM makes no representations or warranties with respect to non-IBM products. Support (if any) for the non-IBM products is provided by the third party, not IBM. Some software might differ from its retail version (if available) and might not include user manuals or all program functionality.
Page 254: Documentation Format
In the request, be sure to include the publication part number and title. When you send information to IBM, you grant IBM a nonexclusive right to use or distribute the information in any way it believes appropriate without incurring any obligation to you.
Page 255: Industry Canada Class A Emission Compliance Statement
IBM cannot accept responsibility for any failure to satisfy the protection requirements resulting from a nonrecommended modification of the product, including the fitting of non-IBM option cards. Attention: This is an EN 55022 Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.
Page 256: Japan Vcci Class A Statement
EU-Mitgliedsstaaten und hält die Grenzwerte der EN 55022 Klasse A ein. Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu betreiben. Des Weiteren dürfen auch nur von der IBM empfohlene Kabel angeschlossen werden. IBM übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen, wenn das Produkt ohne Zustimmung der IBM verändert bzw.
Page 257: Statement
This is a Class A product based on the standard of the Voluntary Control Council for Interference (VCCI). If this equipment is used in a domestic environment, radio interference may occur, in which case the user may be required to take corrective actions.
Page 258 System x3200 M2 Types 4367 and 4368: Problem Determination and Service Guide...
Page 259: Index
Class A electronic emission notice 236 problems 140 clear CMOS jumper 13 removing 62 computer diskette-eject button 5 configuring 15 display problems 145 configuration documentation format 236 minimum 229 drive ServerGuide Setup and Installation CD 15 removable-media 65, 66 © Copyright IBM Corp. 2008...
Page 260 drive bays, internal 61 Ethernet drives activity LED 6 bay 1, 2, or 3 connector 6 installing 63 high performance modes 27 hot-swap, removing 67, 68 integrated on system board 27 simple-swap, removing 71 link status LED 7 simple-swap, removing 70 modes 27 DSA diagnostic Remote Supervisor Adapter II SlimLine...
Page 261 142 IBM Support Line 232 important notices 2 indicators 4 installing adapter 59 AC power 6 an IBM Remote Supervisor Adapter II SlimLine 102 LEDs battery 77 CD drive activity 5 bezel diskette drive activity 5 lower 55...
Page 262 memory modules (continued) POST (continued) removing 75 error log 125 memory problems 144 power control-button 4 messages power cords 44 diagnostic 155 power problems 148, 227 microprocessor power supply cache 19 hot-swap installing 111 installing 74 problems 145 removing 72 removing 109 non-hot-swap specifications 3...
Page 263 removing (continued) server power features 7 hard disk drive, assembly 81 server replaceable units 34 rear 79 ServeRAID-MR10i SAS/SATA controller fan sink 109 cabling 100 front USB connector assembly 90 installation 100 front-panel assembly 89 removing 99 hot-swap drives 67 ServerGuide hot-swap power supply cage 94 CDs 15...
Page 264 15 USB, front connector assembly installing 93 removing 90 using Boot Menu program 26 Configuration/Setup Utility program 15 IBM Configuration/Setup Utility program 16 passwords 18, 21 ServerGuide 21 video connector 6 controller 3 video problems 145 web site...
Page 266 Part Number: 49Y0163 Printed in USA (1P) P/N: 49Y0163...

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IBM 436854u - System x3200 M2 5U Mini Tower Server Problem Determination And Service Manual

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Chapter 1. Introduction

Chapter 2. Configuration Information and Instructions

Chapter 3. Parts Listing, System X3200 M2 Types 4367 and 4368

Chapter 4. Removing and Replacing Server Components

Chapter 5. Diagnostics

Appendix A. Getting Help and Technical Assistance

Appendix B. Notices

Quick Links

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