Action
Step 2
1.
Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store paper in its
original wrapper until you use it.
2.
Resend the print job.
Do paper jams still occur frequently?
Step 3
1.
Review the tips on avoiding jams. For more information, see
jams.
2.
Follow the recommendations, and then resend the print job.
Do paper jams still occur frequently?
Paper jam message remains after jam is cleared
Action
1.
Do either of the following:
-
For touch-screen printer models, touch
-
For non-touch-screen printer models, select Next >
the jam, press OK >
2.
Follow the instructions on the printer display.
Does the paper jam message remain?
User's Guide
or Done.
.
- 232 -
Yes
Go to step 3.
Contact
technical
support.
Avoiding
Yes
Contact
technical
support.
>Clear
No
The problem is
solved.
The problem is
solved.
No
The problem is
solved.
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