Troubleshooting; Problems In Installation And Introduction; Cannot Print At All - MUTOH ValueJet VJ-1604 Quick Reference

5.3

Troubleshooting

This section describes undisplayed malfunctions and failures of the printer, possible causes and
countermeasures.
5.3.1

Problems in installation and introduction

(1) Cannot perform ink replenishment
No.
1 Is the front cover open or media
loading lever raised?
2 Is the maintenance cover open?
3 Are the four ink cartridges fully
inserted?
(2) Ink does not come out after ink replenishment
No.
1 Is the ink cartridge cold and frozen?
2 Is the power turned OFF during ink
replenishment?
3 Occasionally, normal printing cannot
be performed after ink replenishment.
5.3.2

Cannot print at all

(1) Does not work at all after power activation
No.
1 Is the power cable connected to the
plug?
2 Does the AC power supply provide the
specified voltage?
3 Is the front cover open or media
loading lever raised?
4 Is the maintenance cover open?
(2) Does not work after loading the media
No.
1 Is the front cover open or media
loading lever raised?

5 Troubleshooting

Possible cause
Close the front cover, or lower the media
loading lever.
Close the maintenance cover.
Fully insert the four ink cartridges.
Possible cause
Leave the cartridge at room temperature for
at least 3 hours, and perform cleaning
several times.
Turn the power ON again and continue ink
replenishment.
Perform cleaning several times, and check it
each time.
Possible cause
Connect the power cable.
Connect the cable to another outlet.
Close the front cover.
Lower the media loading lever.
Close the maintenance cover.
Possible cause
Close the front cover.
Lower the media loading lever.
VJ-1604 QUICK REFERENCE
Remedy
cleaning wiper
around the print head
cartridges
Remedy
cleaning
cartridges
cleaning
Remedy
connection
connection
cleaning wiper
around the print head
Remedy
Reference
3.5 Setting media
4.2.4 Cleaning the
4.2.5 Cleaning
3.4 Installing ink
Reference
4.2.3 Head
3.4 Installing ink
4.2.3 Head
Reference
3.2 Power cable
3.2 Power cable
3.5 Setting media
4.2.4 Cleaning the
4.2.5 Cleaning
Reference
3.5 Setting media
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