Cisco 7960G Administration Manual page 107

Chapter 6 Viewing Model Information, Status, and Statistics, on the Cisco IP Phone
Table 6-1 Status Messages on the Cisco IP Phone Models 7960G and 7940G (continued)
Message
CFG file not found
CFG TFTP Size Error The configuration file is too
Checksum Error
Cisco IP Phone Administration Guide for Cisco CallManager 4.0, Cisco IP Phones 7960G/7940G
OL-4825-01
Description
The name-based and default
configuration file was not
found on the TFTP Server.
large for file system on the
phone.
Downloaded software file is
corrupted.
Possible Explanation and Action
The configuration file for a phone is created
when the phone is added to the
Cisco CallManager database. If the phone has
not been added to the Cisco CallManager
database, the TFTP server generates a
response.
File Not Found
Phone is not registered with
•
Cisco CallManager.
You must manually add the phone to
Cisco CallManager if you are not
allowing phones to auto-register. See the
"Adding Phones with Cisco CallManager
Administration" section on page 2-13
details.
If you are using DHCP, verify that the
•
DHCP server is pointing to the correct
TFTP server.
• If you are using static IP addresses, check
configuration of the TFTP server. See the
"Network Configuration Menu Options"
section on page 4-6
assigning a TFTP server.
Power cycle the phone.
Obtain a new copy of the phone firmware and
place it in the TFTPPath directory. You should
only copy files into this directory when the
TFTP server software is shut down, otherwise
the files may be corrupted.
Status Menu
CFG
for
for details on
6-5