Action
Step 1
Reinstall the imaging unit.
1.
Remove, and then install the imaging unit.
2.
Resend the print job.
Does fog or shading appear on prints?
Step 2
Replace the imaging unit, and then resend the print job.
Does fog or shading appear on prints?
Toner rubs off
Action
Step 1
From the Paper menu on the printer
control panel, check the paper type
and weight.
Do the paper type and texture match
the paper loaded in the tray?
Step 2
Check if you are printing on paper
with texture or rough finishes.
Are you printing on textured or rough
paper?
User's Guide
Yes
Go to step 2.
Contact
Yes
Go to step 2.
From the Paper menu on the printer
control panel, set the paper texture.
- 262 -
No
The problem is solved.
technical
support.
The problem is solved.
No
Specify the paper type and weight
from the tray settings to match the
paper loaded in the tray.
Contact
technical
support.
Need help?
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Questions and answers