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A
A-7 Troubleshooting
Runtime error messages
For error messages related to canceling jobs and printing, including the Disk Full
message and alerts to load media, see the
reported by the job management tools.
You can turn on PostScript error reporting as a print option from Mac OS
applications.
Check power and cable
This message indicates that the interface cable between the ColorPASS and the copier
is not connected, or a print job is ready, but the copier is not turned on.
Printer not found
Most failures to find a printer on the network are due to conflicting or missing name or
address settings for the ColorPASS. You must enter names in specific places. The
required names are:
• TCP/IP host name (also known as the DNS name), which is defined by
your organization.
Enter the host name as the Server Name in ColorPASS Setup.
• Remote printer (internal machine) name. Use one of the following:
print
hold
If you change the DNS name (also known as the TCP/IP host name) of the
ColorPASS, you must reconfigure one of the Fiery utilities on each workstation.
Job Management
Guide. These messages are
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