Faro FOCUS3D X 130 User Manual page 148

Appendix D: Industrial Service Policy
This Service Plan (hereafter, the "Plan") is part of the Operating Manual for the
FARO manufactured product purchased from FARO TECHNOLOGIES INC.
(hereafter, "FARO"). The Plan and all of the optional additions, are subject to the
conditions in Appendices A, B, & C, and are subject to change. This appendix
refers to FARO's service plans as written in the sales advertising literature, and is
meant to provide additional details that the literature does not permit.
1.00The purchase of the Plan shall occur with the purchase of the FARO
products.
1.01The plan shall apply to systems exclusively created or authored by FARO.
1.02The plan shall include FARO product hardware only, and can not be
extended or transferred through the sale of any part of the system to a third party
unless the entire system has been sold or transferred.
1.03The plan shall not cover Hardware or Software which has been subjected to
misuse or intentional damage. FARO reserves the right to determine the
condition of all returned Hardware and/or Software.
1.04FARO shall determine the service method and contractor to service/repair all
hardware which is not directly manufactured by FARO. All outside contractor
terms and conditions are available from FARO and are incorporated herein by
reference.
1.05FARO shall not be responsible for any non-FARO authored software which
inhibits the operation of the system. Furthermore the plan will not cover the re-
installation of any software.
1.06The Hardware and Software are subject to changes in design, manufacture,
and programming. All updates are as follows:
a) Hardware - The Focus
the Computer are not subject to updates.
b) Software - All computer programs, authored by FARO, which are used in
conjunction with the FARO provided Hardware, will be updated (maintenance
upgrades) for the life of the Purchaser's current version. All enhancement and
functionality upgrades must be purchased.
c) 3rd Party Software - All computer programs not authored by FARO will not
be updated under the Plan. The purchaser is responsible for the acquisition of
all 3rd party software updates and warranty service or claims.
®
FARO
3D
X 130 and all of the associated optional parts, and
19
Laser Scanner Focus
3D
X 130 Manual
January 2014