Troubleshooting; Problems In Installation And Introduction; Cannot Print At All - MUTOH VJ-1304 Quick Reference

VJ-1304 QUICK REFERENCE
5.3

Troubleshooting

This section describes undisplayed malfunctions and failures of the printer, possible causes and
countermeasures.
5.3.1

Problems in installation and introduction

(1) Cannot perform ink replenishment
No. Possible cause
1 Is the front cover open or media loading lever
raised?
2 Are the four ink cartridges fully inserted?
(2) Ink does not come out after ink replenishment
No. Possible cause
1 Is the ink cartridge cold and frozen?
2 Is the power turned OFF during ink
replenishment?
3 Occasionally, normal printing cannot be
performed after ink replenishment.
5.3.2

Cannot print at all

(1) Does not work at all after power activation
No. Possible cause
1 Is the power cable connected to the plug?
2 Does the AC power supply provide the
specified voltage?
3 Is the front cover open or media loading lever
raised?
(2) Does not work after loading the media
No. Possible cause
1 Is the front cover open or media loading lever
raised?
Remedy
Close the front cover, or lower the media
loading lever.
Fully insert the four ink cartridges.
Remedy
Leave the cartridge at room temperature for at
least 3 hours, and perform cleaning several
times.
Turn the power ON again and continue ink
replenishment.
Perform cleaning several times, and check it
each time.
Remedy
Connect the power cable.
Connect the cable to another outlet.
Close the front cover.
Lower the media loading lever.
Remedy
Close the front cover.
Lower the media loading lever.
5-13
5 Troubleshooting
Reference
3.5 Setting
media
3.4 Installing ink
cartridges
Reference
4.2.3 Head
cleaning
3.4 Installing ink
cartridges
4.2.3 Head
cleaning
Reference
3.2 Power cable
connection
3.2 Power cable
connection
3.5 Setting
media
Reference
3.5 Setting
media