Room Cleaning; Activating A Wake-Up Call For A Guest - DETEWE OpenHotel 100 User Manual

Using the "OpenHotel" Program
3.5

Room Cleaning

After the room has been cleaned, set the status of the room to "empty". To do this,
in the room overview, click on the "to clean" icon. Now the room can again be
occupied.
Alternatively you can modify the status of the room via the reception telephone
(see also The Menu "Hotel" on the Reception Telephone starting on page 38) or the
cleaning staff can do this themselves using the room telephone (see also
Modifying Room Status using the Code-Number Procedure starting on page 41).
3.6

Activating a Wake-up Call for a Guest

If the guest would like to be woken at a specific time, then you can activate the
wake-up call service for the guest. At the desired time, the system will call the
guest's room telephone. The room telephone will ring for a time, and the call is
repeated until the guest picks up the phone. The guest then hears waiting music
(Music on Hold) that the system administrator has potentially uploaded into the
system.
The settings for the wake-up call (length of call and how often the call is repeated)
are configured in OpenHotel program by the system administrator. These settings
are the same for all guests.
To activate the wake-up call, in the room overview, click on the grey clock symbol.
In the dialogue box, enter the required time and confirm with OK. The red clock
shows that the function has been activated.
You can also set the wake-up call for a guest via the reception telephone (see also
The Menu "Hotel" on the Reception Telephone starting on page 38). Additionally, the
guest can activate a wake-up call themselves (see also You would like to be Woken
starting on page 53 in the guide for the guest). In the room overview of the Open-
Hotel program the currently activate setting for each guest is shown, regardless of
the method used to activate the wake-up call.
Room Cleaning
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