Cisco 7960G Administration Manual page 111

Chapter 6 Viewing Model Information, Status, and Statistics, on the Cisco IP Phone
Table 6-1 Status Messages on the Cisco IP Phone Models 7960G and 7940G (continued)
Message
TFTP file not found
TFTP server not
authorized
TFTP timeout
Cisco IP Phone Administration Guide for Cisco CallManager 4.0, Cisco IP Phones 7960G/7940G
OL-4825-01
Description
The requested load file (.bin)
was not found in the TFTPPath
directory.
The specified TFTP server
could not be found in the
phone's CTL.
TFTP server did not respond.
Possible Explanation and Action
Check the load ID assigned to the phone (from
Cisco CallManager, choose Device > Phone).
Verify that the TFTPPath directory contains a
.bin file with this load ID as the name.
The DHCP server is not configured
•
properly and is not server the correct
TFTP server address. In this case, update
the TFTP server configuration to specify
the correct TFTP server.
• If the phone is using a static IP address,
the phone may be configured with the
wrong TFTP server address. In this case,
enter the correct TFTP server address in
the Network Configuration menu on the
phone.
If the TFTP server address is correct,
•
there may be a problem with the CTL file.
In this case, run the CTL client and
update the CTL file, making sure that the
proper TFTP servers are included in this
file.
Network is busy—The errors should
•
resolve themselves when the network
load reduces.
• No network connectivity between the
TFTP server and the phone—Verify the
network connections.
TFTP server is down—Check
•
configuration of TFTP server.
Status Menu
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