Call Transfer; Call Forwarding - ZyXEL Communications Prestige 100IH User Manual

Note: If you wish to cancel your attempt to establish the conference call because the third party's line in
busy or if they don't answer, simply hang-up the telephone and pick it back up after it starts ringing to
return to the first caller.
To drop the last call added to the three-way-call:
Simply press the flash key. The last call that was added to the conference is dropped.
To drop yourself from the conference call:
If you hang up your telephone during a three-way-call and the two other callers remain on the line, the
ISDN network will do an implicit transfer to directly connect the two remaining callers together.
8.6

Call Transfer

Call Transfer allows you to transfer an active call to a third party. This service must be subscribed from
your telephone company.
8.6.1 How To Use Call Transfer
Transferring an active call to a third party:
♦
Once you have an active call (Caller A), press the flash key to put Caller A on hold and receive a dial
tone.
♦
Dial the third party's telephone number (Caller B).
♦
When you are ready to conference the two calls together, press the flash key to establish a Three-Way-
Conference call.
♦
Hang up the telephone. The ISDN network does an implicit transfer to directly connect Caller A with
Caller B.
8.6.2 To Do A Blind Transfer:
♦
Once you have an active call (Caller A), press the flash key to put the existing call on hold and receive
a dial tone.
♦
Dial the third party's telephone number (Caller B).
♦
Before Caller B picks up the call, you can transfer the call by pressing the flash key. The call is
automatically transferred.
8.7

Call Forwarding

Call forwarding means the switch will ring another number at a place where you will be when someone
dials your directory number.
8-4
P100IH ISDN Router
Advanced Phone Services