IBM System x3200 Problem Determination And Service Manual page 39

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, System x3200 Types 4362 and 4363," on page 67 to determine which
components are customer replaceable units (CRU) and which components are field replaceable units
(FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error code Description
289 A DIMM has been disabled by system.
301 Keyboard or keyboard controller error.
303 Keyboard controller failure.
602 Invalid diskette boot record
604 Internal diskette drive error
962 Parallel port configuration error
1162 Serial port error
Action
1. Make sure that the DIMM is installed correctly
(see "Installing a memory module" on page 102).
2. Replace the DIMM.
3. (Trained service technician only) Replace the
system board.
1. If you have installed a USB keyboard, run the
Configuration/Setup Utility program and enable
keyboardless operation to prevent the POST error
message 301 from being displayed during startup.
2. Reseat the keyboard cable.
3. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Keyboard
b. (Trained service technician only) System
board
1. Reseat the keyboard.
2. Replace the keyboard.
3. (Trained service technician only) Replace the
system board.
1. Replace the diskette.
2. Reseat the diskette drive cables.
3. Replace the diskette drive.
1. Run the Configuration/Setup Utility program,
select Load Default Settings, and save the
settings.
2. Reseat the diskette drive signal cables.
3. Replace the diskette drive.
1. Run the Configuration/Setup Utility program and
make sure that the parallel port setting is correct.
2. (Trained service technician only) Replace the
system board.
1. Run the Configuration/Setup Utility program and
make sure that the serial port settings are correct.
2. (Trained service technician only) Replace the
system board.
21
Chapter 2. Diagnostics