Cisco 7960G Administration Manual page 109

Chapter 6 Viewing Model Information, Status, and Statistics, on the Cisco IP Phone
Table 6-1 Status Messages on the Cisco IP Phone Models 7960G and 7940G (continued)
Message
Error update locale
IP address released
Load ID incorrect
Load rejected HC
Cisco IP Phone Administration Guide for Cisco CallManager 4.0, Cisco IP Phones 7960G/7940G
OL-4825-01
Description
One or more localization files
could not be found in the
TFTPPath directory or were
not valid. The locale was not
changed.
The phone has been
configured to release its IP
address.
Load ID of the software file is
of the wrong type.
The application that was
downloaded is not compatible
with the phone's hardware.
Possible Explanation and Action
Check that the following files are located
within subdirectories in the TFTPPath
directory:
Located in subdirectory with same name
•
as network locale:
tones.xml
–
Located in subdirectory with same name
•
as user locale:
– glyphs.xml
dictionary.xml
–
kate.xml
–
dictionary.xml
–
The phone remains idle until it is power
cycled or you reset the DHCP address. See the
"Network Configuration Menu Options"
section on page 4-6 section for details.
Check the load ID assigned to the phone (from
Cisco CallManager, choose Device > Phone).
Verify that the load ID is entered correctly.
Occurs if you were attempting to install a
version of software on this phone that did not
support hardware changes on this newer
phone.
Check the load ID assigned to the phone (from
Cisco CallManager, choose Device > Phone).
Re-enter the load displayed on the phone. See
the "Firmware Versions Screen" section on
page 6-12 to verify the phone setting.
Status Menu
6-7