Cannot Print At All - MUTOH VJ-1324 Quick Reference

5 Troubleshooting
5.3.2

Cannot print at all

(1) Does not work at all after power activation
No. Possible cause
1 Is the power cable connected to the plug?
2 Does the AC power supply provide the
specified voltage?
3 Is the front cover open or media loading lever
raised?
4 Is the maintenance cover open?
(2) Does not work after loading the media
No. Possible cause
1 Is the front cover open or media loading lever
raised?
2 Is the maintenance cover open?
3 Is the media loaded at an angle?
4 Is the ink cartridge inserted?
5 Are you using the recommended media?
6 Is the printer being used in an environment
other than the one specified, such as in direct
sunlight?
(3) When data is sent from the computer, an error occurs at the printer and
nothing is printed
No. Possible cause
1 Is the type of printer selected correctly at the
computer?
2 Are the interface requirements and command
mode the same on the computer side and
printer side?
Remedy
Connect the power cable.
Connect the cable to another outlet.
Close the front cover.
Lower the media loading lever.
Close the maintenance cover.
Remedy
Close the front cover.
Lower the media loading lever.
Close the maintenance cover.
Load the media straight.
Insert the ink cartridge.
Use the recommended media.
Only use the printer in an environment that is
specified for use.
Remedy
Check that the printer type settings on the
computer side and printer side are the same.
5-34
VJ-1324 QUICK REFERENCE
Reference
3.2 Power cable
connection
3.2 Power cable
connection
3.5 Loading
media
4.2.4 Cleaning
the cleaning wiper
4.2.5 Cleaning
around the print head
Reference
3.5 Loading
media
4.2.4 Cleaning
the cleaning wiper
4.2.5 Cleaning
around the print head
3.5 Loading
media
3.4 Installing ink
cartridges
"4.2.1 Media
type" in the Operation
Manual
Installation
manual
Reference
3.6 Connecting
the printer to PC