Media-Related Troubleshooting - MUTOH VJ-1324 Quick Reference

VJ-1324 QUICK REFERENCE
(4) Cannot use the computer online using LAN
No. Possible cause
1 Is the network interface cable connected
correctly?
2 Are the network settings configured
correctly?
3 Match the printer's network settings with the
computer side environment.
4 Does the Power lamp on the operation panel
turn on after sending printing data from the
computer?
5.3.3

Media-related troubleshooting

(1) The media slips or is torn during initialization
NOTE NOTE
• If the media is jammed or torn, remove it according to "5.2 When media is jammed".
No. Possible cause
1 Are you using the recommended media?
2 Is the loading position of the media correct?
3 Is the scroller set correctly?
4 Are there any foreign materials such as paper
attached to the pressurizing roller?
5 Is the printer being used in an environment
other than the one specified, such as in direct
sunlight?
6 Are you using folded, torn or rolled media?
7 Does the media bend?
Remedy
Confirm the types of the cross and straight
cables, and connect the network interface
cable correctly.
Configure the network settings correctly.
Match this product's network settings with the
computer side environment.
If the Power lamp does not turn on, contact the
computer manufacturer.
Remedy
Use the recommended media.
Set the media correctly.
Set the scroller correctly.
Clean the pressurizing roller.
Only use the printer in an environment that is
specified for use.
Replace the media.
Use the recommended media.
When using media other than the dedicated
one, set the Vacuum Fan menu.
5-35
5 Troubleshooting
Reference
3.6.3 Connecting
a network interface
cable
"5 Panel setup
menu" in the
Operation Manual
3.6.1 System
requirements
—
Reference
"4.2.1 Media
type" in the Operation
Manual
3.5 Loading
media
3.5.1 Loading
roll media
4.2.2 Cleaning
the inside of the
printer
Installation
manual
"4.2.2 Cautions
on handling media" in
the Operation Manual
"4.2.1 Media
type" in the Operation
Manual
"5 Panel setup
menu" in the
Operation Manual