DETEWE OpenHotel 100 User Manual page 39

Using the "OpenHotel" Program
In the room overview, click on the icon "Check-out". The dialogue box Room –
Status – Change (Check-out) check the option Connection data & Check-out.
Confirm the selection with OK. The invoice will be shown in a new window and a
print dialogue box will be opened. Select the printer on which to print the invoice
and start printing.
Tip:
Close the invoice dialogue box. In the dialogue box Room – Status – Change click
the OK command. Now the guest is checked out. The status of the room will be set
to "to clean".
Charges from the reception telephone
Hotel
In the menu, using the menu item
telephone costs for the guest (see also The Menu "Hotel" on the Reception Telephone
starting on page 38).
Creating an interim invoice for the guest
If desired, you can create an interim invoice for the guest via the OpenHotel
program. The procedure is the same as creating an invoice when the guest checks
out, except for one difference: in the dialogue box Room – Status – Change,
select the option Connection data! This means that the guest remains registered
in the system. The telephone costs will continue to be calculated from the time of
check-in.
For the invoice print out, we recommend that you install a
PDF printer driver (e. g. Adobe Acrobat Writer
TM
Acrobat Distiller
sequently store the file. In this way, you will be easily able to
access the information at a later stage.
Note: If a former guest requests a reprint of their invoice or
if they have questions concerning their invoice, please con-
sult your system administrator. They should be able – aided
by the OpenCount program – to provide access to this infor-
mation (see also Archiving Guest's Connection Data starting
on page 28).
Creating a Telephone Invoice for the Guest
). For the guest, print the PDF file and sub-
you can access the total
3 Charges
TM
or Adobe
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