Finding Recorded Calls; Quick Search - NEC Univerge SV8100 Installation Manual

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Finding Recorded Calls

There are two ways that you can retrieve calls for playback; quick search or by customising the call
records view. Quick search is the easiest way to find a call by CLI, DDI or extension. Customising
the call records view is a more advanced search of calls.

Quick Search

From the view menu, click call record view. The quick search is highlighted below, by default it shows
the last 50 calls for today. To change the date to search on, select from the list in the 'Period' drop
down menu. To enter specific dates, choose custom. The next line down allows you to search for a
particular telephone number, DID and / or extension. You can also choose which call types to include
and the maximum number of calls to display.
Once you have selected your criteria, click the refresh button to update the view.
If you cannot see the quick search, click options in the call records view and select 'Quick Search'
from the options

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