Creating User Groups - DETEWE OpenHotel 100 User Manual

Configuration and Administration

Creating User Groups

For this the start program must be installed on the corresponding workplace com-
puters. The program is available on the product CD of the OpenCom 100/
OpenCom X300. You will find further information in the user guide "Mounting and
Commissioning" in the chapter "PC Software Configuration".
2.1 Creating User Groups
The OpenHotel extends the features of the OpenCom 100/OpenCom X300,
potentially it might be the case that it is introduced into an existing system. For a
clearer administration of the hotel application is it sensible for the user circle
"Hotel staff (Reception)" and "Hotel guests (Room – checked in)" to create new
user groups (in the Configurator, menu item User Manager: User groups).
User group "Reception"
The user group "Reception" must have the authorisation OpenHotel activated.
Only users with this authorisation may access and use the OpenHotel Web
console. The user group can (is not required) also be assigned OpenCount rights.
Connection data recording is required for connection summaries and telephone
invoices, however the telephone invoices for guests are normally generated
directly via the OpenHotel program.
Having created the user group for reception staff, now create a new user for each
member of the reception staff. Assign each of these users the user group
"Reception" (in the Configurator, menu item User Manager: User).
It is useful to extend the user group for checked in hotel guests from the pre-
defined group "Guest" as this group only has minimal authorisation assigned.
However, the option Dial out: External should be set to International, thus not
limiting guests in telephoning externally. Further settings that are relevant for this
user group are found under the sections System phones and Connection data.
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