Once you have entered the name, click Test Connection. MyCalls will check to see if it can access
the call recording database.
Trunk licensing is where the recording licenses are assigned to trunks. Note if you have a license for
4 Digital trunks, the trunks must be configured at ISDN trunks in MyCalls. Under the trunk licensing
options, tick each trunk that will be recorded. The number of remaining licenses will decrease as the
licenses are assigned to each trunk.
To exclude certain types of calls from being recorded, click the Recording Rules button. The following
screen is displayed: