IBM System x3200 Problem Determination And Service Manual page 38

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, System x3200 Types 4362 and 4363," on page 67 to determine which
components are customer replaceable units (CRU) and which components are field replaceable units
(FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error code Description
163 Time of day not set.
164 Memory size has changed.
175 Service processor flash code damaged or
not loaded.
184 Power-on password damaged.
187 VPD serial number not set.
189 Three attempts were made to access the
server with an incorrect password.
20
System x3200 Types 4362 and 4363: Problem Determination and Service Guide
Action
1. Run the Configuration/Setup Utility program,
select Load Default Settings, make sure that the
date and time are correct, and save the settings.
2. Reseat the battery.
3. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Battery
b. (Trained service technician only) System
board
1. Run the Configuration/Setup Utility program,
select Load Default Settings, make sure that the
date and time are correct, and save the settings.
2. Reseat the battery.
3. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Battery
b. (Trained service technician only) System
board
1. Update the Remote Supervisor Adapter II
SlimLine firmware.
2. Replace the Remote Supervisor Adapter II
SlimLine.
1. Run the Configuration/Setup Utility program,
select Load Default Settings, and save the
settings.
2. Reseat the battery.
3. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Battery
b. (Trained service technician only) System
board
1. Set the serial number by updating the BIOS code
level (see "Updating the firmware" on page 129).
2. (Trained service technician only) Replace the
system board.
Restart the server and enter the administrator
password; then, run the Configuration/Setup Utility
program and change the power-on password.